GEN047/20

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GEN047/20 Publication of repair best practice guides

07/07/2020 For Information

This briefing is for all Communications Providers (CPs).

This briefing is to inform all Communications Providers (CPs) that updated versions of the repair best practice guides are now available.

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GEN088/20 CORRECTION: Site Specific Risk Assessment,Out of Hours appointments and Named Engineer new process

05/11/2020 For Information

This briefing is for all Communications Providers (CPs).

This briefing is to inform CPs about a correction to briefing GEN087/20. The products in scope have been updated to "WLR, MPF and FTTC (SSRAMS only)" and the Customer Service Plans (CSPs) will be updated on 02/12/20; all other details remain unchanged. You can view the amended briefing in full below.