See our latest updates

Everything you need to know about changes and developments to our products and services.

Have your say

Our industry groups set the telecommunications industry's direction - and we'd love you to get involved.

Find out more

Pricing Notification ACCN & CCN

All updates

ETH036/20

18-09-2020

Next Generation EAD NTE Technology Trial

September 2020

LLU005/20

16-09-2020

Sub-Loop Unbundling Price Changes

NGA2023/20

15-09-2020

Openreach is announcing a further 67 locations being added to our FTTP build plan

GEN069/20

14-09-2020

Change to CSM chat terms

ETH038/20

14-09-2020

OSEA 6500 Filter Connect Price Reductions

ETH035/20

11-09-2020

Ethernet NTE Briefing Number 4

NGA024/20

10-09-2020

DOA process improvement

NGA025/20

09-09-2020

Improving the customer experience on CI faults

GEN068/20

07-09-2020

Publication of repair best practice guides

GEN070/19

06-09-2020

Openreach event:Future of WLR and related products-LONDON-17Sep2019,CHANGE OF VENUE

GEN067/20

01-09-2020

Site Specific Risk Assessment, Out of Hours and Named Engineer new process

ETH062/19

30-08-2020

KCI Performance measure

August 2020

GEN066/20

28-08-2020

An update on our chat performance

ETH034/20

28-08-2020

Update on our investigation into Cablelink delivery

GEN065/20

26-08-2020

Notice of pricing change for non-tech change modify

GEN064/20

25-08-2020

Changes to our Provision opening hours

GEN063/20

25-08-2020

Update on our direct end customer contact proof of concept

GEN060/20

21-08-2020

Changes to the Escalations Process

GEN062/20

21-08-2020

An update on our chat performance

GEN061/20

21-08-2020

Non Standard Lines Price Changes