09/12/2020 For Information
This briefing is for Communications Providers (CPs).
This briefing is to inform CPs that we will be offering Saturday flexible appointments for GEA-FTTC PCP Only provisions at no extra cost. The offer will be applicable where available Saturday appointments are selected between 07/01/2021 and 28/03/2021.
Between 07/01/2021 and 28/03/2021 Openreach will be offering Saturday flexible appointments for the provision of GEA-FTTC PCP Only jobs, as specified below, at no extra cost.
During the period of the offer, where a Saturday flexible appointment is requested for a PCP Only install, the Customer Committed Date (CCD) returned in KCI-2 will be for the first available slot, on or after the Saturday, subject to availability, on a first come first served basis. If the CCD is returned for a Saturday flexible slot, the usual £25 fee for that will be waived. Normal connection charges will continue to apply.
Openreach may also utilise the KCI-2 process to return a Saturday CCD for other non-appointed CRD orders when it cannot meet the specific CRD.
Please note that:
This briefing supports ACCN OR679.
More information
If you've any questions about this briefing please get in touch with your business development manager who’ll be happy to help.