For details of MPF products and features refer to the MPF/SMPF Product Manual and End to End Process Manual available on the LLU web site.
For details of MPF Mass Migration procedures refer to document titled “Process Manual for LLU Project Managed Migrations on the Equivalence Platform” available on the LLU web site.
For details of MPF products and features refer to the MPF/SMPF Product Manual and End to End Process Manual available on the LLU web site.
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For details of MPF Assurance procedures please refer to the LLU Service Assurance Manual available on the LLU web site.
Standard Connection Charges apply for all lines.
In addition the following additional Charges and Conditions apply:
Additional Charges/Conditions
Detailed can be found under Non Standard Line Terminations that can be found at:
Note:
1) Rental is charged monthly in advance and will be rounded up to the nearest penny. BT will apportion rental on a daily basis for the initial period if that initial period is less than a month and include such rental charge on the invoice for the first full month.
2) For specific singleton Migrations and Product Managed Migrations (Bulk and Mass) there is no Cease charge associated
3) The Expedite charge is payable in addition to the MPF connection charge. The charge is only raised if the revised Customer Committed Date is met.
4) The Enhanced Provision charge is payable in addition to the standard MPF connection charge. This product is currently available in the Thameswey, City of London/Docklands and Manchester areas only.
5) This price applies when a CP orders multiple migrations of an existing customer base from narrowband (WLR) to MPF where Project Managed Bulk Migrations are involved.
6) This price applies to Same CP Mass Migrations from narrowband (WLR) only where BT project management is involved. Volume restrictions will apply. MPF rental charges will apply from the date of migration and provision of the MPF will be under the terms of Schedule 06 from that date
7) If Cease and Provide orders are used to transfer an end user instead of a migration order then the cease charge is applicable.
8) This Charge is only applicable to the EMP Platform
9) Cancel or Amend orders are only allowed up until the order point of no return (For definition of PONR refer to the MPF/SMPF End to End Process Manual available on the LLU web site).
10) Allowable changes for MPF are Amend orders for in-flight change to Tie Pair, Customer Required Date, Appointment and Care Level Modification. Currently there is no charge for change of Tie Pair due to tie pair in used warnings.
11) This charge is only raised if the outcome of the standard line test is Right When Tested.
12) The SFI charge is raised if the CP and Openreach agree that further work is carried out to investigate a broadband service issue.
13) Once ordered, these test products cannot be cancelled without incurring the full charge.
14) These measurements are optional and the charges apply in addition to those for a standard line test.
15) Enhanced Care Plus on Demand can only be requested at the time of fault registration where Enhanced Care has already been purchased. The full price only applies to repairs cleared within 5 hours of receipt by Openreach. The price paid reduces by 20% per hour over 5 hours. The price will be zero for repairs cleared in over 10 hours. All clear times exclude park time.
(16) Additional charges may be raised where non standard work is required:. For work done by Openreach engineers not included in standard prices see `Time Related Charges' in the Service Products section of the price list for details: http://www.openreach.co.uk/orpg/pricing/serviceproducts.doWhere a Communication Provider has agreed an appointment with BT for work at the End Users' site in connection with the Communication Provider service, if BT is unable to carry out the work at, or gain access to, such End User site or the appointment is broken (unless due to BT's error). BT reserves the right to raise a Visit Charge as detailed in Service Products Section of this Price List.
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Charges for network infrastructure over and above standard requirements are charged as excess construction and can be found in `Excess Construction Charges' in the Service Products Section of this Price List at: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
These charges include work on internal trunking & traywork; breaking through walls; additional poles, ducts and cables; radio charges and miscellaneous non-standard or specially requested items.
(17) Associated with MPF MDF Remove Jumper Order Singleton – This order type will not be available for CPs to raise until 06.10.08 however the charge will apply from the operative date when a CP requires the removal of Left In Jumpers to fulfil an LLU order.
18) Multiple MPF new provisions enhanced capability. This is included within the provision process as described in the product documentation from the 30th June 2008
19) This charge is raised when an SMPF or MPF trouble report is cleared RWT in the Openreach network following an engineering visit to the exchange or out to line.
Internal shifts of exchange line wiring apply where a customer requests the main socket (linebox) to be moved to another location within the same building.
Charges apply to the shifting of main sockets during the normal working day. If the customer requests work to be carried out at any other time, then supplementary Time Related Charges will apply.
The call out charge does not apply if an Openreach engineer is already visiting the premises for work where a Visit or Call-out Charge is being separately charged or one is not applicable. If the order is split between two buildings on one site, the work is treated as two jobs but one call-out charge applies. If the order is split between two sites, then two call-out charges apply. Where Openreach chooses to spread the job over several visits which could otherwise have been carried out in a single visit, a single call-out charge will apply per engineer. Otherwise, a visit charge applies per engineer per visit.
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External Shifts Of Exchange Line Wiring And Rearrangements Of Openreach Network Equipment And Lineplant
External wiring is wiring from the distribution point to the protection box (or where one would be fitted) at the End User's premises. Internal wiring is wiring from the protection box up to and including the first (main) socket, block terminal or other network terminating point.
The renewal of existing internal or external wiring for engineering reasons (e.g. where it is considered advisable for wiring to be replaced or re-routed as a precautionary measure) is disregarded but not the replacement of internal or external wiring damaged accidentally or maliciously e.g. by vandalism.
These charges do not apply where Openreach chooses to replace, modernise or repair parts of its network.
Requests to shift an exchange line to a different building on a customer's premises attract normal connection charges.
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Additional charges may be raised where non standard work is required. Refer to Time Related Charges in the Service Products section of the price list for details:
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Charges for network infrastructure over and above standard requirements are charged as excess construction and can be found in `Excess Construction Charges' in the Service Products section of this Price List at :
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
These charges include work on internal trunking & traywork; breaking through walls; additional poles, ducts and cables; radio charges and miscellaneous non-standard or specially requested items.
Rearrangements of Openreach Network Equipment and Line Plant
Detail of rearrangement work of Openreach Network equipment and Line Plant (other than external shifts) can be found at:
http://www.openreach.co.uk/orpg/networkinfo/alternetwork/alteringournetwork.do