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All updates

GEN093/20

11-11-2020
New customer portal show and tell sessions on Webex

GEN092/20

11-11-2020
Price Changes to Engineering Services and Service Solutions

DATA005/20

09-11-2020
Openreach fibre availability at NTT Global Data Center EMEA

GEN090/20

06-11-2020
Browser compatibility matrix updated

GEN091/20

06-11-2020
Exceptions Best Practice Guide for IT System issues

PIA022/20

06-11-2020
DFE PoC extended to 31 December 2020

GEN089/20

05-11-2020
Novations and Transfers of Service Price Changes

GEN088/20

05-11-2020
CORRECTION: Site Specific Risk Assessment,Out of Hours appointments and Named Engineer new process

GEN087/20

04-11-2020
Site Specific Risk Assessment, Out of Hours appointments and Named Engineer new process

NGA2024/20

03-11-2020
BULK UPDATES - Trial for FTTP Provision

Gen085/20

23-10-2020
CSM team intraday performance report

GEN084/20

23-10-2020
DFX Pre-2000 Fibre Trial

GEN083/20

21-10-2020
Changes to Cease Before Provide

GEN082/20

20-10-2020
New features on HUD and EiVA

GEN081/20

16-10-2020
Mobile Infill Infrastructure (MiiS)

PIA021/20

12-10-2020
Changes to the PIA Product

GEN080/20

12-10-2020
Change of contact details for Openreach Billing Dispute Escalations - All Products

PIA020/20

06-10-2020
PIA Product - Overhead Self Provide Network Adjustment POC Extension

GEN078/20

05-10-2020
Notification of product stop sells in an additional 51 FTTP upgrade exchanges

GEN077/20

30-09-2020
Version 3 of the deemed consent principles handbook