Network status

Incidents

Technology Support Issues
R3900 Defect Fix Detail aligned to the ASG Recovery Plan V1_0 Dec 2020

Size: 399 KB Download

Recovery plan for Application Support Group V1_0 Dec 2020

Size: 686 KB Download
Technology Support Issues

Login to view content
Incident Management Customer Communications (IMCC)
Guide to Incident Management Customer Communications July 2017 V1 Jul 2020

Size: 623 KB Download

IMCC daily summaries - guidelines for CPs V3 Jul 2020

Size: 307 KB Download
Incident Management Customer Communications (IMCC)

Login to view content
View of national repair work stack
National Repair workstack 28 July 2023

Size: 86 KB Download
View of national repair work stack

Login to view content
Exchange code list
Exchange code list 27 January 2023

Size: 1 MB Download
Exchange code list

Login to view content

Incidents

Network Status

Matters Beyond Our Reasonable Control (MBORC)

Find out more

Heatmaps

Utilities

Exchange code list

Exchange bank holiday data September 2022

CS opening hours Easter 2023

SMC service level prediction