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Briefings

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GEN084/24

09-10-2024
Extension to Direct End Customer Contact: End Customer “Cancel” Responses - PoC (Proof of Concept)

GEN083/24

04-10-2024
CP action for Notification of Transfer decommissioning trial

NGA2023/24

03-10-2024
Withdrawal of Fibre Voice Access (FVA)

ETH021/24

30-09-2024
Clarification note added to OSA Cloud Connect section of the Optical Spectrum Access Price List

NGA2022/24

26-09-2024
Direct end customer contact – FTTP business end customer appointed provision

GEN082/24

24-09-2024
LLU Space and Power / Access Locate Exchange Access

GEN081/24

23-09-2024
Update on Exchange Exit Commercial Offer

ETH020/24

18-09-2024
Ethernet Cablelink Notification of Draft Contract changes to support launch of the Grouped Orders on EMP

WLR022/24

18-09-2024
Notice of scheduled outages of billing system for 18 October 2024

GEN080/24

18-09-2024
An update to the FTTP priority stop sell policy in relation to the bulk migration of WLR Solus lines to MPF

ETH019/24

12-09-2024
Price Changes to OSA Mobile Spoke Single 1GB Pricing

GEN079/24

11-09-2024
Transflex – CP ability to share documents via View My Job

GEN078/24

05-09-2024
Extension of NoT+ consumer protections

ETH017/24

04-09-2024
Ethernet Cablelink Grouped Orders trial update of grouped order definition and trial registration extension

ETH018/24

04-09-2024
Ethernet Cablelink update to Product Description for changes to the Engineering Rearrange Policy

ETH016/24

03-09-2024
Ethernet Cablelink Singleton Orders (with manual order validation) and new Higher Density Patch Panel offering via EMP are launched

NGA2021/24

02-09-2024
Next steps for the Proactive FTTP Upgrade journey

GEN076/24

02-09-2024
Invitation to the Quarterly All IP and Exchange Exit Industry Update (formerly known as Transitioning Copper Services to All IP working group)

GEN077/24

02-09-2024
Provisions for Telecare Customers

NGA2019/24

30-08-2024
Withdrawal of Fibre Voice Access (FVA)

GEN075/24

28-08-2024
GEA Ancillary Product Pricing Update

WLR021/24

27-08-2024
Notice of scheduled outages of billing system for 20 September 2024

GEN074/24

16-08-2024
New Statement of Requirements system

GEN073/24

15-08-2024
Update to building closure list

WLR020/24

14-08-2024
Notice of addition of chat channel on ISDN

GEN072/24

14-08-2024
3rd party powered street furniture

ETH015/24

05-08-2024
Ethernet Cablelink Singleton orders and new Higher Density Patch Panels launch on EMP

WLR019/24

05-08-2024
Notice of scheduled outages of billing system for 23 August 2024

WLR018/24

02-08-2024
Notice of scheduled outages of billing system for 03rd August 2024

PIA004/24

02-08-2024
Publication of updated Physical Infrastructure Access (PIA) Terms and Conditions

ETH014/24

01-08-2024
Ethernet Cablelink Migration to EMP Grouped Order Trial

NGA2018/24

01-08-2024
FTTP Uninhabitable order journey and Ruggedised ONT Pilot details

NGA2017/24

26-07-2024
FTTP Locate Update

WLR017/24

25-07-2024
Postponement of billing system outages scheduled for 26 July 2024

ETH013/24

23-07-2024
Ethernet Cablelink Billing Frequency Alignment

GEN071/24

23-07-2024
Exchange Exit: contract amendments and decommissioning timeline for Ballyclare and Kenton Road pilot exchanges

GEN069/24

19-07-2024
Notification of tranche 13, 39 FTTP priority exchanges, stop sell implementation 16 August 2024. Realignment of 15 notified exchanges.

GEN070/24

19-07-2024
Notification of product stop sells, Tranche 17 in 92 FTTP exchanges

NGA2016/24

18-07-2024
FTTP Tail: hyper-care trial – Change of URL

GEN068/24

18-07-2024
CP Portal and the Reseller Portal are moving to the cloud

GEN067/24

17-07-2024
Update on the Exchange Exit 2030 programme

GEN066/24

10-07-2024
Notification of WLR contract termination

WLR016/24

02-07-2024
Postponement of billing system outages scheduled for 12 July 2024

ETH012/24

01-07-2024
Reductions to EBD Cancellation Charges and EAD and EBD Early Termination Charges adjustment percentages

WLR014/24

01-07-2024
Notice of scheduled outages of billing system for 26 July 2024

WLR015/24

01-07-2024
Notice of scheduled outages of billing system for Q3 2024/25

GEN064/24

01-07-2024
Update following Space and Power June 2024 IWG

GEN062/24

01-07-2024
Changes to 4 MDF IDs within the LAD File 07 February 2024 EE LA offer final file. No changes have been made to the postcode mapping of any Exchange 1141 codes.

GEN063/24

01-07-2024
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN061/24

26-06-2024
Openreach Annual Review 2024

ETH011/24

25-06-2024
Excess Construction Charge (ECC) Fixed Fee Update

GEN060/24

21-06-2024
Bulk Modification price changes

WLR013/24

19-06-2024
Notice of scheduled outages of billing system for July 2024

GEN057/24

14-06-2024
CP action for One Touch Switch trials

GEN059/24

14-06-2024
Direct End Customer Contact – Tactical visit injection on FTTP non-visited order journeys

GEN058/24

14-06-2024
Direct End Customer Contact – Welcome to Service

NGA2014/24

13-06-2024
FTTP end customer voucher scheme trial

GEN056/24

13-06-2024
Openreach changes in support of One Touch Switch go-live

NGA2012/24

03-06-2024
Adjustment to Equinox ‘Legacy Regrades’ amendment – clarification

GEN055/24

03-06-2024
CP Portal and Reseller Portal are moving to the cloud

GEN054/24

31-05-2024
LLU and Access Locate Power Price Update

GEN053/24

31-05-2024
Updated: Openreach industry consultation response - March 2024: How we propose to exit the 103 priority exchanges by 2030

WLR012/24

30-05-2024
Notice of scheduled outage of billing system for 21 June 2024

WLR011/24

30-05-2024
Postponement of billing system outages scheduled for 7 June 2024

GEN052/24

29-05-2024
Completing provisions where telecare is present

GEN051/24

24-05-2024
Exchange industry working groups

GEN050/24

24-05-2024
This briefing has been withdrawn. For further information please see briefing GEN053/24.

ETH010/24

21-05-2024
Resilience Option 2 - delivery process

GEN049/24

17-05-2024
Transflex - Openreach ability to share documents via View My Job

GEN048/24

16-05-2024
Openreach’s response to BT Group’s revised timetable for PSTN switch-off

GEN047/24

15-05-2024
Change of registered address for Openreach Limited

GEN046/24

14-05-2024
Request for identification of WLR and MPF lines supporting telecare devices in the Exchange Exit pilots Ballyclare and Kenton Road

PIA003/24

13-05-2024
PIA Underground Proof of Concept announcement

GEN045/24

10-05-2024
Exchange Exit industry working groups change to schedule

WLR010/24

09-05-2024
Notice of scheduled outages of billing system for June 2024

PIA002/24

08-05-2024
PIA Drop Wire Replacement Trial Extension Announcement

GEN044/24

08-05-2024
FTTP and FTTC Service ID format change

ETH009/24

07-05-2024
Ethernet Cablelink Migration to EMP Singleton Order Trial Extension

GEN042/24

03-05-2024
Notification of tranche 12, 115 FTTP priority exchanges, stop sell implementation 4 June 2024 Realignment of 43 notified exchanges

GEN043/24

03-05-2024
Notification of product stop sells, Tranche 16 in 88 FTTP exchanges

ETH008/24

30-04-2024
Connection Special Offer for ISDN30 and EFM-linked MPF (EFM) Migrations to EAD 1Gb LA

NGA2010/24

29-04-2024
Adjustment to Equinox ‘Legacy Regrades’ amendment

WLR009/24

23-04-2024
Notice of scheduled outages of billing system for May 2024

WLR008/24

18-04-2024
Choose to Refuse platform replacement

GEN041/24

16-04-2024
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH007/24

16-04-2024
Ethernet Cablelink Closure of Open Cease Orders

NGA2009/24

11-04-2024
FTTP Hybrid Proof of Concept extension

WLR007/24

09-04-2024
Notice of scheduled outages of billing system for Q2 2024/25

GEN040/24

05-04-2024
Clarification of exchange mapping within the “update to the copy of the February 2024 LAD file” which captures the revised postcode mappings for the 99 to be exited exchanges notified within GEN024/24

GEN039/24

02-04-2024
Revision of the ERoC (Emergency Restoration of Copper) Process

GEN038/24

02-04-2024
Invitation to the Exchange Exit Industry Working Group Kick-off

GEN037/24

02-04-2024
Furthering for telecare on SOTAP

NGA2008/24

28-03-2024
2.5G ONT Seeding Trial – revised notice period

NGA2006/24

28-03-2024
Shallow Build Trial extension

NGA2007/24

28-03-2024
Multiport ONT for FTTP launch

GEN035/24

28-03-2024
Update to the copy of the February 2024 LAD file that captures the revised postcode mappings for the 99 to be exited exchanges notified within GEN024/24

ETH005/24

28-03-2024
OSA Mobile Pricing Corrections

GEN034/24

28-03-2024
Planned changes to the Openreach Local Access Dataset

GEN036/24

28-03-2024
Update to Building Closure List

GEN033/24

28-03-2024
Openreach industry consultation response March 2024 to How we propose to exit the 103 priority exchanges by 2030.

NGA2005/24

27-03-2024
Extension to Special Offer for FTTP Proactive Same CP Upgrades

DF001/24

26-03-2024
Amendment to Note 12 – Dark Fibre Price List Monthly Roundings

GEN032/24

26-03-2024
Number Portability Geographic Pricing Changes

GEN029/24

25-03-2024
Publication of a copy of the February 2024 LAD file that captures the revised postcode mappings for the 99 to be exited exchanges notified within GEN024/24

GEN031/24

25-03-2024
Northern Ireland Remote Layer 2 Switch GEA Cablelink and CVLAN special offer extension

GEN030/24

25-03-2024
Short Duration Lines price changes

NGA2004/24

22-03-2024
Direct End Customer Contact: End Customer “Cancel” Responses – PoC (Proof of Concept)

GEN028/24

22-03-2024
Openreach intention to Pilot SOTAP for Analogue product from 1st May 2024

WLR006/24

21-03-2024
Notice of essential maintenance outage of billing system for April 2024

WLR005/24

21-03-2024
Postponement of billing system outages scheduled for 22 March 2024

NGA002/24

21-03-2024
Connect the Unconnected Special Offer Extension

GEN027/24

21-03-2024
ECC and PIA ancillary items price changes

GEN026/24

19-03-2024
This briefing provides an update on the impacts of the PSTN charter on the three Exchange Exit pilot exchanges – Deddington, Kenton Road and Ballyclare

GEN025/24

18-03-2024
Transflex – CP ability to share documents via View My Job

ETH004/24

07-03-2024
OSA Mobile: pricing and pilot launch notification

GEN023/24

05-03-2024
CP access to Openreach failed reappointing books now available for FTTP in addition to FTTC, MPF and SOGEA

GEN024/24

05-03-2024
Pricing for new orders in 99 exiting exchange areas

NGA001/24

01-03-2024
Extension to Special Offer on Bandwidth Modifies for GEA-FTTC and SOGEA lines upgrading to an 80/20Mb speed.

WLR004/24

29-02-2024
Notice of essential maintenance outage of billing system for 8 March 2024

LLU005/24

28-02-2024
Sub Loop Unbundling (SLU) price changes

ETH003/24

29-02-2024
Ethernet Cablelink Notification of Draft Contract changes to support launch of the Migration to EMP

GEN021/24

27-02-2024
CP Portal update: Customer IT Zone page – Migration to the Dashboard

GEN022/24

27-02-2024
Direct End Customer Contact – Non-FTTP Provision move to strategic

WLR003/24

26-02-2024
WLR and ISDN ancillary charges

GEN020/24

26-02-2024
CP Payment date for March 2024 invoices

GEN019/24

22-02-2024
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

WLR002/24

22-02-2024
Notice of essential maintenance outage of billing system for March 2024

GEN018/24

16-02-2024
End customer calendar reappointing portal launch

GEN017/24

16-02-2024
Publication of the Salisbury and Mildenhall All IP trials Post Implementation Review (PIR) on the CP Portal

NGA2002/24

12-02-2024
Update: Introduction of email as additional contact channel for FTTP provision postponed

NGA2003/24

12-02-2024
Launch of new FTTP speed tiers

ETH002/24

05-02-2024
Change to the EAD product description

GEN016/24

02-02-2024
An update on the impact of the PSTN charter on the Deddington Exchange Exit pilot

GEN014/24

01-02-2024
Delay in direct debit collections

GEN015/24

01-02-2024
Extending the WLR UK Stop Sell exemption beyond 28 March 2024

ETH001/24

31-01-2024
Amendment to Note 12 – Ethernet Price List

NGA2001/24

30-01-2024
Direct End Customer Contact – Introduction of email on FTTP provision

GEN013/24

29-01-2024
10Gb GEA Cablelink Special Offer

GEN012/24

26-01-2024
FTTP order rejections on historic addresses

GEN011/24

22-01-2024
Amendment to notification of Tranche 15, 46 FTTP priority exchanges, stop sell implementation 17 February 2025.

GEN010/24

19-01-2024
Further support for CPs during partial acquisition scenarios when FTTP Priority Exchange Stop Sell rules apply

GEN009/24

18-01-2024
Update to industry on Openreach actions in relation to the charter entered into by telecoms providers in December 2023 to protect vulnerable end customers, in particular those with telecare devices.

GEN007/24

17-01-2024
Notification of product stop sells, Tranche 15 in 46 FTTP exchanges

GEN008/24

17-01-2024
Notification of tranche 11, 56 FTTP priority exchanges, stop sell implementation 16 February 2024. Realignment of 8 notified exchanges.

GEN006/24

15-01-2024
Withdrawal of eAOMP service

GEN005/24

08-01-2024
NGA Bulk Planned Engineering Work (PEW) Notifications

GEN004/24

04-01-2024
Furthering for telecare

GEN003/24

03-01-2024
CP access to Openreach failed reappointing books

GEN002/24

03-01-2024
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN001/24

02-01-2024
Customer Service Plans update

WLR001/24

02-01-2024
Notice of essential maintenance outage of billing system for 26 January 2024

GEN093/23

28-12-2023
Exchange exit: Openreach industry consultation response December 2023

PIA009/23

28-12-2023
PIA Migration from iBUY to SAP Ariba

GEN094/23

22-12-2023
Service Maintenance Levels and Bulk Modification price changes

GEN089/23

21-12-2023
Novations and Transfer of Service price changes

GEN092/23

21-12-2023
Furthering for telecare

GEN091/23

21-12-2023
Change to the Internal Shift Expedite (per appointment) price

GEN090/23

21-12-2023
Version withdrawal of XML services as part of EMP Release R5500

NGA2028/23

21-12-2023
FTTP CP Missed Appointments: CP Re-appointing POC

GEN088/23

20-12-2023
Delay to Openreach changes in support of One Touch Switch

NGA007/23

20-12-2023
FTTP Tail: hyper-care trial (updated criteria)

ETH040/23

19-12-2023
Amendment to ACCN OR905 and ACCN OR906

GEN087/23

18-12-2023
ECC price changes from April 2024

ETH036/23

18-12-2023
Cablelink and Accommodation Services price changes from April 2024

ETH037/23

18-12-2023
Ethernet products price changes for April 2024

ETH038/23

18-12-2023
OSA and OSEA price changes and product withdrawals from April 2024

ETH039/23

18-12-2023
EAD 1Gb and EAD 10Gb Special Offers: 1 April 2024 – 31 March 2025

DF003/23

18-12-2023
Dark Fibre price changes 2024-25

GEN086/23

15-12-2023
Room Licence Fees price changes for April 2024

NGA2026/23

15-12-2023
FTTP Permission to Work Trial

WLR019/23

15-12-2023
Notice of scheduled outages of billing system for Q1 2024/25

GEN085/23

12-12-2023
Openreach Webservice/XML Gateway’s New Enterprise Cloud Sites Traffic Introduction

GEN080/23

11-12-2023
TRC price changes for April 2024

GEN081/23

11-12-2023
Waiver of connection charge for WLR solus same CP migrations to MPF, SOTAP and SOGEA for 3 months only

GEN078/23

11-12-2023
WLR Wholesale Calling and Network Features price changes for April 2024

GEN079/23

11-12-2023
GEA-FTTP (including FVA and FOD) Price changes for April 2024

GEN083/23

11-12-2023
LLU and Access Locate Power Price Update 2024/25

GEN084/23

11-12-2023
Room Licence Fees price changes for April 2024

GEN082/23

11-12-2023
GEA Cablelink Price Changes for April 2024

LLU004/23

11-12-2023
LLU Plan and Build Price Changes for April 2024

LLU003/23

11-12-2023
LLU MPF Price Changes for April 2024

LLU002/23

11-12-2023
LLU SMPF Price Changes for April 2024

NGA005/23

11-12-2023
GEA-FTTC Price Changes for April 2024

NGA006/23

11-12-2023
SOGEA Price Changes for April 2024

SOTAP003/23

11-12-2023
SOTAP Price Changes for April 2024

WLR018/23

11-12-2023
ISDN Price Changes for April 2024

WLR017/23

11-12-2023
WLR Price changes for April 2024

ETH035/23

08-12-2023
Ethernet Cablelink support for lower diameter external cables

WLR016/23

06-12-2023
Notice of essential maintenance outage of billing system for January 2024

DF002/23

05-12-2023
Dark Fibre product description version 3_1 draft

NGA2025/23

05-12-2023
Launch of FTTP Advanced on 2 January 2024

GEN077/23

01-12-2023
FTTP, SOGEA and SOGfast Provision and Repair jobs with Digital Voice / VOIP

GEN076/23

30-11-2023
Openreach changes in support of One Touch Switch go-live

GEN074/23

30-11-2023
Prove IP Voice 2024 Pricing

GEN075/23

30-11-2023
Flexible Appointments and More Focussed Appointments price changes

GEN073/23

29-11-2023
Launch of Named Engineer for FTTP and SOGEA

PIA007/23

27-11-2023
Industry Briefing for Managing Asbestos in the Openreach Network

PIA006/23

22-11-2023
PIA Ancillary Items Price Reductions

GEN072/23

14-11-2023
Introducing Full Fibre Infrastructure Build (FFIB) to the Connectorised Block Termination (CBT) only (and not to the Optical Network Termination (ONT)) and FFIB to Multi Dwelling Unit (MDU) delivery variants plus the introduction of FFIB Abortive Visit Charges (AVCs), FFIB revisit charges (when FTTP Advanced Install is launched), and re-appointment charge(s) and a cap on the timescales for claiming a FFIB first service connection rebate.

WLR015/23

09-11-2023
Notice of essential maintenance outage of billing system for December 2023

GEN070/23

07-11-2023
Update to Building Closure List

GEN071/23

07-11-2023
Update on Exchange Exit 2030 consultation and status update on the five Exchange Exit pilot exchanges

PIA005/23

03-11-2023
Publication of the updated Physical Infrastructure Access (PIA) Terms and Conditions

ETH033/23

02-11-2023
Changes to the OSA Filter Connect FSP3000 price list

ETH034/23

02-11-2023
Withdrawal of OSA XG210 and FSP3000 cards and components from new supply

ETH032/23

01-11-2023
Ethernet Cablelink Migration to EMP Singleton Order Trial Registration Extension

GEN069/23

01-11-2023
Postponement of CP Portal and Reseller Portal Cloud Migration

GEN068/23

30-10-2023
NGA Bulk Planned Engineering Work (PEW) Notifications

ETH031/23

26-10-2023
Launch of new product options for OSEA 6500 Filter Connect and OSEA FC Lite

GEN066/23

24-10-2023
Invitation to the Transitioning Copper Services to All IP Working Group (formerly known as WLR industry consultation working group)

GEN067/23

24-10-2023
FTTP Direct End Customer Contact – FTTP subsequent provide with engineering visit

ETH030/23

23-10-2023
Ethernet Cablelink New Patch Panel Offering pricing

NGA2023/23

20-10-2023
FTTP Tail: hyper-care trial

WLR014/23

18-10-2023
Notice of essential maintenance outage of billing system for November 2023

GEN065/23

17-10-2023
Openreach Webservice/XML Gateways New Enterprise Cloud Sites Introduction

WLR013/23

13-10-2023
Notice of essential maintenance outage of billing system for 21st October 2023

GEN064/23

12-10-2023
Notification of product stop sells, Tranche 14 in 28 FTTP exchanges

GEN063/23

12-10-2023
Notification of tranche 10, 37 FTTP priority exchanges, stop sell implementation 9 November 2023 Realignment of 11 notified exchanges

GEN061/23

02-10-2023
LLU and Access Locate Power Price Update

GEN062/23

02-10-2023
Openreach Project Services price changes

ETH028/23

02-10-2023
Cablelink and Dark Fibre External Termination Price Changes

ETH029/23

02-10-2023
Ethernet Cablelink Migration to EMP Singleton Order Trial

ETH027/23

28-09-2023
OSA Mobile Technical Field Trial

GEN060/23

27-09-2023
Distributing end customer survey invitations by Direct End Customer Contact

GEN059/23

27-09-2023
Portal and Reseller Portal are moving to the cloud

WLR012/23

27-09-2023
Notice of scheduled outages of billing system for Q4 2023/24

DF001/23

19-09-2023
Update to Dark Fibre X External Termination Service (DFX External Termination)

ETH026/23

14-09-2023
Optical Spectrum Services – Simplified cease process – OSA/OSEA

GEN058/23

12-09-2023
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast

GEN057/23

11-09-2023
Update on the end of Salisbury and Mildenhall trials and remaining assets

WLR011/23

11-09-2023
Notice of essential maintenance outage of billing system for October 2023

GEN056/23

05-09-2023
Notification of implementation of WLR UK Stop Sell

GEN055/23

04-09-2023
EiVA now fully deployed on HUD

GEN054/23

30-08-2023
Direct End Customer Contact – Appointed Repair move to strategic platform and reminder about View My Engineer charges

GEN053/23

29-08-2023
Supporting CPs during partial acquisition scenarios when WLR UK Stop Sell or FTTP Priority Exchange Stop Sell rules apply

NGA004/23

29-08-2023
Connect the Unconnected Special Offer Extension

NGA2021/23

24-08-2023
Shallow Build Trial extension

WLR010/23

24-08-2023
Notice of essential maintenance outage of billing system for 22 September 2023

GEN052/23

22-08-2023
NGA Bulk Planned Engineering Work (PEW) Notifications

GEN051/23

18-08-2023
Emergency Welfare escalation path update and withdrawal of the pro-forma from

GEN050/23

17-08-2023
Waiver of charge for FTTC+WLR to SOGEA migrations for 6 months for same CP migrations

GEN049/23

16-08-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN047/23

16-08-2023
Raising Network Relocation Orders

GEN048/23

16-08-2023
GEA Ancillary Product Pricing Update

NGA2020/23

16-08-2023
Expanding CP Engineer for Overhead Installs Trial Notification

ETH025/23

14-08-2023
OSEA 6500 and OSEA 6500 Filter Connect software upgrades

WLR009/23

09-08-2023
Notice of essential maintenance outage of billing system for September 2023

GEN046/23

08-08-2023
Reminder of WLR UK Stop sell 5 September 2023

GEN045/23

07-08-2023
Special Offer on Bandwidth Modifies for GEA-FTTC and SOGEA lines upgrading to an 80/20Mb speed

PIA003/23

01-08-2023
PIA Drop Wire Replacement Trial Announcement

GEN043/23

31-07-2023
Closure of the Openreach ORPMMIS legacy interface

GEN044/23

31-07-2023
Enhancement to Restoration of Service process

NGA2019/23

31-07-2023
Rack Mounted Universal Fibre Solution for Multiple Occupancy Units Trial

NGA2018/23

31-07-2023
Special Offer for FTTP Proactive Same CP Upgrades

ETH024/23

28-07-2023
Enhancements to the FND Service Desk customer survey tool

ETH023/23

21-07-2023
FND Service Desk: Customer Thermometer feedback tool - now available via View My Job

GEN042/23

17-07-2023
ECC and PIA ancillary items price changes

GEN040/23

13-07-2023
Notification of tranche 9, 41 FTTP priority exchanges, stop sell implementation 08 August 2023. Realignment of 35 notified exchanges from tranche 9

GEN039/23

13-07-2023
Notification of Tranche 13, 18 FTTP priority exchanges, stop sell implementation 16 August 2024

NGA2016/23

12-07-2023
Direct End Customer Contact – FTTP Appointed Provision Relaunch

WLR007/23

12-07-2023
WLR007/23 Notice of essential maintenance outage of billing system for August 2023

GEN038/23

10-07-2023
Complex Fault to Fibre Trial Extension

NGA003/23

30-06-2023
Prove IP Voice Special Offer Extension

GEN037/23

28-06-2023
Direct End Customer Contact – View My Engineer

GEN036/23

26-06-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH022/23

22-06-2023
Excess Construction Charge (ECC) Fixed Fee Update

GEN035/23

21-06-2023
Openreach Industry consultation - How we propose to exit the 103 priority exchanges by 2030

WLR006/23

20-06-2023
Notice of scheduled outages of billing system for Q3 2023/24

ETH021/23

19-06-2023
Launch of OSA 100G Single and OSA 100G Mux Single

NGA2014/23

19-06-2023
FTTP Advanced Pilot Extension

GEN034/23

15-06-2023
Direct End Customer Contact – View My Engineer

NGA2013/23

15-06-2023
Direct End Customer Contact – Appointed Repair FTTP3 LTOK Troubleshooting and Remote Closure

GEN033/23

02-06-2023
Launch of SOGEA and SOGfast Advanced managed install

DATA001/23

01-06-2023
Openreach fibre availability at Equinix MA5

DATA002/23

01-06-2023
Openreach fibre availability at Telehouse South London

DATA003/23

01-06-2023
Openreach fibre availability at Digital Realty Cloud House

NGA2012/23

01-06-2023
2.5Gb ONT trial (installation for specified FTTP bandwidths)

GEN032/23

31-05-2023
Notification of Tranche 12, 119 FTTP priority exchanges, stop sell implementation 4 June 2024

NGA2011/23

31-05-2023
Shallow Build Trial extension

WLR005/23

30-05-2023
Notice of essential maintenance outage of billing system on 9 June 2023

GEN031/23

25-05-2023
Removal of Formwize for Level 1 provision and repair CP Escalations

ETH020/23

24-05-2023
OSEA Cisco: removal of remaining product references

WLR004/23

23-05-2023
WLR and ISDN ancillary charges review

GEN030/23

17-05-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

WLR003/23

17-05-2023
Notice of essential maintenance outage of billing system for June 2023

GEN029/23

10-05-2023
CPs to use Sabor, our replacement for OR Siebel

NGA2009/23

10-05-2023
FTTP on Demand non-binding estimate and complex survey

NGA2008/23

05-05-2023
GEA-FTTP Equinox Waiver for Small CPs

ETH019/23

04-05-2023
Ethernet Cablelink Notification of Draft Contract, Product Description and SIN1001 publication

GEN028/23

25-04-2023
ISDN30 contact route for Job Control

NGA2007/23

25-04-2023
FTTP post-PONR cancellation charges policy update

GEN027/23

24-04-2023
Notification of tranche 8, 46 FTTP priority exchanges, stop sell implementation 9 May 2023. Realignment of 44 notified exchanges.

GEN026/23

19-04-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN025/23

18-04-2023
This briefing is to update CPs on the planned service degradation measures in the trial areas of Salisbury and Mildenhall

ETH017/23

12-04-2023
Launch of OSA Cloud Connect

GEN024/23

11-04-2023
Issue with minimum lead times on migrations to SOGEA

NGA2006/23

11-04-2023
Sales query collaboration - proof of concept

GEN023/23

05-04-2023
Issue with Minimum Lead Times on migrations to SOGEA

ETH016/23

05-04-2023
Trial of installation & commissioning of EAD using CP provided temporary power

ETH015/23

31-03-2023
High Bandwidth Trouble to Resolve (T2R) Service Level Guarantees (SLGs) Contract Amendment Briefing

GEN022/23

29-03-2023
Novations and Transfer of Service price changes

GEN021/23

29-03-2023
LLU and Access Locate power price

ETH014/23

29-03-2023
Price changes to Street Access, Broadcast Access and EAD Rugged 1Gb from July 2023

WLR002/23

28-03-2023
Notice of essential maintenance outages of billing system for April 2023

GEN020/23

27-03-2023
Delay to publication of priority 103 exchange exit consultation

NGA002/23

27-03-2023
Connect the Unconnected Special Offer Extension

ETH013/23

27-03-2023
This briefing is to notify all CPs about Openreach’s intention to terminate Ethernet Services orders where a wayleave has reached deadlock and cannot be resolved in line with its existing rights under the Connectivity Services Contract.

GEN019/23

22-03-2023
Number Portability Geographic pricing changes

GEN018/23

22-03-2023
Engineering and Services Solutions price changes

LLU001/23

22-03-2023
Sub Loop Unbundling pricing changes

PIA002/23

20-03-2023
New services and functionality on the PIA product

GEN017/23

17-03-2023
Managing FTTP orders within FTTP Priority Exchange areas where ECCs apply

NGA2005/23

17-03-2023
Postponed launch of Equinox 2

ETH012/23

15-03-2023
EAD 1000 new customer interface modify options

NGA2004/23

10-03-2023
FTTP Direct End Customer Contact – FTTP Non-Visited Orders

WLR001/23

09-03-2023
Notice of scheduled outages of billing system for Q2 2023/24

ETH011/23

08-03-2023
Ethernet Cablelink Notification of Draft Contract, Product Description & SIN1001 publication

GEN016/23

01-03-2023
Northern Ireland Remote Layer 2 Switch GEA Cablelink and CVLAN special offer extension

NGA2003/23

01-03-2023
FTTP Advanced Pilot Extension

ETH009/23

01-03-2023
Stop-sell of four OSA FSP3000 and OSA FSP3000 Filter Connect wavelength cards from 1 June 2023

NGA2002/23

28-02-2023
1Gbit/s+ Pilot Extension

ETH007/23

28-02-2023
Ethernet Backhaul Direct: Updated Dataset 8

ETH008/23

28-02-2023
OSA Price Changes – Update

GEN015/23

27-02-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN014/23

23-02-2023
Short Duration Lines price changes

GEN013/23

22-02-2023
Repair Service Maintenance Levels and associated price changes

GEN012/23

21-02-2023
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast

GEN011/23

20-02-2023
Notice of Credit Vet Policy Document v5 (Published)

GEN010/23

20-02-2023
Enhanced process for SOGEA New Line Provide orders (New Line Provide wrong order type)

ETH005/23

03-02-2023
Ethernet Cablelink Support for extended Cable Drop Delay clock for orders impacted by SOR8679

ETH004/23

01-02-2023
Extension of the deadline for ceasing EAD Enable and Street Access 1Gb (Outside Broadcast) for 6 Months

ETH003/23

31-01-2023
OSEA Repair journey update

GEN009/23

27-01-2023
Planned service degradation measures in the trial areas of Salisbury and Mildenhall

ETH002/23

26-01-2023
OSA and OSEA price changes and product launches

GEN008/23

25-01-2023
Design framework change to the CP Portal

GEN007/23

23-01-2023
Eco Repair for Ethernet Cablelink moving to Sabor

PIA001/23

23-01-2023
New services and functionality on the PIA product

GEN005/23

19-01-2023
Notification of tranche 7, 46 FTTP priority exchanges, stop sell implementation 08 February 2023. Realignment of 40 notified exchanges

GEN006/23

19-01-2023
Notification of product stop sells, tranche 11 in 51 FTTP exchanges

GEN004/23

16-01-2023
Designated Vendor Direction (DVD) against Huawei Technologies

GEN003/23

13-01-2023
Updated guide on how to log and check a complaint

GEN002/23

06-01-2023
Version withdrawal of XML services as part of EMP Release R5200

NGA001/23

04-01-2023
Northern Ireland Gas Breaks Trial

ETH001/23

04-01-2023
Ethernet Backhaul Direct (EBD) 1G stop-sell reminder

GEN097/22

28-12-2022
Complex Fault to Fibre Trial

DF009/22

22-12-2022
Dark Fibre price changes 2023-24 - Adjustment

NGA2021/22

21-12-2022
GEA-FTTP Fibre Voice Access (FVA) price change for April 2023

GEN095/22

20-12-2022
ECC price changes from April 2023

GEN096/22

20-12-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN094/22

20-12-2022
Cablelink and Accommodation Services price changes from April 2023

ETH054/22

20-12-2022
Ethernet products and Main-link price changes for April 2023

ETH053/22

20-12-2022
Renewal and launch of EAD 1Gb and EAD 10Gb Special Offers from 1 April 2023

GEN093/22

16-12-2022
Delay in processing Service Level Guarantees

GEN092/22

14-12-2022
TRC price changes for April 2023

GEN091/22

14-12-2022
GEA Cablelink price changes for April 2023

LLU018/22

14-12-2022
LLU Plan and Build price changes for April 2023

LLU016/22

14-12-2022
MPF price changes for April 2023

LLU017/22

14-12-2022
LLU SMPF price changes for April 2023

NGA010/22

14-12-2022
SOGEA price changes for April 2023

NGA009/22

14-12-2022
GEA-FTTC price changes for April 2023

NGA2020/22

14-12-2022
CP Engineer Pilot Notification

NGA2019/22

14-12-2022
Application of indexation to GEA-FTTP Equinox pricing for 2023/24, Equinox waiver relating to requirement for CPs to use specified order journeys in certain circumstances, and other GEA-FTTP price changes from 1 April 2023.

WLR021/22

14-12-2022
WLR Wholesale Calling and Network Features price changes for April 2023

WLR018/22

14-12-2022
WLR price changes for April 2023

WLR019/22

14-12-2022
Notice of scheduled outages of billing system for Q1 2023/24

WLR020/22

14-12-2022
ISDN price changes for April 2023

GEN090/22

13-12-2022
Exchange Exit - Refreshed publication of the Exchange exit list by 2030

GEN089/22

13-12-2022
Notification of the update of the Exchange Closure List

GEN088/22

12-12-2022
Full adoption of Sabor and closure of Eco X

GEN087/22

08-12-2022
Openreach copper escalations - actions to prioritise end customers without working service

GEN086/22

06-12-2022
Contract termination notifications in the Deddington Exchange Exit Pilot area

DF008/22

06-12-2022
Dark Fibre price changes 2023-24

GEN085/22

05-12-2022
Complaint webform de-activation

GEN084/22

02-12-2022
Licence Fees for LLU and Access Locate 2023/24

WLR017/22

02-12-2022
Notice of essential maintenance outage of billing system for January 2023

GEN082/22

01-12-2022
Mobile Infill Infrastructure Stop Sell

GEN083/22

01-12-2022
Openreach is urging broadband users to get winter ready

NGA008/22

30-11-2022
Prove IP Voice Special Offer

NGA2017/22

30-11-2022
FTTP Advanced Pilot Extension

NGA2015/22

29-11-2022
Briefing on Openreach handling of Step 1 contact and escalations

GEN081/22

28-11-2022
LLU and Access Locate 2022/23 and 2023/24 power prices

ETH052/22

28-11-2022
Ethernet Cablelink Completion of Sabor Adoption and closure of legacy system access

PIA016/22

25-11-2022
Industry Briefing for Temporary Coiling of Overhead Cable and Equipment - Policy

ETH051/22

21-11-2022
EAD 1000 modify of access media types

ETH050/22

21-11-2022
Ethernet Cablelink new Fault Management portal is now live

PIA015/22

21-11-2022
New services and functionality on the PIA product

ETH049/22

16-11-2022
Ethernet Cablelink - Notification of closure of support for Eco-X and Customer Requirement Form

NGA2014/22

15-11-2022
Saturday Appointing for FTTP

GEN080/22

10-11-2022
Update on our communication plans for CPs and their customers in the WLR withdrawal trial sites (Salisbury and Mildenhall)

GEN079/22

10-11-2022
Invitation to take part in the development of APIs for HUD

WLR016/22

09-11-2022
Amendment notice of essential maintenance outage of billing system for November 2022

NGA2013/22

07-11-2022
10Gb Cablelink Special Offer: Buy Three Get One Free

NGA2012/22

01-11-2022
1Gbit/s+ Pilot Pricing Launch

GEN078/22

27-10-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH048/22

27-10-2022
Ethernet Cablelink exchange based order forecasting template

WLR015/22

25-10-2022
Notice of essential maintenance outage of billing system for November 2022

GEN077/22

24-10-2022
GEA Ancillaries price change

ETH047/22

24-10-2022
OSEA 2.7G MOTR wavelength product withdrawal from new supply

ETH046/22

19-10-2022
Installation and commissioning of Ethernet Access Direct (EAD) using temporary power

GEN076/22

17-10-2022
ISDN products are being migrated to Sabor

ETH045/22

17-10-2022
EAD Sensitive launch of service modify

ETH044/22

17-10-2022
Ethernet Cablelink Launch on COF401 Internal Cable

ETH043/22

14-10-2022
Ethernet Cablelink publication of Cease User Guide & update to the Orchestration Matrix

GEN075/22

13-10-2022
SOTAP lines for temporary use

GEN073/22

12-10-2022
Notification of product stop sells, tranche 10 in 32 FTTP exchanges

GEN074/22

12-10-2022
Notification of tranche 6, 51 FTTP priority exchanges, stop sell implementation 1 November 2022. A realignment of 32 notified exchanges

ETH042/22

05-10-2022
Exchange exit pilot migration rebate policy

WLR014/22

04-10-2022
Postponement of billing system outages scheduled for October 2022

GEN071/22

03-10-2022
Multiple Ebilling Users

GEN070/22

03-10-2022
Restoration of Service (Line taken over in error)

ETH041/22

03-10-2022
EAD 10Mb and EAD 100Mb Price Changes

WLR013/22

03-10-2022
Postponement of billing system outages scheduled for October 2022

LLU015/22

30-09-2022
LLU MPF Price Change

GEN069/22

29-09-2022
Openreach changes in support of One Touch Switch

GEN068/22

28-09-2022
WLR UK stop sell date and notice to stop new service establishment on WLR

NGA007/22

28-09-2022
Connect the Unconnected Special Offer Extension

ETH040/22

28-09-2022
New Supply Options for EAD Rugged 1Gb

GEN067/22

27-09-2022
Introduction of a new enterprise cloud site in ebXML/B2B Gateway

LLU014/22

23-09-2022
LLU and Access Locate DC Power Options Price Changes

NGA2011/22

23-09-2022
FTTP New Sites pre-order process update

GEN066/22

20-09-2022
Direct End Customer Contact – Openreach Missed Provision

PIA013/22

20-09-2022
Changes to the Generic Bill Back Up Guide (GBBU) for PIA

PIA014/22

20-09-2022
New Services and Functionality on the PIA Product

GEN065/22

16-09-2022
Commercial actions for 19 September 2022 bank holiday

GEN064/22

15-09-2022
WLR Withdrawal in Salisbury and Mildenhall migration update – Reforecasts

WLR012/22

13-09-2022
Notice of scheduled outages of billing system for Q4 2022/23

GEN063/22

08-09-2022
Notice of Credit Vet Policy Document v4

WLR011/22

07-09-2022
Notice of essential maintenance outage of billing system for September 2022

GEN062/22

05-09-2022
Notice of Direct Debit Issue

DF007/22

05-09-2022
Dark Fibre updated customer service plan

WLR010/22

02-09-2022
Notice of essential maintenance outage of billing system for September 2022

GEN061/22

01-09-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

PIA012/22

31-08-2022
Change to Engineering Principles CP08 on the PIA Product

PIA011/22

31-08-2022
Change to Engineering Principles CP08 on the PIA Product

ETH039/22

26-08-2022
Change to the conditional extension date for Legacy Ethernet circuits serving CNI designated locations

GEN060/22

23-08-2022
GEA and SMPF Ancillaries Price Changes

NGA2010/22

22-08-2022
Saturday Appointing for FTTP

GEN059/22

18-08-2022
Reduction to the price of Fibre Cable for ECCs

GEN058/22

12-08-2022
Version withdrawal of XML services as part of EMP Release R5100

NGA006/22

11-08-2022
SOGEA D Side Only (Day 2) Exchange Switch Dates

GEN056/22

09-08-2022
Notice of Credit Vet Policy Document v4 notified

ETH038/22

03-08-2022
Launch of new Optical Spectrum Access service options, including 100Gb Wavelength Card, 9U High-Power Chassis, 36 Channel Optical Filter and changes to XG210 Filter Connect Single-Fibre Working Base-Build

ETH037/22

01-08-2022
Indicative pricing for a mobile connectivity solution

ETH036/22

01-08-2022
Ethernet Cablelink product documentation updates

ETH035/22

28-07-2022
System Repository Capability Enabled

LLU013/22

26-07-2022
LLU and Access Locate 2022/23 power price review

GEN053/22

26-07-2022
This briefing is to update CPs on end customer contact to the customers of ‘non-engaged’ Communications Providers (CP) with active WLR assets in the trial areas (Salisbury and/or Mildenhall)

PIA009/22

24-07-2022
New Services and Functionality on the PIA Product

NGA2009/22

22-07-2022
GEA-FTTP: Switch on of GEA-FTTP Pre-order 2_0

GEN050/22

21-07-2022
Notification of product stop sells, tranche 9 in 65 FTTP exchanges.

GEN051/22

21-07-2022
Notification of tranche 5, 67 FTTP priority exchanges, stop sell implementation 02 August 2022. A realignment of 30 notified exchanges.

GEN052/22

21-07-2022
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast extension

GEN049/22

19-07-2022
Direct end customer contact transition from trial to business as usual

WLR009/22

15-07-2022
Notice of essential maintenance outage of billing system for July 2022

GEN048/22

11-07-2022
WLR Withdrawal in Salisbury and Mildenhall migration update

WLR008/22

08-07-2022
Notice of essential maintenance outage of billing system for August 2022

GEN047/22

06-07-2022
Policy change to allow SOGEA 0.5Mbps orders within FTTP Priority Stop Sell exchange areas

GEN046/22

05-07-2022
WLR Withdrawal in Salisbury and Mildenhall migration update

ETH034/22

01-07-2022
Ethernet Cablelink Draft publications of new Product Description and Orchestration Matrix

ETH033/22

30-06-2022
Ethernet Backhaul Direct (EBD) 1G stop selling

GEN045/22

24-06-2022
Direct End Customer Contact Trial – non-appointed repair proof of concept

ETH032/22

22-06-2022
Reduction to EBD Cancellation Rates

NGA2008/22

21-06-2022
Saturday Appointing for FTTP

ETH031/22

21-06-2022
Excess Construction Charge (ECC) Fixed Fee Update

GEN043/22

21-06-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

NGA2007/22

21-06-2022
Equinox Special Offer Registration Window Reopening from 1 August 2022 for 1 month

GEN041/22

16-06-2022
WLR Withdrawal in Salisbury and Mildenhall migration update

NGA2006/22

16-06-2022
Adoption of current temporary FTTP Dead on Arrive (DOA) Service Level Guarantee (SLG) framework.

NGA005/22

16-06-2022
Weekend Working for GEA FTTC PCP Only

PIA008/22

14-06-2022
PIA Underground Scale Build Lead In Proof of Concept

ETH029/22

13-06-2022
Ethernet Cablelink SIN1001 update

NGA2005/22

13-06-2022
FTTP on Demand update on the notification of stop sell

WLR007/22

09-06-2022
Notice of essential maintenance outage of billing system for July 2022

WLR006/22

07-06-2022
Notice of scheduled outages of billing system for Q3 2022/23

GEN040/22

31-05-2022
Restoration of Service (Line taken over in error)

NGA004/22

30-05-2022
SOGEA D Side Only (Day2) East Anglia Trial Expansion

GEN039/22

26-05-2022
ECC and PIA Ancillary Items Price Changes

PIA007/22

25-05-2022
PIA Drop Wire Replacement Proof of Concept Announcement

PIA006/22

23-05-2022
New Services and Functionality on the PIA Product

ETH028/22

13-05-2022
Updates to OSA FSP3000, OSEA 6500 and OSEA FC Lite product descriptions

NGA003/22

13-05-2022
SOGEA D-side only (Day 2) trial in Mildenhall

PIA005/22

13-05-2022
New services and functionality on the PIA product

GEN038/22

11-05-2022
Migrating WLR lines at Non-Served Premises to SOTAP

ETH027/22

10-05-2022
Publication of Exchange Exit Pilot locations

GEN037/22

09-05-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH026/22

06-05-2022
Exchange Exit Pilot – Change of Ethernet Local Serving Exchanges in these areas

GEN036/22

05-05-2022
Proactive Proof of Concept Extension

DF006/22

03-05-2022
Dark Fibre Access Variants Full Launch Notification

WLR005/22

03-05-2022
Notice of essential maintenance outage of billing system for May 2022

PIA004/22

28-04-2022
PIA Ancillary Items Price Changes

GEN035/22

26-04-2022
SOTAP Pilot Announcement and Pilot Pricing

GEN034/22

25-04-2022
Openreach TLS (SSL) Protocol restrictions to be applied

GEN033/22

21-04-2022
Abortive Visit Charge Price Change

ETH024/22

20-04-2022
Updates to EBD, OSEA 4200 and ONBS product descriptions

PIA003/22

14-04-2022
Network Adjustment Submission details - Lead In Questionnaire

GEN031/22

13-04-2022
Notification of tranche 4, 69 FTTP priority exchanges, stop sell implementation 29 April 2022. Realignment of 33 notified exchanges.

GEN032/22

13-04-2022
Notification of product stop sells, tranche 8 in 46 FTTP exchanges.

GEN030/22

12-04-2022
Version withdrawal of XML services as part of EMP Release R5000

GEN029/22

12-04-2022
Exchange Exit Pilot response to industry

NGA2004/22

12-04-2022
Launch of FTTP Advanced install Pilot

ETH022/22

12-04-2022
Best practice guidance to CPs – EAD order placement

GEN028/22

11-04-2022
SMPF / FTTC Contract termination notifications in the Salisbury and Mildenhall trial areas

ETH021/22

11-04-2022
Openreach FND Business Customer Services Call Platform Migration

GEN027/22

01-04-2022
Northern Ireland Remote Layer 2 Switch GEA Cablelink and CVLAN special offer - extension of participation date

GEN026/22

31-03-2022
Engineering Services price changes

ETH020/22

31-03-2022
Launch of Ethernet Access Direct Sensitive (EAD-S)

GEN025/22

31-03-2022
Proactive Proof of Concept 2nd Extension

ETH019/22

28-03-2022
Launch of ‘£750/£850 EAD 1Gbps CLA Connection’ Special Offer

GEN023/22

25-03-2022
Openreach to proceed with the Exchange Exit Pilot

GEN024/22

25-03-2022
Change to published heat maps

WLR004/22

25-03-2022
Notice of essential maintenance outage of billing system for Q1 2022/23

GEN022/22

24-03-2022
Number portability pricing review

LLU012/22

24-03-2022
LLU and Access Locate 2022/23 power usage price review

NGA2002/22

22-03-2022
Special Offer for Trials of Accelerated Migrations to GEA- FTTP

WLR003/22

17-03-2022
Notice of scheduled outages of billing system for Q2 2022/23

ETH018/22

17-03-2022
Next generation NTE introduction for EAD 100Mb and EAD 1Gb

WLR002/22

17-03-2022
Notice of scheduled outages of billing system for Q1 2022/23

DF005/22

15-03-2022
Dark Fibre Services Contract Changes

GEN021/22

10-03-2022
Special update on Critical National Infrastructure

GEN020/22

09-03-2022
URL change to the way CPs access the Openreach Portal

ETH017/22

07-03-2022
Ethernet Cablelink new Customer Requirement Form (CRF)

DF004/22

07-03-2022
Reminder: DFX migration from Siebel to Sabor

GEN019/22

03-03-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH016/22

02-03-2022
Renewal of EAD 1Gbps Connection Special Offer in CLA and HNR markets

ETH015/22

03-03-2022
Openreach FND Business Customer Services Call Platform Migration

ETH013/22

02-03-2022
Ethernet Access Direct Sensitive Pilot

ETH014/22

02-03-2022
OSA FSP3000 Resilience Option 1 (RO1): Stop Sell

DF003/22

01-03-2022
Launch of Dark Fibre Novations

ETH012/22

22-02-2022
Ethernet Access Direct Sensitive Pilot

GEN018/22

17-02-2022
Delayed consultation response for the Exchange Exit pilot

GEN017/22

16-02-2022
Test and learn campaign in Mildenhall

GEN016/22

11-02-2022
Restoration of Service (Line taken over in error)

ETH011/22

11-02-2022
Openreach FND Business Customer Services Call Platform Migration

WLR001/22

10-02-2022
Notice of scheduled outages of billing system for Q4 2021/22

GEN015/22

10-02-2022
Openreach is creating 4,000 new jobs in 2022

ETH009/22

08-02-2022
Ethernet Cablelink update to Product Description and SIN 1001

ETH008/22

03-02-2022
OSA and OSEA Price Changes Update

GEN014/22

31-01-2022
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast

ETH007/22

31-01-2022
Update to OSEA Filter Connect Lite product description and SIN1002

NGA002/22

28-01-2022
Weekend Working for GEA FTTC PCP Only

GEN013/22

27-01-2022
Non-Standard Lines Price Changes

ETH005/22

27-01-2022
Street Access, Broadcast Access and CCTV Access Portfolio Changes

GEN011/22

24-01-2022
Deemed consent principles handbook

GEN012/22

24-01-2022
Restoration of Service (Line taken over in error) process

PIA002/22

24-01-2022
New Services and Functionality on the PIA Product

GEN008/22

21-01-2022
Update: Changes to XML Namespaces on EMP (Uplift and Transformation of ESB)

GEN009/22

21-01-2022
Reseller functionality on Openreach CP portal

GEN010/22

21-01-2022
Openreach SDEDS gateway server certificate renewal

GEN007/22

14-01-2022
Restoration of Service process (line taken over in error)

ETH002/22

14-01-2022
Openreach FND Business Customer Services Call Platform Migration

ETH003/22

14-01-2022
Launch of Next Generation NTE for EAD 10Gb

PIA001/22

14-01-2022
PIA Overhead Proof of Concept announcement

DF002/22

14-01-2022
Dark Fibre Product Description, Forecast Manual and SIN525 Update

DF001/22

14-01-2022
DFX migration from Siebel to Sabor

ETH001/22

13-01-2022
Email address for BES, WES, WEES and WES AGG conditional extension requests

GEN006/22

12-01-2022
Notification of changes to 16 FTTP priority exchanges stop sell dates

GEN004/22

12-01-2022
Notification of product stop sells, Tranche 7 in 98 FTTP exchanges

GEN005/22

12-01-2022
Contract termination notifications in the Salisbury and Mildenhall trial areas