15/06/2023 

For information

This briefing is for all Communications Providers (CPs) who consume FTTP, FTTC, WLR PSTN, Gfast, SOGEA, SOGFast, Broadband boost, ISDN2e, LLU MPF, SMPF, FOD, FVA.

Openreach will be moving View My Engineer from existing SMS platform to Direct End Customer Contact. XLM consumption will not be affected.