25/02/2020    For Information

This briefing is for NGA Communications Providers (CPs).

This briefing is to inform all Communications Providers (CP) about launch pricing for the Site Visit Reasons for additional activities in SOGEA NGA Products.

1. Fit CP Supplied UPS and

2. Prove IPVoice.

Launch pricing for the two Site Visit Reasons (SVR) that are available for ordering as part of the Lead to Cash journey for SOGEA based products are set at £13.50 per SVR.

1. Fit CP supplied UPS - this is for vulnerable end customers who are deemed at risk if unable to access the CP's VoiP service in the event of mains power outages.

2. Prove IPVoice - this is for supporting activities that notify a CP that its SOGEA data service is now commissioned and that VoIP should now be enabled.

Use of Site Visit Reasons

CPs that want to make use of this additional functionality will need to provide details of the date, volume and technical documentation for their UPS to their Openreach Account Manager in advance of adopting the changes.

Note that an SVR is required to be ordered as an additional activity to an attended Lead to Cash order, and is subject to an additional charge over and above that of the provide order, that an engineer will already be booked to deliver.

This briefing supports ACCN OR629.

More information

If you've any questions about this briefing please get in touch with your business development manager who'll be happy to help.