Other Charges Time Related Charges (Note 6) |
Time Related Charges (applicable to Out of Hours Visits, Abortive Visits, Equipment Testing, etc.) are detailed in the Service Products section of the price list that can be found at: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Excess Construction Charges (Note 7)
Excess Construction Charges are detailed in the Service Products section of the price list that can be found at: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
Note:
1) These prices will be applied in accordance with the ‘Conditions’ section of the Connectivity Services Contract.
2) A Site is assumed to be served by suitable fibre from the local exchange. All Orders taken for the provision of Ethernet Access Direct are subject to feasibility checks to ensure that service can be technically provided. BT reserves the right to charge Excess Construction Charges where necessary including in situations where suitable fibre from the local serving exchange does not exist or is deficient.
3) Rental is payable in advance. Quarterly billing of this item is offered as standard. Monthly billing is also available upon request. A 28 day cut off period is applicable prior to the end of the standard quarterly billing cycle.
4) All days will be calculated as Working Days, i.e. ignoring weekends and public holidays. The cancellation date must be given in writing by the Communications Provider. If BT fails to meet the Contractual Delivery Date and the Communications Provider cancels the order, a charge will not be raised. The full cost of any additional work, e.g. duct, which has been specifically incurred for the order by the time of the cancellation, will be recovered in addition to the cancellation charge. Should a Communications Provider request amendments to the Contractual Delivery Date and subsequently cancel the order, the cancellation charge will be calculated on the days between the dates that the Communications Provider notified BT of the first amendment and the original Contractual Delivery Date.
5) All services include the care level set out in the Service Level Agreement within tariff.
6) Additional charges may be raised where non standard work is required. For work done by Openreach engineers not included in standard prices see `Time Related Charges' in the Service Products section of the price list for details:
http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
7) Excess Construction Charges will be raised in addition to normal Connection charges where additional infrastructure is provided to give new or extended service at a Site / Communications Provider's Site or other requested location where BT would otherwise not choose to extend its network on the basis of normal commercial criteria. Excess charges apply to situations including provision to a new location within the Site / Communications Provider's Site but does not apply to situations where existing capacity needs to be increased. There is no ‘within tariff’ allowance - the full value of any applicable charge is payable. Excess Construction Charges are detailed in the Service Products section of the price list that can be found at: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do
8) For Ethernet Access Direct, Resilience is available on all bandwidths.
9) If a Communications Provider requires a non resilient circuit to be regraded to Resilience Option 2 that requires routing re-work, then a cease and re-provide has to be requested.
10) The price applicable to Connection will be that price quoted as part of the Order process which will be that applicable at the date of Order placement. When prices change the new prices will only apply to new Orders received subsequent to the date that a price change applies from.
11) If a Communications Provider ceases an EAD 1Gb circuit with a 60 month Minimum Period within year 1 then the CP will pay a termination charge which shall be the 100% of the annual standard rental charge (not the rental charge for the 1 Gb EAD 60 month Minimum Period product). If a Communications Provider ceases an EAD 1Gb circuit with a 60 month Minimum Period within year 2 then the CP will pay a termination charge which shall be the 90% of the annual standard rental charge. If a Communications Provider ceases an EAD 1Gb circuit with a 60 month Minimum Period within year 3 then the CP will pay a termination charge which shall be the 80% of the annual standard rental charge. If a Communications Provider ceases an EAD 1Gb circuit with a 60 month Minimum Period within year 4 then the CP will pay a termination charge which shall be the 70% of the annual standard rental charge. If a Communications Provider ceases an EAD 1Gb circuit with a 60 month Minimum Period within year 5 then the CP will pay a termination charge which shall be the 60% of the annual standard rental charge. The standard rental charge is the rental that applies for the EAD 1Gb product with a 12 month minimum period.
12) Once a Communications Provider has committed to procure an EAD 1 Gb circuit with a 60 month Minimum Period via the placement of an Order then the rental and connection charges current at the time of that Order placement will apply for the duration of the Minimum Period for that Order unless there are legal or regulatory obligations which require Openreach to vary those charges.
13) Where the CP places an order for an EAD Modify Circuit Shift, then Openreach will waive termination costs that may be applicable to the original circuit order.
