From FTTP to FTTC to SOGEA, SOGfast and Gfast, we make it easy for you to bring fibre to your customers.
FTTP
For our standard installation, our engineers will:
For our premium installation, our engineers will:
FTTC
For new FTTC installations, an engineer will need to go to the local street cabinet. If your customer doesn’t need a new line we can activate the service without going to their home or office. We call this option “PCP only”, or self-install.
We also offer managed installation. That means our engineer will go to your customer’s home or office to set up network terminating equipment (NTE) and make sure any internal extension wiring is working properly. They’ll set up one device and make sure it’s working before they leave.
If you prefer, your own engineers can do certain work if they’ve had the right training. They can:
SOGEA/Gfast/SOGfast
With managed installation our engineers will install your customers’ equipment and show that the connection is working. You can choose from these options using the Openreach portal or your own B2B systems:
For our standard managed installation, our engineers will:
For our premium managed installation, our engineers will set up a home or office to make the most of the service. That includes:
With Gfast we can provide a Gfast modem, while we don’t for SOGFast.
Please refer to individual product pages for prices
You can find information about using this site, advice on services and help with your account on our help and support pages.
Are you interested in having a say in how the industry meets its customers’ needs? You can find out more about getting involved on our industry forum pages.
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