18/12/2023
For information
This briefing is for all Communications Providers (CPs).
This briefing is to inform CPs about price changes to OSA and OSEA products, and some product withdrawals.This briefing is to notify the renewal of existing, as well as the launch of new, special offers for EAD 1Gb and EAD 10Gb, commencing 1 April 2024 until 31 March 2025.
Openreach are announcing the renewal of the following existing special offers for existing EAD 10Mb and EAD 100Mb Local Access (LA), Standard (STD) and Extended Reach (ER) services – as well as RO2 variants – for a further 12 months, commencing 1 April 2024 until 31 March 2025:
For circuits to participate in the EAD 1Gb Remote Upgrade Special Offer above, no action is required by CPs; Openreach will automatically identify eligible remote upgrade orders. Full Terms and Conditions can be sourced via the special offer’s Price List Entry on the Openreach Price List; a link which is provided below:
ACCN OR904: Ethernet Access Direct (EAD) 1000 Remote Upgrade Special Offer
Openreach are also announcing the launch of the following special offers for new EAD 1Gb Local Access (LA), Standard (STD) and Extended Reach (ER) circuits – as well as RO2 variants – for 12 months, commencing 1 April 2024 until 31 March 2025.
‘Connection Special Offer for EAD 1Gb HNR Market New Provides’:
o Reducing connection charges of new EAD 1Gb LA & STD circuits provisioned in the HNR market to £844 – and Extended Reach to £944 – in exchange for a 3-year minimum period. From 1 April 2024, this special offer will replace special offer 8.2.39 (EAD 1Gb Gigabit Drop Zones Connection Charge Special Offer).
For circuits to participate in the EAD 1Gb special offers above, CPs must submit circuit details within 45-days after the order is placed and accepted during the special offer period, which means 1 April 2024 – 31 March 2025, using either of the two submission methods below:
1. EAD 1Gb Online Submission Form:
2. EAD 1Gb Bulk Submission Spreadsheet:
(Please contact your Business Development Manager for more information)
Full Terms and Conditions can be sourced via each special offer’s Price List Entry on the Openreach Portal; a link each is provided below:
ACCN OR905: Connection Special Offer for EAD 1Gb CLA Market New Provides
ACCN OR906: Connection Special Offer for EAD 1Gb HNR Market New Provides
Openreach are also announcing the launch of the following special offer for EAD 10Gb 5Y* Local Access (LA) and Standard (STD) circuits – as well as RO2 variants – for 12 months, commencing 1 April 2024 until 31 March 2025:
For circuits to participate in the EAD 10Gb special offer above, CPs must submit circuit details within 45-days after the order is placed and accepted during the special offer period, which means 1 April 2024 – 31 March 2025, using either of the two submission methods below:
1. EAD 10Gb Online Submission Form:
2. EAD 10Gb Bulk Submission Spreadsheet:
(Please contact your Business Development Manager for more information)
Full Terms and Conditions can be sourced via each special offer’s Price List Entry on the Openreach Portal; a link each is provided below:
ACCN OR907: Connection Special Offer for EAD 10Gb CLA and HNR Market New Provides
Notes:
1. EAD 10Gb’s 5-year minimum period
With no Early Termination Charges (ETCs) after years 4 and 5, EAD 10Gb’s 5-year minimum period functions more akin to a 3-year minimum period. For this reason, Openreach have not decided to extend the 3-year minimum period commitment featured in other special offers onto the £2,058 Connection Special Offer for EAD 10Gb CLA and HNR Market New Provides, since the 5-year term in practice functions as a 3-year minimum period.
2. EAD 1Gb Remote Upgrade Special Offer
If you have not used Openreach's Remote Upgrade journey before, Openreach recommends placing a small volume of Remote Upgrade orders initially to ensure the process works for your organisation.
Best practice on all Ethernet order journeys can be located on the Openreach Portal via 'Help & Support', then 'Guides' (https://www.openreach.co.uk/cpportal/help/guides).
3. Prohibition of Special Offer consumption for FTTP aggregation use-cases
Consumption of all Special Offers featured within this briefing is prohibited where circuits will be deployed to aggregate FTTP to multiple premises for the purposes of deploying a fibre access network. For more information, as well as each Special Offer’s terms and conditions, please consult each Special Offer’s respective price list entry.
4. Consumption of EAD 1Gb and EAD 10Gb
Before being able to place orders, CPs will need to establish for Ethernet Access Direct (EAD) For more information on how your organisation can establish for Ethernet Access Direct (AED), please contact Openreach’s Customer Establishment Team via customer.establishment@openreach.co.uk. Alternatively, please contact your Business Development Manager for more information.
If you've any questions about this briefing, please get in touch with your business development manager or customer experience manager.