11/12/2023
For information
This briefing is for all Communications Providers (CPs).
This briefing is to inform CPs about a 3-month waiver of the connection charge for MPF, SOTAP or SOGEA orders where they are migrated from WLR Voice only lines. This special offer will run from 8 January 2024 until 31 March 2024.
Openreach is introducing a Special Offer effective 8 January 2024 to 31 March 2024 which will waive connection charges for Same CP migrations from WLR solus to MPF, SOTAP or SOGEA for orders placed during the Special Offer period.
The journeys that this offer will include are same CP:
There are no restrictions on what speed CPs can move the end customer on in SOGEA.
There is no volume/forecasting commitment required by CPs to take part in this special offer. CPs which place orders during the special offer period will receive the rebates for the relevant completed order in their 1 June 2024 invoice.
This offer is introduced to support a faster move away from WLR, as part of Openreach’s long-term strategic objective. Openreach will no longer offer or support WLR products by the end of 2025. Further, under WLR Stop Sell all WLR products are restricted for new supply from 5 September 2023.
This Offer is open to all Communications Providers consuming MPF, SOTAP and SOGEA.
If CPs signed-up to the separate Equinox offer wish to exclude any orders placed for SOGEA from the calculation of Equinox performance under the existing Legacy Regrades process, they should ensure that they have signed the Legacy Regrades Supplemental Agreement where necessary and fulfil the terms set out within it. Please speak to your account manager for further information.
This briefing supports ACCN OR897.
Openreach reserves the right to amend, extend or withdraw this special offer on reasonable notice.
More information
If you have any questions about this briefing, please get in touch with your business development manager or customer experience manager.