03/01/2024 

For action

This briefing is for all Communications Providers (CPs) who use the reappointing feature in HUD.

This briefing is to inform all CPs that consume FTTC, MPF and SOGEA that, for provide orders managed in HUD, CP and authorised Reseller users now have access to the Openreach failed reappointing books for reappointing in the event of an Openreach missed appointment.