Openreach ACCN:OR163 Part 1 of 2

Change:

Change

Effective Date(s):

01/04/2010

Notification Date:

23/12/2009

OPENREACH ACCESS CHARGE CHANGE NOTICE

ACCN NUMBER:OR163 Part 1 of 2

DESCRIPTION:Local Loop Unbundling - Price Changes

EFFECTIVE DATE(S):01/04/2010

SUBMITTED TO OFCOM ON:23/12/2009

Price list

Product line:

LLU Pricing

Level one product:

Full MPF

Level two product:

Full MPF

Version:

N/A

Full MPF

Provision and Rental Charges (See Note 16)

For details of MPF products and features refer to the MPF/SMPF Product Manual and End to End Process Manual available on the LLU web site.

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
MPF Rental per annum	Notes 1	01/08/2008	19/06/2009	81.69
MPF Rental per annum	Notes 1	20/06/2009	31/03/2010	86.40
MPF Rental per annum	Notes 1	01/04/2010		90.46
MPF Connection charge - Singleton migrations (Transfer from WLR/SMPF or Change of CP migrations)	Notes 2	01/04/2005	31/08/2009	34.86
MPF Connection charge - Singleton migrations (Transfer from WLR/SMPF or Change of CP migrations)	Notes 2	01/09/2009	31/03/2010	38.00
MPF Connection charge - Singleton migrations (Transfer from WLR/SMPF or Change of CP migrations)	Notes 2	01/04/2010		38.64
MPF Connection Charge Stopped Line Provide		02/03/2007	06/10/2009	40.49
MPF Connection Charge Stopped Line Provide		07/10/2009		45.75
MPF Connection charge - New Provide Standard	Note 16	15/12/2005	31/08/2009	99.95
MPF Connection charge - New Provide Standard	Note 16	01/09/2009	31/03/2010	76.00
MPF Connection charge - New Provide Standard	Note 16	01/04/2010		75.01
MPF Expedite	Note 3	16/01/2007	31/03/2010	140.00
MPF Expedite	Note 3	01/04/2010		158.40
MPF line characteristics check on tactical platform (ECO) provision		17/01/2002	30/08/2008	2.60
MPF line characteristics check on tactical platform (ECO) provision		31/08/2008		Product Withdrawn
MPF Enhanced Provision	Note 4	16/01/2007	17/03/2009	85.00
MPF Enhanced Provision	Note 4	18/03/2009		Product Withdrawn
Frames Selectable Provisioning Dates on MPF stopped Line provision		12/06/2008	31/03/2010	9.00
Frames Selectable Provisioning Dates on MPF stopped Line provision		01/04/2010		9.60

Project Managed Migration Charges

For details of MPF Mass Migration procedures refer to document titled “Process Manual for LLU Project Managed Migrations on the Equivalence Platform” available on the LLU web site.

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
MPF Same CP Mass Migration charge - Normal hours	Note 6	24/07/2006	06/10/2009	27.54
MPF Same CP Mass Migration charge - Normal hours	Note 6	07/10/2009	31/03/2010	31.12
MPF Same CP Mass Migration charge - Normal hours	Note 6	01/04/2010		34.80
MPF Same CP Mass Migrations charge - Out of hours Monday - Saturday	Note 6	24/07/2006	17/03/2009	32.54
MPF Same CP Mass Migrations charge - Out of hours Monday - Saturday	Note 6	18/03/2009		Product Withdrawn
MPF Same CP Mass Migrations charge - Out of hours Sunday	Note 6	24/07/2006	17/03/2009	36.54
MPF Same CP Mass Migrations charge - Out of hours Sunday	Note 6	18/03/2009		Product Withdrawn

Modify, Cease, Amend, Cancel and Rejection Charges

For details of MPF products and features refer to the MPF/SMPF Product Manual and End to End Process Manual available on the LLU web site.

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
MPF Tie Pair Modification (3 working day lead time Re-termination)		01/03/2008	06/10/2009	34.74
MPF Tie Pair Modification (3 working day lead time Re-termination)		07/10/2009		39.25
MPF Tie Pair Modification (Next working day Re-termination)		08/01/2007	31/03/2010	44.74
MPF Tie Pair Modification (Next working day Re-termination)		01/04/2010		46.80
MPF Tie Pair Modification (Multiple Re-termination)		31/10/2008	06/10/2009	30.05
MPF Tie Pair Modification (Multiple Re-termination)		07/10/2009	31/03/2010	33.95
MPF Tie Pair Modification (Multiple Re-termination)		01/04/2010		34.80
MPF Cease charge	Notes 7	22/08/2007	06/10/2009	4.90
MPF Cease charge	Notes 7	07/10/2009	31/03/2010	5.04
MPF Cease charge	Notes 7	01/04/2010		5.22
MPF MDF Remove Jumper Order Singleton Charge		08/09/2008	06/10/2009	12.77
MPF MDF Remove Jumper Order Singleton Charge		07/10/2009	31/03/2010	14.43
MPF MDF Remove Jumper Order Singleton Charge		01/04/2010		16.80
MPF MDF Remove Jumper Order Bulk Charge		06/10/2008	06/10/2009	8.92
MPF MDF Remove Jumper Order Bulk Charge		07/10/2009	31/03/2010	10.07
MPF MDF Remove Jumper Order Bulk Charge		01/04/2010		10.80
MPF Order rejected at initial validation	Note 8	31/05/2001	06/10/2009	1.00
MPF Order rejected at initial validation	Note 8	07/10/2009	31/03/2010	1.13
MPF Order rejected at initial validation	Note 8	01/04/2010		1.20
MPF Order rejected at detailed evaluation		04/03/2002	06/10/2009	10.00
MPF Order rejected at detailed evaluation		07/10/2009	31/03/2010	11.30
MPF Order rejected at detailed evaluation		01/04/2010		13.05
MPF Order returned for amendment		04/03/2002	06/10/2009	10.00
MPF Order returned for amendment		07/10/2009	31/03/2010	11.30
MPF Order returned for amendment		01/04/2010		13.05
Cancellation of MPF orders for Provide, Migration, Modification or Amend	Note 9	31/05/2001	06/10/2009	9.00
Cancellation of MPF orders for Provide, Migration, Modification or Amend	Note 9	07/10/2009	31/03/2010	10.17
Cancellation of MPF orders for Provide, Migration, Modification or Amend	Note 9	01/04/2010		11.74
Amend orders. Allowable change to MPF Order	Note 9, 10	31/05/2001	06/10/2009	11.00
Amend orders. Allowable change to MPF Order	Note 9, 10	07/10/2009	31/03/2010	12.43
Amend orders. Allowable change to MPF Order	Note 9, 10	01/04/2010		14.35
Standalone Shift of Network Termination Point		19/05/2003	03/06/2009	95.55
LLU MPF First Line shifted (Standalone Shift of Network Termination Point)		04/06/2009		134.00
Additional Network Termination Points		19/05/2003	03/06/2009	72.58
LLU MPF Subsequent lines shifted (Additional Network Termination Points)		04/06/2009		49.00

Assurance Charges

For details of MPF Assurance procedures please refer to the LLU Service Assurance Manual available on the LLU web site.

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
MPF Standard line test	Notes 11 and 13	01/01/2005	19/01/2009	39.00
MPF Standard line test	Notes 11 and 13	20/01/2009	06/10/2009	3.75
MPF Standard line test	Notes 11 and 13	07/10/2009	31/03/2010	3.84
MPF Standard line test	Notes 11 and 13	01/04/2010		4.43
Network RWT	(Note 19)	20/01/2009	06/10/2009	70.42
Network RWT	(Note 19)	07/10/2009	31/03/2010	72.18
Network RWT	(Note 19)	01/04/2010		81.60
MPF Special Fault Investigation ( SFI )	Notes 11 and 13	31/05/2001		144.00
MPF loop resistance measurement	Notes 14 and 13	31/05/2001	31/03/2010	94.00
MPF loop resistance measurement	Notes 14 and 13	01/04/2010		97.20
MPF insertion loss measurement	Notes 14 and 13	31/05/2001	31/03/2010	94.00
MPF insertion loss measurement	Notes 14 and 13	01/04/2010		97.20
MPF insertion loss measurement requested at provision	Notes 14 and 13	31/05/2001	31/03/2010	150.00
MPF insertion loss measurement requested at provision	Notes 14 and 13	01/04/2010		156.00
MPF Enhanced Care per annum		19/12/2003		37.54
Enhanced Care Plus on Demand	Note 15	31/07/2006	31/03/2010	164.50
Enhanced Care Plus on Demand	Note 15	01/04/2010		170.40
Level 1 Category Check		01/04/2002	27/08/2008	103.00
Level 1 Category Check		28/08/2008		Withdrawn
Level 2 Category Check		01/04/2002	27/08/2008	94.00
Level 2 Category Check		28/08/2008		Withdrawn

Non Standard Line Terminations

Standard Connection Charges apply for all lines.

In addition the following additional Charges and Conditions apply:

Additional Charges/Conditions

Detailed can be found under Non Standard Line Terminations that can be found at:

http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

Feature	Operative Date
Non - Served Premises	15/11/2006	For definition and additional pricing details see Non Served Premises at the link detailed above.
"Hot Sites" requiring Line Isolation Units	15/11/2006	For definition and additional pricing details see Line Protection for "Hot Sites" at the link detailed above.

Note:

1) Rental is charged monthly in advance and will be rounded up to the nearest penny. BT will apportion rental on a daily basis for the initial period if that initial period is less than a month and include such rental charge on the invoice for the first full month.

2) For specific singleton Migrations and Product Managed Migrations (Bulk and Mass) there is no Cease charge associated

3) The Expedite charge is payable in addition to the MPF connection charge. The charge is only raised if the revised Customer Committed Date is met.

4) The Enhanced Provision charge is payable in addition to the standard MPF connection charge. This product is currently available in the Thameswey, City of London/Docklands and Manchester areas only.

5) This price applies when a CP orders multiple migrations of an existing customer base from narrowband (WLR) to MPF where Project Managed Bulk Migrations are involved.

6) This price applies to Same CP Mass Migrations from narrowband (WLR) only where BT project management is involved. Volume restrictions will apply. MPF rental charges will apply from the date of migration and provision of the MPF will be under the terms of Schedule 06 from that date

7) If Cease and Provide orders are used to transfer an end user instead of a migration order then the cease charge is applicable.

8) This Charge is only applicable to the EMP Platform

9) Cancel or Amend orders are only allowed up until the order point of no return (For definition of PONR refer to the MPF/SMPF End to End Process Manual available on the LLU web site).

10) Allowable changes for MPF are Amend orders for in-flight change to Tie Pair, Customer Required Date, Appointment and Care Level Modification. Currently there is no charge for change of Tie Pair due to tie pair in used warnings.

11) This charge is only raised if the outcome of the standard line test is Right When Tested.

12) The SFI charge is raised if the CP and Openreach agree that further work is carried out to investigate a broadband service issue.

13) Once ordered, these test products cannot be cancelled without incurring the full charge.

14) These measurements are optional and the charges apply in addition to those for a standard line test.

15) Enhanced Care Plus on Demand can only be requested at the time of fault registration where Enhanced Care has already been purchased. The full price only applies to repairs cleared within 5 hours of receipt by Openreach. The price paid reduces by 20% per hour over 5 hours. The price will be zero for repairs cleared in over 10 hours. All clear times exclude park time.

(16) Additional charges may be raised where non standard work is required:. For work done by Openreach engineers not included in standard prices see `Time Related Charges' in the Service Products section of the price list for details: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

Where a Communication Provider has agreed an appointment with BT for work at the End Users' site in connection with the Communication Provider service, if BT is unable to carry out the work at, or gain access to, such End User site or the appointment is broken (unless due to BT's error). BT reserves the right to raise a Visit Charge as detailed in Service Products Section of this Price List.

http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

Charges for network infrastructure over and above standard requirements are charged as excess construction and can be found in `Excess Construction Charges' in the Service Products Section of this Price List at: http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

These charges include work on internal trunking & traywork; breaking through walls; additional poles, ducts and cables; radio charges and miscellaneous non-standard or specially requested items.

(17) Associated with MPF MDF Remove Jumper Order Singleton – This order type will not be available for CPs to raise until 06.10.08 however the charge will apply from the operative date when a CP requires the removal of Left In Jumpers to fulfil an LLU order.

18) Multiple MPF new provisions enhanced capability. This is included within the provision process as described in the product documentation from the 30th June 2008

19) This charge is raised when an SMPF or MPF trouble report is cleared RWT in the Openreach network following an engineering visit to the exchange or out to line.

Price list

Product line:

LLU Pricing

Level one product:

Shared MPF

Level two product:

Shared MPF

Version:

N/A

Shared MPF

Provision and Rental Charges (See Note 15)

For details of SMPF products and features refer to the MPF/SMPF Product Manual and End to End Process Manual available on the LLU web site.

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
SMPF Rental per annum	Note 1	01/01/2005	31/03/2010	15.60
SMPF Rental per annum	Note 1	01/04/2010		15.63
SMPF Connection charge, Basic Provide on existing narrowband, Simultaneous Provide of SMPF with narrowband, Singleton Migration (Transfer or change of CP migrations) from Narrowband, MPF, SMPF and ISDN/ Highway	Note 2 & 3	01/04/2005	31/10/2009	34.86
SMPF Connection charge, Basic Provide on existing narrowband, Simultaneous Provide of SMPF with narrowband, Singleton Migration (Transfer or change of CP migrations) from Narrowband, MPF, SMPF and ISDN/ Highway	Note 2 & 3	01/11/2009	31/03/2010	38.00
SMPF Connection charge, Basic Provide on existing narrowband, Simultaneous Provide of SMPF with narrowband, Singleton Migration (Transfer or change of CP migrations) from Narrowband, MPF, SMPF and ISDN/ Highway	Note 2 & 3	01/04/2010		38.64
SMPF Expedite	Note 4	16/01/2007	31/03/2010	100.00
SMPF Expedite	Note 4	01/04/2010		103.20
Frames Selectable Provisioning Dates on basic SMPF provide orders		12/06/2008	31/03/2010	9.00
Frames Selectable Provisioning Dates on basic SMPF provide orders		01/04/2010		9.60
Shared MPF line characteristics provision		17/01/2002	30/08/2008	2.60
Shared MPF line characteristics provision		31/08/2008		Product Withdrawn
Bulk Line Checker (per CD ROM)		30/09/2005	31/03/2010	750.00
Bulk Line Checker (per CD ROM)		01/04/2010		777.60

Project Managed Migration Charges

For details of SMPF Bulk Migration procedures refer to document titled “Process Manual for LLU Project Managed Migrations on the Equivalence Platform” available on the LLU web site.

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
SMPF Bulk Migrations charge Normal Delivered during a 24 hour period	Note 2 and 5	01/07/2006	31/10/2009	25.39
SMPF Bulk Migrations charge Normal Delivered during a 24 hour period	Note 2 and 5	01/11/2009	31/03/2010	28.69
SMPF Bulk Migrations charge Normal Delivered during a 24 hour period	Note 2 and 5	01/04/2010		33.14
Shared MPF Same SP Bulk Migrations charge - Out of hours Monday - Saturday	Note 6	01/07/2006	17/03/2009	30.39
Shared MPF Same SP Bulk Migrations charge - Out of hours Monday - Saturday	Note 6	18/03/2009		Product Withdrawn
Shared MPF Same SP Bulk Migration charge - Out of hours Sunday	Note 6	01/07/2006	17/03/2009	34.39
Shared MPF Same SP Bulk Migration charge Out of hours Sunday	Note 6	18/03/2009		Product Withdrawn

Modify, Cease, Amend, Cancel and Rejection Charges

For details of SMPF products and features refer to the MPF/SMPF Product Manual and End to End Process Manual available on the LLU web site.

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
SMPF Tie Pair Modification (3 working day lead time Re-termination)		01/03/2008	31/10/2009	42.07
SMPF Tie Pair Modification (3 working day lead time Re-termination)		01/11/2009		47.53
SMPF Tie Pair Modification (Next working day Re-termination)		08/01/2007	31/03/2010	52.79
SMPF Tie Pair Modification (Next working day Re-termination)		01/04/2010		55.20
SMPF Tie Pair Modification (Multiple Re-termination)		31/10/2008		35.88
SMPF Cease charge	Note 7	22/08/2007	31/10/2009	4.90
SMPF Cease charge	Note 7	01/11/2009	31/03/2010	5.04
SMPF Cease charge	Note 7	01/04/2010		5.22
SMPF MDF Remove Jumper Order Singleton Charge		08/09/2008	31/10/2009	22.90
SMPF MDF Remove Jumper Order Singleton Charge		01/11/2009	31/03/2010	25.88
SMPF MDF Remove Jumper Order Singleton Charge		01/04/2010		29.89
SMPF MDF Remove Jumper Order Bulk Charge		08/09/2008	31/10/2009	19.06
SMPF MDF Remove Jumper Order Bulk Charge		01/11/2009	31/03/2010	21.54
SMPF MDF Remove Jumper Order Bulk Charge		01/04/2010		24.88
SMPF Order rejected at initial validation	Note 8	31/05/2001	31/10/2009	1.00
SMPF Order rejected at initial validation	Note 8	01/11/2009	31/03/2010	1.13
SMPF Order rejected at initial validation	Note 8	01/04/2010		1.20
SMPF Order rejected at detailed evaluation		04/03/2002	31/10/2009	10.00
SMPF Order rejected at detailed evaluation		01/11/2009	31/03/2010	11.30
SMPF Order rejected at detailed evaluation		01/04/2010		13.05
SMPF Order returned for amendment		04/03/2002	31/10/2009	10.00
SMPF Order returned for amendment		01/11/2009	31/03/2010	11.30
SMPF Order returned for amendment		01/04/2010		13.05
Cancellation of SMPF orders for Provide, Simultaneous provide, Migration, Modification or Amend	Note 9	31/05/2001	31/10/2009	9.00
Cancellation of SMPF orders for Provide, Simultaneous provide, Migration, Modification or Amend	Note 9	01/11/2009	31/03/2010	10.17
Cancellation of SMPF orders for Provide, Simultaneous provide, Migration, Modification or Amend	Note 9	01/04/2010		11.74
Amend orders. Allowable change to SMPF Order	Notes 9 and 10	31/05/2001	31/10/2009	11.00
Amend orders. Allowable change to SMPF Order	Notes 9 and 10	01/11/2009	31/03/2010	12.43
Amend orders. Allowable change to SMPF Order	Notes 9 and 10	01/04/2010		14.35

Assurance Charges

For details of SMPF Assurance procedures please refer to the LLU Service Assurance Manual available on the LLU web site

Feature	Note	Operative Date	Until Date	Charge £Exc Vat
SMPF Standard line test	Notes 11 and 13	01/01/2005	31/10/2009	3.75
SMPF Standard line test	Notes 11 and 13	01/11/2009	31/03/2010	3.84
SMPF Standard line test	Notes 11 and 13	01/04/2010		4.43
Network RWT	Note 17	20/01/2009	31/10/2009	70.42
Network RWT	Note 17	01/11/2009	31/03/2010	72.18
Network RWT	Note 17	01/04/2010		81.60
SMPF Special Fault Investigation ( SFI )	Notes 12 and 13	31/05/2001		144.00
SMPF Flexi Cease Fault Investigation Charges		08/09/2008	31/03/2010	62.17
SMPF Flexi Cease Fault Investigation Charges		01/04/2010		71.81
SMPF loop resistance measurement	Notes 14 and 13	31/05/2001	31/03/2010	94.00
SMPF loop resistance measurement	Notes 14 and 13	01/04/2010		97.20
SMPF insertion loss measurement	Notes 14 and 13	31/05/2001	31/03/2010	94.00
SMPF insertion loss measurement	Notes 14 and 13	01/04/2010		97.20
SMPF Enhanced Care per annum		15/12/2003		37.54

Non Standard Line Terminations

Standard Connection Charges apply for all lines.

In addition the following additional Charges and Conditions apply:

Detailed can be found under Non Standard Line Terminations that can be found at :

http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

Feature	Operative Date
"Hot Sites" requiring Line Isolation Units	15/11/2006	For definition and additional pricing details see Line Protection for "Hot Sites" at the link detailed above.

Note:

2) For specific Singleton Migrations and Product Managed Migrations (Bulk and Mass) there is no Cease charge associated

3) For ISDN/Highway conversions to broadband Simultaneous Provide of SMPF cost applies and the cost of conversion from ISDN/HW to WLR is a separate WLR price list cost.

4) The Expedite charge is payable in addition to the SMPF connection charge. The charge is only raised if the revised Customer Committed Date is met.

5) This price applies when a CP orders multiple migrations of an existing customer base from SMPF (IPstream or Datastream) to SMPF where Project Managed Bulk Migrations are involved.

6) This price applies to Same CP Bulk Migrations from IPstream or Datastream to SMPF only where BT project management is involved. Volume restrictions will apply.

7) If Cease and Provide orders are used to transfer an end user instead of a migration order then the cease charge is applicable.

8) This Charge is only applicable to the EMP Platform

9) Cancel or Amend orders are only allowed up until the order point of no return (For definition of PONR refer to the MPF/SMPF End to End Process Manual available on the LLU web site).

10) Allowable changes for SMPF are; Amend orders for in-flight change to Tie Pair, Customer Required Date and Care Level Modification. Currently there is no charge for change of Tie Pair due to tie pair in use warnings.

11) This charge is only raised if the outcome of the standard line test is Right When Tested.

12) The SFI charge is raised if the CP and Openreach agree that further work is carried out to investigate a broadband service issue.

13) Once ordered, these test products cannot be cancelled without incurring the full charge.

14) These measurements are optional and the charges apply in addition to those for a standard line test.

15) Additional charges may be raised where non standard work is required:. For work done by Openreach engineers not included in standard prices see `Time Related Charges' in the Service Products section of the price list for details: .http://www.openreach.co.uk/orpg/pricing/serviceproducts.do

16) The SMPF Flexi Cease Fault Investigation Charge will be raised where a narrowband fault is investigated and proven to be on a CP's exchange based or Distance Located equipment and Left-In-Jumpers are in circuit on the MDF(s).

17) This charge is raised when an SMPF or MPF trouble report is cleared RWT in the Openreach network following an engineering visit to the exchange or out to line.