Whether you’re a communications provider, a local authority or an architect designing a new construction or conversion project, you’ll want to work with Openreach to get the most out of the UK’s local access network. Follow the links below to find out about specific information about connecting to our network and what you need to do to get in touch. We provide help and advice for:
You trade directly with Openreach and use the network to deliver telephone, internet, data and TV services to your customers.
Contact us if you'd like more information about moving or reporting something related to our network (cabinets, poles, wires, damage). However, if you have a fault with your phone or broadband, you wish to arrange an installation, or you've missed an appointment with our engineer, you must contact your service provider.
You represent a highway authority or utility company and need to inform us about something relating to our network.
You're constructing a number of new properties and want to understand more or make contact in relation to connecting your development to our network.
You're working on behalf of an construction company or landowner and need to tap into our telecommunications knowledge and expertise.
If you're working on the external wall of a property and want Openreach to move equipment follow the links below for more information.
You're the owner of a building or land and would like to tell us of a required change or want some guidance from us.
You're converting or building a property and need further information about our network and connection of service.
You're a local authority or development agency and need more information or want to notify us of a change relating to our network.
