For terms and conditions applicable to these charges payable to BT, please see the Connectivity Services Contract.

Note:

1) These prices will be applied in accordance with Section 12.1 of the ‘Conditions’ for Connectivity Services.

2) A Site is assumed to be served by suitable fibre from the local exchange. All Orders taken for the provision of Ethernet Access Direct are subject to feasibility checks to ensure that service can be technically provided. BT reserves the right to charge Excess Construction Charges where necessary including in situations where suitable fibre from the local serving exchange does not exist or is deficient.

3)  Rental is payable in advance. Quarterly billing of this item is offered as standard. Monthly billing is also available upon request. A 28 day cut off period is applicable prior to the end of the standard quarterly billing cycle.

4) All days will be calculated as Working Days, i.e. ignoring weekends and public holidays. The cancellation date must be given in writing by the Communications Provider. If BT fails to meet the Contractual Delivery Date and the Communications Provider cancels the order, a charge will not be raised. The full cost of any additional work, e.g. duct, which has been specifically incurred for the order by the time of the cancellation, will be recovered in addition to the cancellation charge. Should a Communications Provider request amendments to the Contractual Delivery Date and subsequently cancel the order, the cancellation charge will be calculated on the days between the dates that the Communications Provider notified BT of the first amendment and the original Contractual Delivery Date.

5) All services include the care level set out in the Service Level Agreement within tariff.

7) Excess Construction Charges will be raised in addition to normal Connection charges where additional infrastructure is provided to give new or extended service at a Site / Communications Provider's Site or other requested location where BT would otherwise not choose to extend its network on the basis of normal commercial criteria. Excess charges apply to situations including provision to a new location within the Site / Communications Provider's Site but does not apply to situations where existing capacity needs to be increased. There is no ‘within tariff’ allowance - the full value of any applicable charge is payable. Excess Construction Charges are detailed in the Service Products section of the price list that can be found at: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

8) For Ethernet Access Direct, Resilience is available on all bandwidths.

9) If a Communications Provider requires a non resilient circuit to be regraded to Resilience Option 2 that requires routing re-work, then a cease and re-provide has to be requested.

10) The price applicable to Connection will be that price quoted as part of the Order process which will be that applicable at the date of Order placement. When prices change the new prices will only apply to new Orders received subsequent to the date that a price change applies from.