West Midlands

Repayments project office

Please note: 

If you're a highways authority, utilities company, developer or architect wanting to alter our network, contact the nearest Network Alterations Team to your proposed site.

If you're a member of the public and have a problem regarding a fault on your line, the quality of your installation, or a delay or change of appointment request for an engineer visit, please contact your service provider, not Openreach, as we won't be to help you without their authority. Contacting us directly will only delay resolving the issue as we'll have to refer you to them. For more information visit www.expect.openreach.co.uk.

STOKE
PP 3WW02,
Telecom House
Trinity Street
Hanley
Stoke On Trent ST1 5ND
FAX: 01332 577701
EMAIL: STOKE

KIDDERMINSTER
PP 241,
Telephone Exchange
Waterloo Street
Kidderminster
Worcestershire DY10 2ED
FAX: 01332 577700
EMAIL: KIDDERMINSTER

BIRMINGHAM
PP 2.35E,
Midland ATE
60 Station St
Birmingham  B5 4AL
EMAIL: BIRMINGHAM

COVENTRY
PP 303, Telecom Centre
Coventry
CV1 2JY
EMAIL: COVENTRY