16/02/2021    For information

This briefing is for all Communications Providers (CPs) who consume LLU, FTTP, save eChat transcripts and make use of EiVA, information for desk-agent team leaders and their managers.

This briefing is to inform all CPs about the new features and enhancements for EiVA that’ll help you progress your orders, track faults and save eChat transcripts.