NGA2015/22

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NGA2015/22 Briefing on Openreach handling of Step 1 contact and escalations

29/11/2022 For Information

This briefing is for all Communications Providers (CPs).

This briefing is to advise all CPs who consume Openreach GEA-FTTP products of Openreach actions to manage contact and escalations volumes as we reduce outstanding Step 1 tasks.