Network investigation process
Use our network investigation process if you have a problem with your bill or a line-tapping complaint about WLR3.
How it works
Start by filling in a network investigation request form. Once we get that we’ll:
You can find information about using this site, advice on services and help with your account on our help and support pages.
Are you interested in having a say in how the industry meets its customers’ needs? You can find out more about getting involved on our industry forum pages.
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