Openreach ACCN:OR148

Change:

Change

Effective Date(s):

01/01/2010

Notification Date:

04/09/2009

OPENREACH ACCESS CHARGE CHANGE NOTICE

ACCN NUMBER:OR148

DESCRIPTION:WLR Calling and Network Features price change

EFFECTIVE DATE(S):01/01/2010

SUBMITTED TO OFCOM ON:04/09/2009

Price list

Product line:

WLR Pricing

Level one product:

Wholesale Digital Access

Level two product:

Direct Dial In (DDI) for Wholesale Digital Access

Version:

N/A

Direct Dial In (DDI) for Wholesale Digital Access

Direct Dialling In (DDI) allows end-customers to control their own numbering and receipt of calls. A group of Digital channels can have up to 5 DDI number ranges allocated on the same installation. Each DDI number range would provide a continuous sequence of a minimum 10 DDI numbers.

DDI numbers are available for Digital System only.

DDI is not available at all exchanges.

DDI numbers are available to order in blocks of 10 numbers.

Connection Charges for DDI

Feature	Note	Operative Date	Until Date	Connection or per Occasion Charge £Exc Vat
Planning Charge per DDI Installation or Change to Numbers at a DDI Installation	Note a	01/11/2001	30/04/2008	81.00
Planning Charge per DDI Installation or Change to Numbers at a DDI Installation	Note a	01/05/2008		75.00
Per DDI Number at a DDI Installation (New orders can only be ordered in blocks of 10 or as a single DDI number).		01/11/2001	30/04/2008	0.81
Per DDI Number at a DDI Installation (New orders can only be ordered in blocks of 10 or as a single DDI number).		01/05/2008		0.75

Rental Charges for DDI

Feature	Operative Date	Until Date	Rental Per Qtr £Exc Vat
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/05/2008	31/01/2009	0.51
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/02/2009	31/07/2009	0.24
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/08/2009	31/12/2009	0.51
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/01/2010		0.24

Communication Providers will be charged a minimum 7 calendar days rental on the termination of any rental product or charged up to the Customer Requirement Date (CRD) if the CRD is in advance of the 7 calendar days.

Note:

a). Planning Charges apply to changes to numbers at an installation, per DDI Installation. This charge also applies to changes to any single number DDIs. Where a Customer requests an addition to an existing DDI installation, this charge applies plus any additional number charges which apply. This charge does not apply where the whole DDI range is being ceased or where 10 number blocks are being ceased from the end of the range. However, this charge does apply where number blocks are ceased from the beginning or middle of a DDI range.

Price list

Product line:

WLR Pricing

Level one product:

Wholesale ISDN30

Level two product:

Direct Dial In (DDI) for Wholesale ISDN30

Version:

N/A

Direct Dial In (DDI) for Wholesale ISDN30

There is a maximum of 5 DDI number ranges per installation.

DDI charges apply in addition to the connection and rental for channels.

DDI may not always be available at exchanges capable of supporting Wholesale ISDN30. DDI service is subject to survey.

DDI rental charges apply to all numbers within the ranges provided.

DDI Connection Charges

DDI Connection Charges apply to all new demand for DDI.

Feature	Note	Operative Date	Until Date	Connection Charge £Exc Vat
Planning Charge per DDI Installation or Change to Numbers at a DDI Installation	Note a	05/09/2003	30/04/2008	81.00
Planning Charge per DDI Installation or Change to Numbers at a DDI Installation	Note a	01/05/2008		75.00
Per DDI Number at a DDI Installation (New orders can only be ordered in blocks of 10 or as a single DDI number).		01/07/2003	30/04/2008	0.81
Per DDI Number at a DDI Installation (New orders can only be ordered in blocks of 10 or as a single DDI number).		01/05/2008		0.75

DDI Rental per Number

Feature	Operative Date	Until Date	Rental Per Quarter £Exc Vat
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/05/2008	31/01/2009	0.51
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/02/2009	31/07/2009	0.24
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/08/2009	31/12/2009	0.51
Rental Charge per number at a DDI installation (DDI rental charges apply to all numbers within the ranges provided.)	01/01/2010		0.24

Note:

a). Planning Charges apply to changes to numbers at an installation, per DDI Installation. This charge also applies to changes to any single number DDIs. Where a Customer requests an addition to an existing Wholesale ISDN30 DDI installation, this charge applies plus any additional number charges which apply. This charge does not apply where the whole DDI range is being ceased or where 10 number blocks are being ceased from the end of the range. However, this charge does apply where number blocks are ceased from the beginning or middle of a DDI range.

Price list

Product line:

WLR Pricing

Level one product:

Wholesale ISDN30

Level two product:

Business Continuity Services

Version:

N/A

Business Continuity Services

The following charges are additional to the full connection and rental charges for standard permanent Wholesale ISDN30 service.

Out of Area Service - Only available via the EMP interface (WLR3)

Out Of Area service is where a customer wants their installation fed from a different exchange area and where that is achieved by carrying the ISDN30 2 Mbit/s bearers over the BT transmission network.

For Out of Area Service normal ISDN30 Connection and Rental charges apply. In addition Out of Area Charges apply. (Note: Distances are measured to nearest km rounded up and are calculated as radial distances.)

Feature	Operative Date	Fixed Rental Per Qtr £Exc Vat	Rental Per km Per Qtr £Exc Vat
Wholesale ISDN30 Out Of Area per 2M Bit/s Bearer	21/01/2008	81.00	24.00

Alternative Routing - Only available for new supply via the EMP interface (WLR3)

Alternative Routing gives customers connection to their normal serving exchange over two different routes involving different cables and/or ducts (if available) and/or building entry points (if available), to a level requested by the customer.

Full ISDN30 connection and rental charges apply for channels which have been alternatively routed, the first alternatively routed transmission bearer attracting the New Installation Charge. In addition there is a minimum requirement for 8 channels on both the main and alternative route.

Where new network build is required, e.g.new ducts or fibre, Excess Construction Charges will apply and can be found in `Excess Construction Charges' in the Service Products section of this Price List at :

http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

Diverse Routing - Only available for new supply via the EMP interface (WLR3)

Diverse Routing gives customers connection to a second exchange designated by Openreach, in addition to that used for their normal ISDN30 service. This provides two different routes involving different cables and serving exchanges and different ducts (where possible) and building entry points (if available).

Full ISDN30 connection and rental charges apply for channels which have been diversely routed, the first diversely routed transmission bearer attracting the New Installation Charge. In addition there is a minimum requirement for 8 channels on both the main and diverse route.

Two options are available for supplying this:

One option allows connection to an adjacent exchange by linking to the adjacent local access network by the use of network build charged as Excess Construction Charges.

http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

The other option allows connection to an adjacent exchange by routing the adjacent exchange via the local exchange and then over the BT transmission network.

For this option Out of Area charges will apply.

Wholesale ISDN30 Site Assurance

Site Assurance enables Communication Provider End users to have their calls rerouted to an alternative site if their normal site becomes unusable for any reason. This can be achieved by:

Wholesale ISDN30 Site Assurance - Option 1

Use of basic call diversion to route all calls to a pre-arranged single number.

Feature	Operative Date	Until Date	Rental Per Qtr £Exc Vat
For each Wholesale ISDN30 channel at the assured site associated with the telephone number whose calls are to be diverted	01/05/2008	31/01/2009	6.00
	01/02/2009	31/07/2009	0.24
	01/08/2009	31/12/2009	6.00
	01/01/2010		0.24

Where site assurance is applied to a group of channels in a number group, all channels in that group must be invoked together.

In addition:

Call charges will be raised for the diverted part of each call when the diversion is activated.

Wholesale ISDN30 Site Assurance Option 2 - Only available for new supply via the EMP interface (WLR3)

Full ISDN30 connection and rental charges apply for channels at the standby site, i.e. the first transmission bearer attracting the New Installation Charge. In addition there is a minimum requirement for 8 channels on both the main and standby sites.

Additional charges will apply if the standby site requires Out Of Area routing and/or Excess Construction Charges.

In addition Site Assurance Option 2 charges will apply.

Feature	Operative Date	Rental Per Qtr £Exc Vat
For each Wholesale ISDN30 2 Mbit/s transmission bearer at both the main and the assured site(s) associated with the telephone number whose calls are to be diverted	21/01/2008	15.00

Where site assurance is applied to a group of channels in a number group, all channels in that group must be invoked together.

DDI Dual Parenting - Only available for new supply via the EMP interface (WLR3)

(Note DDI Dual Parenting price does not include any element of line charges or DDI number charges, these are charged separately)

DDI dual parenting is an option that enables ISDN 30 DDI to continue operating in the event of a customers local exchange failure. This is done by connecting the customer to 2 separate local exchanges but keeping the same DDI telephone number range across both exchanges. The DDI Dual Parenting service is only available for DDI ranges of a minimum 1000 DDI numbers and in blocks of 1000. i.e. 1000, 2000, 3000 etc.

Connection to the two Dual Parenting switches may use normal installations, Out of Area service, Diverse Routing or Site Assurance Option 2 and these would be charged separately.

Feature	Operative Date	Until Date	Connection or subsequent change £Exc Vat	Rental Per Qtr £Exc Vat
DDI Dual Parenting per DDI number range (minimum entry level 1000 DDI's and in blocks of 1000) Charged per Main Billing Number	01/07/2003	20/01/2008		1000.00
DDI Dual Parenting per DDI number range (minimum entry level 1000 DDI's and in blocks of 1000) Charged per Main Billing Number	21/01/2008		400.00	30.00

Price list

Product line:

WLR Pricing

Level one product:

Wholesale Calling and Network Features

Level two product:

Wholesale Calling Features (analogue)

Version:

N/A

Wholesale Calling Features (analogue)

See the notes (a), (i) and (o) below

Any quarterly charges described will be pro-rated to apply on a monthly basis (i.e. the price quoted will be divided by three).

Communications Providers will be charged a minimum of 7 calendar days rental on the termination of any rental product or charged up to the Customer Requirement Date (CRD) if the CRD is in advance of the 7 calendar days.

Feature	Note	Operative Date	Until Date	Charge Per Activation £Exc Vat	Rental Per Qtr £Exc Vat
Call Diversion.	Notes b, g and n	01/05/2008	31/01/2009		1.50
	Notes b, g and n	01/02/2009	31/07/2009		0.24
	Notes b, g and n	01/08/2009	31/12/2009		1.50
	Notes b, g and n	01/01/2010			0.24
Call Barring (Incoming and Outgoing).	Notes k and n	01/05/2008	31/01/2009		1.50
	Notes k and n	01/02/2009	31/07/2009		0.24
	Notes k and n	01/08/2009	31/12/2009		1.50
	Notes k and n	01/01/2010			0.24
Bypass Number (This is a separate product but must be assocaited with either Smart Divert, Call Diversion or Call Barring)	Notes p and n	01/05/2008	31/01/2009		1.50
	Notes p and n	01/02/2009	31/07/2009		0.24
	Notes p and n	01/08/2009	31/12/2009		1.50
	Notes p and n	01/01/2010			0.24
The combined "Call Diversion and Bypass Number"	Notes b, g, n and p	01/05/2008	31/01/2009		3.00
	Notes b, g, n and p	01/02/2009	31/07/2009		0.48
	Notes b, g, n and p	01/08/2009	31/12/2009		3.00
	Notes b, g, n and p	01/01/2010			0.48
The combined "Call Barring and Bypass Number (Incoming and Outgoing)"	Notes p and n	01/05/2008	31/01/2009		3.00
	Notes p and n	01/02/2009	31/07/2009		0.48
	Notes p and n	01/08/2009	31/12/2009		3.00
	Notes p and n	01/01/2010			0.48
Call Waiting	Note n	01/05/2008	31/01/2009		1.50
	Note n	01/02/2009	31/07/2009		0.24
	Note n	01/08/2009			1.50
Call Sign	Note n	01/05/2008	31/01/2009		1.50
	Note n	01/02/2009	31/07/2009		0.24
	Note n	01/08/2009	31/12/2009		1.50
	Note n	01/01/2010			0.24
Caller Display	Notes e and n	01/05/2008	31/01/2009		1.50
	Notes e and n	01/02/2009	31/07/2009		0.42
	Notes e and n	01/08/2009			1.50
Reminder Call	Note n	01/05/2008	31/01/2009		1.50
	Note n	01/02/2009	31/07/2009		0.24
	Note n	01/08/2009	31/12/2009		1.50
	Note n	01/01/2010			0.24
Ring Back	Note n	01/05/2008	31/01/2009		1.50
	Note n	01/02/2009	31/07/2009		0.24
	Note n	01/08/2009	31/12/2009		1.50
	Note n	01/01/2010			0.24
Removal of Ring Back Prompt Only		01/09/2002
Three-Way Calling	Notes c and n	01/05/2008	31/01/2009		1.50
	Notes c and n	01/02/2009	31/07/2009		0.24
	Notes c and n	01/08/2009			1.50
Reminder Call Pay Per Use	Notes d and j	11/05/2005		0.05
Bar use of Reminder Call Pay Per Use	Note p	15/04/2007			0.00
Ring Back Pay Per Use	Note h and j	11/05/2005		0.05
Ring Back Inhibit		01/12/2003
Three Way Calling Pay Per Use	Note c	11/05/2005		0.05
Bar use of Three Way Calling Pay Per Use	Note p	15/04/2007			0.00
Call Return 1471		29/03/2002		0.00
Call Return 1471 Erasure (1475)		29/03/2002		0.00
Withholding & Barring Facilities
Withhold Number, per call	Note f	11/05/2005		0.00
Withhold Number	Note m	11/05/2005			0.00
Bar use 141 &1470
- Withhold Number for all calls		19/10/1998			0.00
- Release Number for all calls		19/10/1998			0.00
- Bar use of Call Return		19/10/1998			0.00
1471 Extra		01/12/2008		Product Withdrawn	Product Withdrawn

Messaging Products supplied with Wholesale Line Rental products are provided by BT Wholesale. Pricing for these products can be found at:

http://www.btwholesale.com/pricing

Note:

(a) The availability of Calling Features facilities depends upon the exchange type which serves the End User. If a service is not shown for a particular exchange type, then it is not available. Communications Provider's Service Centres will be able to advise Communications Providers of the availability of these services in their area.

(b) The diverted part of the call is charged to the renter of the service at standard dialled rates; calling customers pay the call charge only to the number dialled.

(c) Three Way Calling is available on a rental or pay per use basis whereby a charge is raised when the service is activated. For each part of the three way call dialled by the End User, the Communications Provider will be charged normal Wholesale Calls rates.

(d) These services are automatically provided to all `Wholesale Access' lines served by a digital exchange (but not UXD5s) at no additional rental. There is a usage charge levied on the Communications Provider each time the services are used by the End User. A TouchTone (TouchTone is a trademark of BT in the UK) telephone is required to activate these services.

(e) Available to `Wholesale Access' lines served by digital exchanges. In order to use the service End Users will require compatible equipment to display the CLI,.

(f) A number can be withheld on a per call basis by prefixing that number with 141. This facility is automatically available to all `Wholesale Access' lines served by exchanges which support transfer of CLI information (TXD).

(g) Call diversion will not be available from 8 January 1996 until further notice to the following international destinations: Bangladesh, Colombia, India, Kuwait, Lebanon, Nigeria, Pakistan, Saudi Arabia, Sri Lanka and the West Indies.

(h) Communications Providers pay a facility fee when End Users use the service. This charge is raised when the distinctive ringing occurs and the network is ready to set up the Ring Back call.

(i) There is no minimum rental term for Wholesale Calling Features.

(j) These services are provided as pay per use. The rental option is available on request.

(k) In instances where an End User has formally made a complaint to their Communications Provider relating to higher than expected bills, Openreach will in exceptional circumstances provide Call Barring on the End User's line for a three month period free of charge to the Communications Provider.

(l) The change of number charge is waived for customers taking a change of number in order to take any of the rented Wholesale Calling Features.

(m) This facility permanently withholds an End User's number on exchanges which support transfer of CLI information (TXD ).

(n) The Communications Provider will be charged on a monthly basis. Quarterly rental charges will be pro-rated.

(o) End Users require a telephone capable of TouchTone (multi-frequency signalling with Time Break Recall) unless otherwise stated.

(p) Only available on lines ordered via the EMP (WLR3) interface.

Price list

Product line:

WLR Pricing

Level one product:

Wholesale Calling and Network Features

Level two product:

Wholesale Network Features

Version:

N/A

Wholesale Network Features

General Features

The availability of these products for each of the WLR line types is detailed in the Product Documentation available at :

http://www.openreach.co.uk/orpg/products/wlr/pstn/pstn.do

Feature	Note	Operative Date	Until Date	Connection Charge £Exc Vat	Rental Per Qtr £Exc Vat	Annual Charge per Line £Exc Vat
Call Diversion - by Admin Control		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Change of Divert to Number		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Outgoing Calls Barred -First Line -no 999 & 112 access		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Outgoing Calls Barred -Additional Line -no 999 & 112 access		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Outgoing Calls Barred Except -1st Line -with 999 & 112 access		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Outgoing Calls Barred Except -Additional Line -with 999 & 112 access		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Debt Management Outgoing Calls Barred -1st Line -with 999 & 112 access		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Debt Management Outgoing Calls Barred -Additional Line -with 999 & 112 access		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Incoming Calls Barred 1st Line		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Incoming Calls Barred Addtl Line		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Call Barring (PRS) - by Admin Control	Note a	01/05/2008	31/01/2009		1.50
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		1.50
	Note a	01/01/2010		1.20
Call Barring (International & PRS) - by Admin Control	Note a	01/05/2008	31/01/2009		1.50
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		1.50
	Note a	01/01/2010		1.20
Call Barring (118) - by Admin Control	Note a and e	01/05/2008	31/01/2009		1.50
	Note a and e	01/02/2009	31/07/2009		0.24
	Note a and e	01/08/2009	31/12/2009		1.50
	Note a and e	01/01/2010		1.20
Bypass Number (This is a separate product but must be assocaited with either Smart Divert, Call Diversion or Call Barring)	Note a	01/05/2008	31/01/2009		1.50
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		1.50
	Note a	01/01/2010			0.24
Smart Divert	Note a	01/05/2008	31/01/2009	3.50	1.50
	Note a	01/02/2009	31/07/2009	1.20	0.24
	Note a	01/08/2009	31/12/2009	3.50	1.50
	Note a	01/01/2010		3.50	0.24
Smart Divert with Bypass Number	Note a	01/05/2008	31/01/2009	3.50	3.00
	Note a	01/02/2009	31/07/2009	1.20	0.24
	Note a	01/08/2009	31/12/2009	3.50	3.00
	Note a	01/01/2010		3.50	0.48
Change of PIN, Presentation Number or Announcement for any WLR Feature		01/12/2003
Choose to Refuse	Note a	01/05/2008	31/01/2009		3.00
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		3.00
	Note a	01/01/2010			0.24
Called Party Answer	Note a	01/05/2008	31/01/2009		3.00
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		3.00
	Note a	01/01/2010			0.24
Direct Connect	Note a and e	01/05/2008	31/01/2009		6.00
	Note a and e	01/02/2009	31/07/2009		0.24
	Note a and e	01/08/2009	31/12/2009		6.00
	Note a and e	01/01/2010			0.24
Number Preservation (Per Occasion)	Note a, e and f	27/07/2008	31/01/2009		6.00
	Note a, e and f	01/02/2009	31/07/2009		0.24
	Note a, e and f	01/08/2009	31/12/2009		6.00
	Note a, e and f	01/01/2010			0.24
Remote Call Forwarding	Note a and d	01/05/2008	31/01/2009	20.00	18.00
	Note a and d	01/02/2009	31/07/2009	20.00	2.40
	Note a and d	01/08/2009	31/12/2009	20.00	18.00
	Note a and d	01/01/2010		20.00	2.40
Presentation Number (PSTN)	Note a	01/05/2008	31/01/2009	20.00	3.00
	Note a	01/02/2009	31/07/2009	20.00	0.24
	Note a	01/08/2009	31/12/2009	20.00	3.00
	Note a	01/01/2010		20.00	0.24
Number Selection	Note b	11/05/2005		10.00
Number Selection via Dialogue Services per request		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Meter Pulse Facility. No longer available for New Supply. This product is being withdrawn on a phased basis linked to the rollout of BTs 21st Century Network with final withdrawal by 1 September 2008.	Product Withdrawn	01/09/2008
Temporary Call Divert (Use anytime ) (per Number)	Note f	01/05/2008	31/01/2009	3.50
	Note f	01/02/2009	31/07/2009	1.20
	Note f	01/08/2009	31/12/2009	3.50
	Note f	01/01/2010		1.20
Temporary Call Divert (Use during fault repair) (per Number)		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Removal of Temporary Call Divert		11/07/2006
Temporary Out of Service (Per Billing Number)		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
BOL (Busy Out Line) (Per Billing Number)	Note e	01/05/2008	31/01/2009	3.50
	Note e	01/02/2009	31/07/2009	1.20
	Note e	01/08/2009	31/12/2009	3.50
	Note e	01/01/2010		1.20
Route to Credit Control (Per Billing Number)		01/05/2008	31/01/2009	3.50
		01/02/2009	31/07/2009	1.20
		01/08/2009	31/12/2009	3.50
		01/01/2010		1.20
Indirect Access Call Barring -Wholesale Access (per Line)	Note a and c	01/05/2008	31/01/2009		1.20
	Note a and c	01/02/2009	31/07/2009		0.24
	Note a and c	01/08/2009	31/12/2009		1.20
	Note a and c	01/01/2010			0.24
Indirect Access Call Barring -Wholesale Digital Access and Wholesale ISDN30 (per Channel )	Note a and c	24/01/2005	31/01/2009		1.35
	Note a and c	01/02/2009	31/07/2009		0.24
	Note a and c	01/08/2009	31/12/2009		1.35
	Note a and c	01/01/2010			0.24
Route to 15 `X' (Per Line / channel)	Note a and c	01/05/2008	31/01/2009		0.25
	Note a and c	01/02/2009	31/07/2009		0.06
	Note a and c	01/08/2009	31/12/2009		0.25
	Note a and c	01/01/2010			0.06
Nuisance Call Service (Charge Per Request)		29/03/2004		130.00
Anonymous Call Rejection - Charged per directory number or continuous number range.
Anonymous Call Rejection -Single Wholesale Access Line	Note a	01/05/2008	31/01/2009		1.50
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		1.50
	Note a	01/01/2010			0.24
Anonymous Call Rejection -Wholesale Access (Multi Line)	Note a	01/05/2008	31/01/2009	75.00	1.50
	Note a	01/02/2009	31/07/2009	75.00	0.24
	Note a	01/08/2009	31/12/2009	75.00	1.50
	Note a	01/01/2010		75.00	0.24
Anonymous Call Rejection -Wholesale Digital Access (ISDN2)	Note a	01/05/2008	31/01/2009	75.00	3.00
	Note a	01/02/2009	31/07/2009	75.00	0.24
	Note a	01/08/2009	31/12/2009	75.00	3.00
	Note a	01/01/2010		75.00	0.24
Anonymous Call Rejection -Wholesale ISDN30 (ISDN30e)	Note a	01/05/2008	31/01/2009	75.00	3.00
	Note a	01/02/2009	31/07/2009	75.00	0.24
	Note a	01/08/2009	31/12/2009	75.00	3.00
	Note a	01/01/2010		75.00	0.24
Anonymous Call Rejection -Wholesale ISDN30 (ISDN30 DASS)	Note a	01/05/2008	31/01/2009	75.00	3.00
	Note a	01/02/2009	31/07/2009	75.00	0.24
	Note a	01/08/2009	31/12/2009	75.00	3.00
	Note a	01/01/2010		75.00	0.24
Raw Call Data	Note (g)	21/07/2009				0.40

Caller Redirect

Feature	Operative Date	Until Date	Monthly Charge £Exc Vat	Quarterly Charge £Exc Vat
Caller Redirect (CNI) - One Months Service	01/05/2008	31/01/2009	3.50
	01/02/2009	31/07/2009	0.50
	01/08/2009	31/12/2009	3.50
	01/01/2010		0.50
Caller Redirect (CNI) - Quarterly (or part thereof) Service	01/05/2008	31/01/2009		6.00
	01/02/2009	31/07/2009		0.96
	01/08/2009	31/12/2009		6.00
	01/01/2010			0.96

Note:

(a) The Communication Provider will be charged on a monthly basis. Quarterly rental charges will be pro-rated.

(b) The charge for number Selection is charged per request from the reserved number list. Where a call is used to discuss number selection for WLR2 lines, Communication Providers must make a real time decision on the number during that call as any delay may mean the number is allocated to other customers. Any subsequent calls will be considered as a separate request and a charge will be raised.

(c) This product is charged on a per line / channel basis. For multi line installations Auxiliary lines are considered separate lines.

(d) The rental and connection charges for Remote Call Forwarding are in addition to all forwarded call charges at the appropriate dialled rates and are in addition to the analogue WLR line rental charges. The renter of the service pays the appropriate dialled call rates for the diverted leg of the call. The caller pays for the call to the number dialled.

(e) Only available on lines ordered via the EMP (WLR3) interface.

(f) Maximum duration of this facility on a line is three months.

(g) The same Rental charge is applicable per Wholesale Access line or per Wholesale Digital Access line (2 channels) or per Wholesale ISDN30 installation.

Price list

Product line:

WLR Pricing

Level one product:

Wholesale Calling and Network Features

Level two product:

Wholesale Digital Access Calling Features

Version:

N/A

Wholesale Digital Access Calling Features

Digital Calling Features provide enhanced call handling facilities on calls made and received by Digital lines. Some Digital Calling Features can only be provided and removed by Openreach while others can be activated by the Communications Provider or end-customer. Usually individual Digital Calling Features are charged by a quarterly rental without set up charges for each directory number or continuous Direct Dialling In number range (where this applies to Digital Standard or Digital System lines). The service, once provided, applies to all calls to or from the relevant directory number or continuous DDI range.

Eligibility - Digital Calling Features

Digital Calling Features are available on calls made or received by Digital Standard lines and Digital System lines as is illustrated in the following table.

Feature	Digital Standard	Digital System
WDA Caller Line Identity Presentation (CLIP)	Y	Y
WDA Calling Line Identity Restriction (CLIR)	Y	Y
WDA Connected Line Identity Presentation (COLP)	Y	Y
WDA Connected Line Identity Restriction (COLR)	Y	Y
WDA Sub Addressing (20 Octet)	Y	Y
WDA Permanent Incoming Call Barring (ICB)	Y	Y
WDA Permanent Outgoing Call Barring (OCB)	Y	Y
WDA Selective Outgoing Call Barring - (SOCB) - All calls except 999, 112, 151, 0800.	Y	Y
SOCB -National, International & Premium Rate Services Calls	Y	Y
SOCB -Operator Calls	Y	Y
SOCB -International Calls-Premium Rate Services	Y	Y
SOCB -International-Operator-Premium Rate Services	Y	Y
Customer Controlled Call Forwarding	Y	Y
Admin. Provided Call Forwarding - Unconditional	Y	Y
Admin. Provided Call Forwarding - On Engaged	Y	Y
Admin. Provided Call Forwarding - On No Reply	Y	Y
Additional Channels (Line Hunting) T Reference	N/A	Y
Call Deflection	Y	Y
Call Waiting / Call Hold	Y	N/A
2 Number Multiple Subscriber Numbering (MSN)	Y	N/A
3 Number MSN - 10 Number MSN	Y	N/A
Presentation Number	Y	Y
Caller Redirect	Y	Y

Communications Providers will be charged a minimum 7 calendar days rental on the termination of any rental product or charged up to the Customer Requirement Date (CRD) if the CRD is in advance of the 7 calendar days.

Pricing Information

Charges apply per directory number or continuous number range.

Feature	Note	Operative Date	Until Date	Connection Charge £Exc Vat	Rental Per Qtr £Exc Vat
WDA Calling Line Identity Presentation		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Calling Line Identity Restriction		01/11/2001	30/04/2008
WDA Connected Line Identity Presentation		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Connected Line Identity Restriction		01/11/2001
WDA Sub Addressing (20 octet)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Incoming Calls Barred (ICB)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Permanent Outgoing Calls Barred (OCB)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Selective Outgoing Calls Barred - all calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Selective Outgoing Calls Barred - international, operator & Premium Rate services (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Selective Outgoing Calls Barred - National, International & Premium Rate Services (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Selective Outgoing Calls Barred - operator calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Selective Outgoing Calls Barred - international & Premium Rate services (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
WDA Customer Controlled Call Forwarding	Notes a and b	01/05/2008	31/01/2009		3.00
	Notes a and b	01/02/2009	31/07/2009		0.24
	Notes a and b	01/08/2009	31/12/2009		3.00
	Notes a and b	01/01/2010			0.24
WDA Administration Call Forwarding - unconditional	Note a	01/05/2008	31/01/2009		3.00
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		3.00
	Note a	01/01/2010			0.24
WDA Administration Call Forwarding - on busy	Note a	01/05/2008	31/01/2009		3.00
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		3.00
	Note a	01/01/2010			0.24
WDA Administration Call Forwarding - on no reply	Note a	01/05/2008	31/01/2009		3.00
	Note a	01/02/2009	31/07/2009		0.24
	Note a	01/08/2009	31/12/2009		3.00
	Note a	01/01/2010			0.24
WDA (Line Hunting) T Reference		01/04/2003
WDA Call Deflection	Note b	01/05/2008	31/01/2009		3.00
	Note b	01/02/2009	31/07/2009		0.24
	Note b	01/08/2009	31/12/2009		3.00
	Note b	01/01/2010			0.24
Waiting with Call Hold	Note b	01/05/2008	31/01/2009		3.00
	Note b	01/02/2009	31/07/2009		0.24
	Note b	01/08/2009	31/12/2009		3.00
	Note b	01/01/2010			0.24
WDA Presentation Number	Note b	01/05/2008	31/01/2009	40.00	3.00
	Note b	01/02/2009	31/07/2009	40.00	0.24
	Note b	01/08/2009	31/12/2009	40.00	3.00
	Note b	01/01/2010		40.00	0.24

WDA Multi Subscriber Numbering

Feature	Note	Operative Date	Until Date	Connection Charge £Exc Vat	Rental (per number in excess of 2) £Exc Vat
WDA Multiple Subscriber Numbering '- Available for groups of size between 2 and 10 numbers:	Note c	01/05/2008	31/01/2009	10.00	1.50
	Note c	01/02/2009	31/07/2009	10.00	0.24
	Note c	01/08/2009	31/12/2009	10.00	1.50
	Note c	01/01/2010		10.00	0.24

Caller Redirect

This service is available following cessation or renumbering when the number is not being used as
part of a new installation and provides an announcement informing callers of your new telephone number. It does not redirect the call.

Feature	Operative Date	Until Date	Charge £Exc Vat	Monthly Charge £Exc Vat	Quarterly Charge £Exc Vat	Rental Charge Per Quarter £Exc Vat
Caller Redirect (CNI) - One Months Service Per Number	01/05/2008	31/01/2009		3.50
	01/02/2009	31/07/2009		0.50
	01/08/2009	31/12/2009		3.50
	01/01/2010			0.50
Caller Redirect (CNI) - Quarterly (or part thereof) Per Number	01/05/2008	31/01/2009			6.00
	01/02/2009	31/07/2009			3.00
	01/08/2009	31/12/2009			6.00
	01/01/2010				3.00
DDI Caller Redirect '- Connection charge per installation. Rental is per consecutive 10 number DDI block (or part thereof).	01/05/2008	31/01/2009	150.00			18.00
	01/02/2009	31/07/2009	150.00			2.40
	01/08/2009	31/12/2009	150.00			18.00
	01/01/2010		150.00			2.40

Note:

(a) Where calls are diverted or forwarded, the diverted part of the call is charged to the renter of that service at standard charges including any applicable discounts. Calling customers pay the call charge only to the number which they have dialled and not to the diverted number.

(b) End customers must ensure they have the correct CPE that is compatible with these services. Please note that * and # codes cannot configure these services.

(d) Presentation Number (PN) is available to Business customers only. It is charged on a per Billing Number basis. The Communications Provider must comply with the legal requirements embodied in the Ofcom Code of Practice concerning ownership and ability of the requested PN to receive calls.

Price list

Product line:

WLR Pricing

Level one product:

Wholesale Calling and Network Features

Level two product:

Wholesale ISDN30 Digital Calling Features

Version:

N/A

Wholesale ISDN30 Digital Calling Features

Digital Calling Features provide enhanced call handling facilities on calls made and received by Wholesale ISDN30 channels. Some Digital Calling Features can only be provided and removed by Openreach while others can be activated by the Customer. Usually individual Digital Calling Features are charged by a quarterly rental without set up charges for each directory number or contiguous Direct Dialling In number range (where this applies to Wholesale ISDN30 channels). The service, once provided, applies to all calls to or from the relevant directory number or continuous DDI range.

Pricing Information

Wholesale ISDN30 DASS

Feature	Note	Operative Date	Until Date	Connection Charge £Exc Vat	Rental Charge Per Qtr £Exc Vat
ISDN30 DASS Customer Controlled Call Barring		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Customer Controlled Channel Busying		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Customer Controlled Diversion. - not available across DDI ranges	Note b	01/05/2008	31/01/2009		3.00
	Note b	01/02/2009	31/07/2009		0.24
	Note b	01/08/2009	31/12/2009		3.00
	Note b	01/01/2010			0.24
ISDN30 DASS Selective Outgoing Call Barring - All calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Selective Outgoing Call Barring - International & Premium Rate Services (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Selective Outgoing Call Barring - National, International & Premium Rate Services (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Selective Outgoing Call Barring - Operator Controlled calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Selective Outgoing Call Barring - International, Premium Rate Services & Operator calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Selective Outgoing Call Barring - Supplementary Services	Note d	01/05/2008	31/01/2009		3.00
	Note d	01/02/2009	31/07/2009		0.24
	Note d	01/08/2009	31/12/2009		3.00
	Note d	01/01/2010			0.24
ISDN30 DASS Administration Provided Basic Diversion	Note b	01/05/2008	31/01/2009		3.00
	Note b	01/02/2009	31/07/2009		0.24
	Note b	01/08/2009	31/12/2009		3.00
	Note b	01/01/2010			0.24
ISDN30 DASS Administration Provided Diversion on Engaged/Failure of BT bearer	Note b	01/05/2008	31/01/2009		3.00
	Note b	01/02/2009	31/07/2009		0.24
	Note b	01/08/2009	31/12/2009		3.00
	Note b	01/01/2010			0.24
ISDN30 DASS Administration Provided Diversion on No Reply	Note b	01/05/2008	31/01/2009		3.00
	Note b	01/02/2009	31/07/2009		0.24
	Note b	01/08/2009	31/12/2009		3.00
	Note b	01/01/2010			0.24
ISDN30 DASS Calling Line Identity Presentation		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Calling Line Identity Restriction		01/07/2003
ISDN30 DASS Connected Line Identity Restriction		01/07/2003
ISDN30 DASS Permanent Outgoing Calls Barred	Note c	01/07/2004			N/A
ISDN30 DASS Permanent Incoming Calls Barred	Note c	01/07/2004			N/A
ISDN30 DASS Sub Addressing - 6 Octet		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30 DASS Presentation Number	Note a	01/05/2008	31/01/2009	40.00	3.00
	Note a	01/02/2009	31/07/2009	40.00	0.24
	Note a	01/08/2009	31/12/2009	40.00	3.00
	Note a	01/01/2010		40.00	0.24

Wholesale ISDN30e

Feature	Note	Operative Date	Until Date	Connection Charge £Exc Vat	Rental Charge Per Qtr £Exc Vat
ISDN30e Selective Outgoing Call Barring - All calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Selective Outgoing Call Barring - International & Premium Rate Services (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Selective Outgoing Call Barring - National, International & Premium Rate Services (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Selective Outgoing Call Barring - Operator Controlled calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Selective Outgoing Call Barring - International, Premium Rate Services & Operator calls (permits 999 & 112 access)		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Administration Provided Call Forward of Voice & Data Calls on Busy		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Administration Provided Call Forward of Voice & Data Calls on No Reply		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Administration Provided Call Forward of Voice & Data Calls on Unconditional		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Calling Line Identity Presentation		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Calling Line Identity Restriction		01/07/2003
ISDN30e Connected Line Identity Presentation		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Connected Line Identity Restriction		01/07/2003
ISDN30e Permanent Outgoing Calls Barred	Note c	01/07/2004			N/A
ISDN30e Permanent Incoming Calls Barred	Note c	01/07/2004			N/A
ISDN30e 20 Octet Sub Addressing		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Customer Controlled Call Forwarding		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Call Deflection		01/05/2008	31/01/2009		3.00
		01/02/2009	31/07/2009		0.24
		01/08/2009	31/12/2009		3.00
		01/01/2010			0.24
ISDN30e Presentation Number	Note a	01/05/2008	31/01/2009	40.00	3.00
	Note a	01/02/2009	31/07/2009	40.00	0.24
	Note a	01/08/2009	31/12/2009	40.00	3.00
	Note a	01/01/2010		40.00	0.24

Caller Redirect

This service is available following cessation or renumbering when the number is not being used as part of a new installation and provides an announcement informing callers of your new telephone number. It does not redirect the call.

Feature	Operative Date	Until Date	Monthly Charge £Exc Vat	Quarterly Charge £Exc Vat	Connection Charge £Exc Vat	Rental Charge Per Qtr £Exc Vat
Caller Redirect (CNI) - One Months Service Per number	01/05/2008	31/01/2009	3.50
	01/02/2009	31/07/2009	0.50
	01/08/2009	31/12/2009	3.50
	01/01/2010		0.50
Caller Redirect (CNI) - Quarterly (or part thereof) Per Number	01/05/2008	31/01/2009		6.00
	01/02/2009	31/07/2009		0.96
	01/08/2009	31/12/2009		6.00
	01/01/2010			0.96
DDI Caller Redirect - Connection charge per installation, Rental is per consecutive 10 number DDI block (or part thereof).	01/05/2008	31/01/2009			150.00	18.00
	01/02/2009	31/07/2009			150.00	2.40
	01/08/2009	31/12/2009			150.00	18.00
	01/01/2010				150.00	2.40

Note:

(a) Presentation Number (PN) is available to Business customers only. It is charged on a per Billing Number basis. The Communications Provider must comply with the legal requirements embodied in the Ofcom Code of Practice concerning ownership and ability of the requested PN to receive calls.

(b) The diverted part of the call is charged to the renter of the service at standard Wholesale Calls dialled rates; calling customers pay the call charge only to the number dialled.

(c) Where permanent Outgoing or Incoming Call Barring on Wholesale ISDN30 is requested at the same time as service is first provided at a customer site, then set up charges are included within the Wholesale ISDN30 connection charges. Otherwise reconfiguration charges apply.

(d) Not available for new supply.