19/08/2020    For Information

This briefing is for all Ethernet Communications Providers (CPs) with OSEA Cisco services, and WES, WEES and BES services at 2.5Gb and 10Gb bandwidths.

This briefing relates to changes to the service level agreement including guarantees and compensation for the repair of OSEA Cisco, and WES, WEES and BES 2.5Gbps and 10Gbps products.

We’ve published a briefing for CPs relating to changes to the service level agreement including guarantees and compensation for the repair of WES, WEES and BES 2.5Gbps and 10Gbps products.