Working together to safeguard our network - and your project
As a highways or utilities company, you can help Openreach to protect our network asset by contacting our National Notice Handling Centre (NNHC) before carrying out excavation or road works.
We also understand the need to be flexible, and will work closely with you to allow for change in our network where possible. In the event of emergency works, we will always do everything we can to meet your timescales.
Our Network Protection Team also offers an on-site service providing free professional advice and assistance, including locating and marking the position of our equipment within your proposed site, if possible and where necessary.
It's in your interest to involve Openreach in your work scheme right from the start. A simple site visit could save you a great deal of time, money and inconvenience. Leaving it until work has started may result in a serious delay to your programme, and costly damage to the network.
Find out more about Openreach and our work to maintain, protect and improve the UK's national telecommunications network.
If you're planning to carry out road works or site works that may affect our network, please follow the link below for more information.
Get information on carrying out works on public highways, including how to notify the NNHC and using our Dial Before you Dig and Maps by Email services.
These pages are intended to assist those who need help in identifying and describing plant which is the responsibility of Openreach.
On occasions Highway Authorities and or road authorities need to report Defective Apparatus on their Highways and Roads
Get information on the written agreements that Openreach needs to carry out work on privately-owned land.
Discover all the network access products available from Openreach, from fibre to copper to Ethernet.
