22/07/2019    For Information

This briefing is for all PIA Communications Providers (CPs).

This briefing is to inform all CPs about changes to the Physical Infrastructure Access (PIA) product order journey.

We've published a briefing for customers advising them of further enhancements to the Physical Infrastructure Access (PIA) product to improve the order process. These changes will enable CPs to place multiple order line Network Adjustment requests via the Map Tool and access information on the complete Openreach pole estate. These will be available to Physical Infrastructure Access (PIA) established CPs from today, Monday 22 July 2019.