29/09/2021 For Information
This briefing is for Communications Providers (CPs).
This briefing is to
1. Publish an updated version of the terms of our GEA-FTTP Equinox special offer reflecting minor clarifications following customers’ feedback. The changes include typographical changes and clarifications to terms including payment of discounts and ARPU share, availability of discounts on Bandwidth Modify and GEA Cablelink, reporting, and to confirm the position with terms such as ‘Effective Date’ and ‘Bulk Moves’. The offer start date and substantive offer terms remain unchanged. The offer will start, as previously notified, on 1 October 2021, and provide long-term certainty of pricing to customers making GEA-FTTP their default broadband technology when purchasing from Openreach. As previously notified, the offer will be open to any existing Communications Provider for participation until 30 March 2022.
2. Notify of an amendment to the Equinox offer introducing a new feature that will allow customers to migrate WLR (PSTN) and WLR + FTTC active lines in their base to SOGEA without the SOGEA order affecting the customer’s ability to achieve the Equinox Thresholds. This amendment is being introduced to support CPs readiness plans towards WLR withdrawal in 2025 as well as operational delivery of FTTP connections by Openreach. This exclusion will only apply where it is like for like speed, same CP and non-end customer initiated bulk migrations of lines. In footprint subject to Regulatory Stop Sell, this amendment will not supersede the applicable Regulatory Stop Sell rules. This feature will be applicable from 1st of January 2022 until 31st of December 2025.
Further to our notification on 01 July 2021 and following further engagement with, and feedback from, our customers, we have made some minor changes to the terms of our GEA-FTTP Equinox special offer to further clarify the arrangements for the offer. These include typographical changes and clarifications to terms including payment of discounts and ARPU share, availability of discounts on Bandwidth Modify and GEA Cablelink, reporting, and to confirm the position with terms such as ‘Effective Date’ and ‘Bulk Moves’. The clarifications do not detract from the substantive elements of the offer previously notified. The offer will start, as previously notified, on 1 October 2021 for any communications provider that signs and returns the terms and conditions prior to this date. The offer will be open to any existing Communications Provider for participation until 30 March 2022.
Full terms and conditions apply, and are provided here. For ease of reference, full terms and conditions are also provided with the changes from the version notified on 1 July 2021 marked up here
For a short-hand summary of the offer (unchanged compared to the one previously published on 1 July 2021), please click here.
In addition to the contract clarifications referred to above, following further feedback from our customers, we have assessed the impact of the WLR withdrawal scheduled for December 2025 in combination with the Equinox requirements. Given the current levels of WLR active lines and timeframe to 2025 when the WLR withdrawal is due, in order to facilitate CPs’ platform migration’s plans, we are notifying an amendment to the Equinox offer making available to customers a new feature that will allow them to migrate WLR (PSTN) and WLR + FTTC active lines existing in their base at point of migration to SOGEA, without the SOGEA order affecting the customer’s ability to achieve the Equinox Thresholds, provided certain conditions are met.
This feature will be applicable starting 1st of January 2022 until 31st of December 2025 and will be introduced as an optional separate amendment to the Equinox contract that customers signing the main Equinox agreement can opt in to or not, depending on their circumstances. As the network architecture and industry requirements evolve, we will continue to monitor whether any further exemption will be required in comparable situations in future.
Full terms and conditions apply, and are provided here.
This briefing supports ACCN OR728.
More information
If you've any questions about this briefing, please get in touch with your business development manager or customer experience manager.