Product development at Openreach
We use our Concept to Market (C2M) process to develop new products and improve current ones. C2M is a framework which splits a project into stages with “gates” between each one:
Justify [Gate 0]
Define [Gate 1]
Design and cost [Gate 2]
Build and deploy [Gate 3]
Pilot [Gate 4]
Launch [Gate 5]
Close [Gate 6]
You can find information about using this site, advice on services and help with your account on our help and support pages.
Are you interested in having a say in how the industry meets its customers’ needs? You can find out more about getting involved on our industry forum pages.
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