See our latest updates

 

Everything you need to know about changes and developments to our products and services.

Have your say

Our industry groups set the telecommunications industry's direction - and we'd love you to get involved.

All


  • briefings

All updates

GEN015/23

27-02-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN014/23

23-02-2023
Short Duration Lines price changes

GEN013/23

22-02-2023
Repair Service Maintenance Levels and associated price changes

GEN012/23

21-02-2023
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast

GEN011/23

20-02-2023
Notice of Credit Vet Policy Document v5 (Published)

GEN010/23

20-02-2023
Enhanced process for SOGEA New Line Provide orders (New Line Provide wrong order type)

GEN009/23

27-01-2023
Planned service degradation measures in the trial areas of Salisbury and Mildenhall

GEN008/23

25-01-2023
Design framework change to the CP Portal

GEN007/23

23-01-2023
Eco Repair for Ethernet Cablelink moving to Sabor

GEN005/23

19-01-2023
Notification of tranche 7, 46 FTTP priority exchanges, stop sell implementation 08 February 2023. Realignment of 40 notified exchanges

GEN006/23

19-01-2023
Notification of product stop sells, tranche 11 in 51 FTTP exchanges

GEN004/23

16-01-2023
Designated Vendor Direction (DVD) against Huawei Technologies

GEN003/23

13-01-2023
Updated guide on how to log and check a complaint

GEN002/23

06-01-2023
Version withdrawal of XML services as part of EMP Release R5200

GEN097/22

28-12-2022
Complex Fault to Fibre Trial

GEN094/22

20-12-2022
Cablelink and Accommodation Services price changes from April 2023

GEN095/22

20-12-2022
ECC price changes from April 2023

GEN096/22

20-12-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN093/22

16-12-2022
Delay in processing Service Level Guarantees