GEN045/20 Reminder: Openreach chat solution and EiVA migration to go live by 06:00, 4 July 2020

02/07/2020    For Action

This briefing is for all Communications Providers (CPs).

This briefing is to inform all CPs about eChat changes: implementation of EiVA and changing eChat platform.

We've published a briefing for CPs about eChat changes: implementation of EiVA and changing eChat platform effective 4 July 2020.

GEN046/20 Update: Openreach chat solution and EiVA migration 4 July 2020

06/07/2020    For Action

This briefing is for all Communications Providers (CPs

This briefing is to update CPs about the implementation of EiVA and changing eChat platform.

We've published a briefing for CPs about the launch of EiVA and changing the eChat platform effective on 4 July 2020.