20/12/2022
For information
This briefing is for all Communications Providers (CPs).
This briefing is to notify the renewal of existing, and the launch of new, special offers for EAD 1Gb and EAD 10Gb, commencing 1 April 2023 until 31 March 2024.
Openreach are announcing the renewal of the following existing special offers for EAD 1Gb Local Access (LA), Standard (STD) and Extended Reach (ER) – as well as RO2 variants of the latter products – for a further 12 months, commencing 1 April 2023 until 31 March 2024:
For circuits to participate in the special offers above, CPs must submit circuit details within 45-days after the order is placed and accepted during the special offer period, which means 1 April 2023 – 31 March 2024, using either of the two submission methods below:
Openreach’s EAD 1Gb Connection Special Offer Individual Submission Form:
Openreach’s EAD 1Gb Connection Special Offer Bulk Submission Form:
(Please contact your Business Development Manager for more information)
Openreach are also announcing the launch of the following new special offers for EAD 1Gb LA, STD, ER – as well as RO2 variants of the latter products – commencing 1 April 2023 until 31 March 2024.
1) Reducing Connection Charges of EAD 1Gb Local Access and Standard circuits provisioned in the HNR Market to £1,123 and EAD 1Gb Extended Reach circuits provisioned in the HNR Market to £1,223; and 2) Spreading payment of new special offer connections prices over 36 monthly payments with the application of a 9.8% financing charge per annum, in exchange for a 3-year minimum period.
o Zeroing (£0) Connection Charges of EAD 10Mb and EAD 100Mb Remote Upgrade orders to EAD 1Gb, in exchange for a new 12-month minimum period, across all UK markets.
For circuits to participate in the EAD 1Gb Spread Connection Special Offers above, CPs must submit circuit details within 45-days after the order is placed and accepted during the special offer period, which means 1 April 2023 – 31 March 2024, using the submission form below.
Openreach’s EAD 1Gb Spread Connection Special Offer Individual Submission Form:
For circuits to participate in the EAD 1Gb Remote Upgrade Special Offer above, no action is required by CPs; Openreach will automatically identify eligible remote upgrade orders.
Openreach are also announcing the launch of the following special offer for EAD 10Gb’s 5-year minimum period* term for LA and STD circuits – as well as RO2 variants of the latter products – commencing 1 April 2023 until 31 March 2024:
For circuits to participate in the EAD 10Gb HNR Spread Connection Special Offer above, CPs must submit circuit details within 45-days after the order is placed and accepted during the special offer period, which means 1 April 2023 – 31 March 2024, using the submission form below:
Openreach’s EAD 10Gb HNR Spread Connection Special Offer Individual Submission Form:
Notes:
1. EAD 10Gb’s 5-year minimum period
With no Early Termination Charges (ETCs) after years 4 and 5, EAD 10Gb’s 5-year minimum period functions more akin to a 3-year minimum period. For this reason, Openreach have not decided to extend the 3-year minimum period commitment onto the EAD 10Gb HNR Spread Connection Special Offer, since the 5-year term in practice functions as a 3-year minimum period.
2. EAD 1Gb Remote Upgrade Special Offer
If you have not used Openreach's Remote Upgrade journey before, Openreach recommends placing a small volume of Remote Upgrade orders initially to ensure the process works for your organisation. Best practice on all Ethernet order journeys can be located on the Openreach Portal via 'Help & Support', then 'Guides' (https://www.openreach.co.uk/cpportal/help/guides).
3. Prohibition of Special Offer consumption for FTTP aggregation use-cases
Consumption of all Special Offers featured within this briefing is prohibited where circuits will be deployed to aggregate FTTP to multiple premises for the purposes of deploying a fibre access network. For more information, as well as each Special Offer’s terms and conditions, please consult each Special Offer’s respective price list entry.
4. Consumption of EAD 1Gb and EAD 10Gb
Before being able to place orders, CPs will need to establish for Ethernet Access Direct (EAD) For more information on how your organisation can establish for Ethernet Access Direct (AED), please contact Openreach’s Customer Establishment Team via customer.establishment@openreach.co.uk. Alternatively, please contact your Business Development Manager for more information.
If you've any questions about this briefing please get in touch with your Business Development Manager or Customer Experience Manager.
Full Terms and Conditions of all special offers in this briefing can be sourced via the ACCN link provided below:
This briefing supports ACCN OR832