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GEN007/20

07-02-2020
Service Delivery Transformation Update

February 2020

GEN006/20

03-02-2020
Openreach ebXML/B2B gateway - new enterprise cloud sites and decommissioning of old sites

GEN005/20

29-01-2020
More Focussed Appointments price changes

January 2020

GEN004/20

27-01-2020
EiVA integration into View My Job and Portal eChat Links

GEN002/20

24-01-2020
Dark Fibre X product contract change notification

GEN003/20

24-01-2020
Openreach ebXML/B2B Gateway Server Certificate Renewal

GEN001/20

16-01-2020
B2B gateway - Introduction of new enterprise cloud sites

GEN112/19

23-12-2019
Service Delivery Transformation Update

December 2019

GEN113/19

23-12-2019
GEA, LLU, PIA Price Review

GEN111/19

20-12-2019
Update: Contact channels in Gurugram affected by the Delhi protests

GEN110/19

19-12-2019
Contact channels in Gurugram affected by the Delhi protests

GEN107/19

16-12-2019
Changes to High Impact Provision Of Service (HIPOS) escalation route

GEN108/19

16-12-2019
Changes to Gfast escalation routes

GEN106/19

16-12-2019
Changes to Line Isolations Units escalation route

GEN109/19

16-12-2019
Changes to Named engineer escalation route

GEN103/19

09-12-2019
Notification of Product Stop Sells for the Salisbury and Mildenhall Trials

GEN104/19

09-12-2019
Notification of Salisbury and Mildenhall trials start date

GEN105/19

09-12-2019
Invitation to attend an event on the future of WLR and related products

GEN102/19

06-12-2019
Impacts to our Customer Service team

GEN100/19

27-11-2019
EMP system test which will change the prefix to order/fault report references in EMP

November 2019

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