Note:

1) Rental is charged monthly in advance and will be rounded up to the nearest penny. BT will apportion rental on a daily basis for the initial period if that initial period is less than a month and include such rental charge on the invoice for the first full month.

2) For specific singleton Migrations and Product Managed Migrations (Bulk and Mass) there is no Cease charge associated

3) The Expedite charge is payable in addition to the MPF connection charge. The charge is only raised if the revised Customer Committed Date is met.

4)  The Enhanced Provision charge is payable in addition to the standard MPF connection charge. This product is currently available in the Thameswey, City of London/Docklands and Manchester areas only.

5) This price applies when a CP orders multiple migrations of an existing customer base from narrowband (WLR) to MPF where Project Managed Bulk Migrations are involved. 

6)  This price applies to Same CP Mass Migrations from narrowband (WLR) only where BT project management is involved.  Volume restrictions will apply.  MPF rental charges will apply from the date of migration and provision of the MPF will be under the terms of Schedule 06 from that date

7) If Cease and Provide orders are used to transfer an end user instead of a migration order then the cease charge is applicable.

8) This Charge is only applicable to the EMP Platform 

9) Cancel or Amend orders are only allowed up until the order point of no return (For definition of PONR refer to the MPF/SMPF End to End Process Manual available on the LLU web site). 

10) Allowable changes for MPF are Amend orders for in-flight change to Tie Pair, Customer Required Date, Appointment and Care Level Modification. Currently there is no charge for change of Tie Pair due to tie pair in used warnings.

11)  This charge is only raised if the outcome of the standard line test is Right When Tested. 

12)  The SFI charge is raised if the CP and Openreach agree that further work is carried out to investigate a broadband service issue. 

13)  Once ordered, these test products cannot be cancelled without incurring the full charge.

14)  These measurements are optional and the charges apply in addition to those for a standard line test. 

15)  Enhanced Care Plus on Demand can only be requested at the time of fault registration where Enhanced Care has already been purchased. The full price only applies to repairs cleared within 5 hours of receipt by Openreach. The price paid reduces by 20% per hour over 5 hours. The price will be zero for repairs cleared in over 10 hours. All clear times exclude park time. 

Where a Communication Provider has agreed an appointment with BT for work at the End Users' site in connection with the Communication Provider service, if BT is unable to carry out the work at, or gain access to, such End User site or the appointment is broken (unless due to BT's error). BT reserves the right to raise a Visit Charge as detailed in Service Products Section of this Price List.

http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

Charges for network infrastructure over and above standard requirements are charged as excess construction and can be found in `Excess Construction Charges' in the Service Products Section of this Price List at: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

These charges include work on internal trunking & traywork; breaking through walls; additional poles, ducts and cables; radio charges and miscellaneous non-standard or specially requested items. 

(17) Associated with MPF MDF Remove Jumper Order Singleton – This order type will not be available for CPs to raise until 06.10.08 however the charge will apply from the operative date when a CP requires the removal of Left In Jumpers to fulfil an LLU order.

18) Multiple MPF new provisions enhanced capability. This is included within the provision process as described in the product documentation from the 30th June 2008

19) This charge is raised when an SMPF or MPF trouble report is cleared RWT in the Openreach network following an engineering visit to the exchange or out to line.

Note:

1) Rental is charged monthly in advance and will be rounded up to the nearest penny. BT will apportion rental on a daily basis for the initial period if that initial period is less than a month and include such rental charge on the invoice for the first full month.

2) For specific Singleton Migrations and Product Managed Migrations (Bulk and Mass) there is no Cease charge associated

3) For ISDN/Highway conversions to broadband Simultaneous Provide of SMPF cost applies and the cost of conversion from ISDN/HW to WLR is a separate WLR price list cost.

4) The Expedite charge is payable in addition to the SMPF connection charge. The charge is only raised if the revised Customer Committed Date is met.

5) This price applies when a CP orders multiple migrations of an existing customer base from SMPF (IPstream or Datastream) to SMPF where Project Managed Bulk Migrations are involved. 

6) This price applies to Same CP Bulk Migrations from IPstream or Datastream to SMPF only where BT project management is involved.  Volume restrictions will apply.

7) If Cease and Provide orders are used to transfer an end user instead of a migration order then the cease charge is applicable.

8) This Charge is only applicable to the EMP Platform 

9) Cancel or Amend orders are only allowed up until the order point of no return (For definition of PONR refer to the MPF/SMPF End to End Process Manual available on the LLU web site). 

10) Allowable changes for SMPF are; Amend orders for in-flight change to Tie Pair, Customer Required Date and Care Level Modification. Currently there is no charge for change of Tie Pair due to tie pair in use warnings.

11)  This charge is only raised if the outcome of the standard line test is Right When Tested. 

12)  The SFI charge is raised if the CP and Openreach agree that further work is carried out to investigate a broadband service issue. 

13)  Once ordered, these test products cannot be cancelled without incurring the full charge.

14)  These measurements are optional and the charges apply in addition to those for a standard line test. 

15) Additional charges may be raised where non standard work is required:. For work done by Openreach engineers not included in standard prices see `Time Related Charges' in the Service Products section of the price list for details: .http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

Where a Communication Provider has agreed an appointment with BT for work at the End Users' site in connection with the Communication Provider service, if BT is unable to carry out the work at, or gain access to, such End User site or the appointment is broken (unless due to BT's error). BT reserves the right to raise a Visit Charge as detailed in Common Portfolio Products Section of this Price List: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

16) The SMPF Flexi Cease Fault Investigation Charge will be raised where a narrowband fault is investigated and proven to be on a CP's exchange based or Distance Located equipment and Left-In-Jumpers are in circuit on the MDF(s).

 17) This charge is raised when an SMPF or MPF trouble report is cleared RWT in the Openreach network following an engineering visit to the exchange or out to line.

Note:

(a) The product is available for Openreach copper products only, (WLR2: Analogue, ISDN2 and ISDN30, WLR3: Analogue, ISDN2 and ISDN30, LLU MPF and LLU SMPF) 

(b) Where Openreach restores service within 6-hours of the request acceptance the above charge will apply.  Where Openreach, due to its error, act or omission, does not restore service within this time the 6-Hour Repair charge will not be raised. 

(c) The product provides a 6-hour repair from the time that Openreach has confirmed acceptance of the request via the Portal. 

(d) An introductory special offer will apply  

The product description can be found at the following page:

http://www.openreach.co.uk/orpg/products/cpp/serv_prod.do