Self-build and conversions

drop wires

Make the most of our resources and avoid expensive mistakes

When you're taking on your own development project, you've got a hundred and one things to think about. Mistakes cost money so you need to minimise them.

That's why you should to get in touch with us before you start any building work. We can tell you if your property is already on our network and, if not, advise you on how to get connected. We can map out the best route to take, guide you through the process and make sure you do the right things at the right times.

We'll make sure that you avoid damaging our existing network during your project - so you don't have to foot the bill for any repairs as per our maps by email service.

All through the project you'll have a dedicated Openreach local New Site representative to lean on. They'll liaise with you and help co-ordinate our activities.

There are different things to do depending on the size and nature of your project. Please call us before starting construction - and we'll discuss the best course of action with you.

Why Openreach?

Find out why Openreach is the UK network that can connect your property to the widest possible choice of communications providers for the best-available communications access.

Connecting your development

Having the right communications structure in place will play a major part in the success of your project. Find out how we can help you make the right decisions at the right time.

Altering our network

If you're planning to carry out site works that may affect our network or need to move parts of the Openreach network (e.g. poles, cabinets), follow the link below for more information.

Avoiding network damage

Get information on carrying out works on public highways, including our Maps by Email network location service.

Wayleaves

Get information on the written agreements that Openreach needs to carry out work on privately-owned land.

Network access options

From fibre to copper to Ethernet, Openreach provides all the options for network access.

Customer Network Solutions

Find out how our Openreach experts can provide bespoke project management services to solve a wide range of specialist network challenges.

Superfast fibre access

Find out how to join the superfast broadband revolution for a browsing experience unlike anything else before.

Reporting damage or vandalism

We want to know immediately if you think any part of our network (outside the boundary of your property) has been damaged or has the potential to be a danger to the public.