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Openreach ACCN:OR183

Change:
New
Effective Date(s):
12/04/2010
Notification Date:
06/04/2010
Openreach

OPENREACH ACCESS CHARGE CHANGE NOTICE

OR183
Engineering Services
12/04/2010
06/04/2010

Price list

Product line:
Service Product Pricing
Level one product:
Engineering and Service Solutions
Level two product:
Engineering Services
Version:
N/A
Openreach

Engineering Services

Duration related charges and programme set-up price for Engineering Services

Engineering Services offer customers access to our engineering experience to carry out work on their networks and across Openreachs access network.  This includes cabling, testing, network design and installation activities.  Engineering Services are ordered direct from the Openreach Sales and Relationship Manager who will advise on the actual customer requirements or via the Openreach website.

Items of stores will be charged separately using standard stores where appropriate described in the normal Time Related Charge price list.  Non Standard items will be charged on a per occasion basis.

A standard working week is described as work for an engineer working five Working Days (Monday to Friday 08:00 to 17:00 excluding public holidays) which may be consecutive, or broken into units of one or more complete Working Days.  To incorporate work on weekends or Bank holidays separate rates for these days are included. 

For work not included within this standard definition charges at the Supplementary rates will apply.

A programme set-up fee will be charged where Openreach is requested to design a programme of work to undertake delivery of a specific project.

There may be separate charges for additional infrastructure covered by Excess Construction Charges.

Capability Band Charges
FeatureNoteOperative DateOne off Charge £ Exc VATPer Working week (minimum period)
£Exc Vat 		Additional Working day
£Exc Vat 		Additional Saturday
£Exc Vat 		Additional Sunday or Public Bank Holiday
£Exc Vat
For work on Customer premises/ networks and equipment only.
Capability Band 1 31/03/20091,125.00250.00285.00320.00
Capability Band 231/03/20091,370.00300.00345.00395.00
Capability Band 331/03/20091,485.00320.00375.00430.00
For work on Customer premises/ networks and equipment and on Openreach's access network where appropriate.
Capability Band 1 12/04/20101,500.00330.00380.00420.00
Capability Band 212/04/20101,780.00390.00450.00510.00
Capability Band 312/04/20101,920.00410.00470.00530.00
Setup Charges
Programme Set-Up Charge (£) 31/03/2009350.00
Complex Set-up12/04/2010On application

Note:

Programme Set-up will apply in all cases.

Complex Set-up fee will apply in cases where the cost of setting up the solution exceeds the Programme Set-up fee. An estimate of the Complex Set-up fee is available on request.

Capability Bands Job Description

The key characteristics that apply to Engineering Services Capability Bands are shown below:

FeatureCapability: Band OneCapability: Band TwoCapability: Band Three
Job requirements A skilled technician who can complete one or more standard telecommunications engineering activities from the following. Internal, external and overhead cable installation and testing. As Band 1 but is a higher skilled technician who can complete one or more of the activities, As Band 2 but is a highly skilled senior technician specialising in one or more of the following technically demanding activities:
Typical Work Area Internal, external and overhead block positioning and fitting. External jointing and sheath closure. Construction of external networks. Any activity associated with distribution frames or cross connection cabinets. This only applies to work on customer equipment and premises. Will have an understanding of all, and is capable of controlling, coaching and mentoring Capability Band 1 technicians to enhance their functional skills. This only applies to work on customer equipment and premises. Internal and external network design and costings. Use of specialist equipment. Co-ordination of short duration engineering activities. This only applies to work on customer equipment and premises.

Cancellation Charges

Engineering Services orders can be cancelled upon 4 weeks prior notice in writing.

The Programme Setup Charge, when required, is payable irrespective of whether a job is subsequently cancelled.

Customers will be liable for any charges which may arise or are due within the 4 week notice period. 

Supplementary Rates
Feature NoteOperative DateNormal Working Day
£Exc Vat 		All other times except Sundays and Public / Bank Holidays
£Exc Vat 		Sundays and Public / Bank Holidays
£Exc Vat
Per call out plus 1 hour12/04/2010105.00130.00150.00
Per hour (or part thereof)For time taken in excess of the first hour or per hour if an engineer is already on site.12/04/201055.0085.00100.00