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Everything you need to know about changes and developments to our products and services.

  • Industry Engagement

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  • briefings
  • EIP comms
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All updates

NGA007/21

25-06-2021
New facility to raise escalations via HUD

GEN059/21

24-06-2021
Notice for update to bill back up files

NGA2015/21

24-06-2021
Drop-in sessions supporting Tranche 1a FTTP exchange upgrade stop sell

ETH035/21

24-06-2021
Withdrawal from new supply of EAD RO1 connections

GEN058/21

24-06-2021
Introducing Single Sign On (SSO) to access the Openreach Portal

NGA2014/21

23-06-2021
Openreach is announcing a further 551 more locations in our FTTP build plan

NGA2013/21

23-06-2021
GEA-FTTP 1 Gigabit GEA Cablelink special offer

ETH034/21

23-06-2021
Excess Construction Charge (ECC) Fixed Fee Update and EAD Connection Charges Price Changes

GEN057/21

22-06-2021
Closure of the Portal Order Tracker

ETH033/21

22-06-2021
Ethernet NTE Briefing Number 8

GEN056/21

18-06-2021
New facility to raise escalations via HUD and work-around for Amend FTTP Appointments

ETH032/21

18-06-2021
Civil Performance Briefing

GEN055/21

18-06-2021
Improvements to the External Information Point (EIP) Process

GEN054/21

17-06-2021
Changes to FTTP priority exchanges stop sell policy

GEN053/21

16-06-2021
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

NGA006/21

10-06-2021
Dynamic Line Management Stability Policy Trial

PIA010/21

09-06-2021
PIA Product – Evidence Upload Fix

GEN052/21

09-06-2021
Dark Fibre X (DFX) Exchange List Update

WLR008/21

07-06-2021
Notice of scheduled outages of billing system for Q3 2021/22

WLR007/21

07-06-2021
Postponement of billing system outages scheduled for June 2021