17/04/2019    For Information

This briefing is for Ethernet Communications Providers (CPs).

This briefing is to inform CPs of our intention to stop new supply and subsequently withdraw two products from the Ethernet Access Portfolio - CCTV Access and EAD SyncE (100Mbps, 1Gbps and 10Gbps)

There are a number of products in the Ethernet Access Portfolio that have negligible demand from CPs. We therefore intend to rationalise the portfolio and intend to do this in phased manner.
Phase 1
From 31 July 2019 CCTV Access and EAD SyncE (100Mbps, 1Gbps and 10Gbps) will no longer be available for new supply. We then intend to withdraw both of these products on 1 August 2020.
Installed Circuits from 31 July 2019
We will review the circuits that are active after 31 July 2019 and work with any affected CPs to ensure all services are ceased before 1 August 2020.

Future phases
We continue to assess demand across the portfolio and will communicate any further plans to rationalise the products available


If you require any further information please contact your Openreach sales and relationship manager.