01/03/2024

For information

This briefing is for all Communications Providers (CPs).

This briefing is to inform all Communication Providers (CPs) about the extension of the Bandwidth Modify Special Offer (the “Offer”) for GEA-FTTC and SOGEA lines upgrading to 80/20Mb. The Offer will run until 30 June 2024.

Openreach launched an Offer on Bandwidth Modifies from lower speeds (18/2Mb, 40/2Mb, 40/10Mb and 55/10Mb) to 80/20Mb on FTTC and SOGEA in September 2023, which:

-             Waived bandwidth modify charge for FTTC+MPF and SOGEA lines upgrading to 80/20Mb.

-           Waived the Bulk upgrade charge for 6 months for any FTTC and SOGEA lines moving to 80/20Mb.

-             Offered a discount on rental price so that the previous lower rental price continues to apply for a period of 6 months from date the bandwidth modify order is completed.

Openreach will further support CPs in their intention to provide a faster speed to their end customers through the extension of this Offer.

Full terms of the Offer can be found in the original briefing here.

The Offer will not apply to:

-          Bandwidth Modifies for existing services where bandwidth modifies are restricted under Openreach WLR Stop Sell and FTTP Priority Exchanges, details of which can be found: Stop Sell Regulations

-          Bandwidth modifies where the service doesn’t stay with the same CP.

The Orders placed as part of the Offer will be subject to the terms of the Generic Ethernet Access Service contract, except as varied in accordance with the terms of the Offer.  Standard charges that are not part of the Offer will apply in accordance with the Openreach.

Openreach reserves the right to amend, extend or withdraw this Offer on reasonable notice.

This briefing supports ACCN OR918.

More information

If you've any questions about this briefing, please get in touch with your business development manager or customer experience manager.