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Everything you need to know about changes and developments to our products and services.

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All updates

GEN051/22

21-07-2022
Notification of tranche 5, 67 FTTP priority exchanges, stop sell implementation 02 August 2022. A realignment of 30 notified exchanges.

GEN052/22

21-07-2022
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast extension

GEN049/22

19-07-2022
Direct end customer contact transition from trial to business as usual

WLR009/22

15-07-2022
Notice of essential maintenance outage of billing system for July 2022

GEN048/22

11-07-2022
WLR Withdrawal in Salisbury and Mildenhall migration update

WLR008/22

08-07-2022
Notice of essential maintenance outage of billing system for August 2022

GEN047/22

06-07-2022
Policy change to allow SOGEA 0.5Mbps orders within FTTP Priority Stop Sell exchange areas

GEN046/22

05-07-2022
WLR Withdrawal in Salisbury and Mildenhall migration update

ETH034/22

01-07-2022
Ethernet Cablelink Draft publications of new Product Description and Orchestration Matrix

ETH033/22

30-06-2022
Ethernet Backhaul Direct (EBD) 1G stop selling

GEN045/22

24-06-2022
Direct End Customer Contact Trial – non-appointed repair proof of concept

GEN044/22

22-06-2022
Minor Price List Changes

ETH032/22

22-06-2022
Reduction to EBD Cancellation Rates

ETH031/22

21-06-2022
Excess Construction Charge (ECC) Fixed Fee Update

NGA2008/22

21-06-2022
Saturday Appointing for FTTP

GEN043/22

21-06-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH030/22

20-06-2022
OSA Repair journey update

GEN041/22

16-06-2022
WLR Withdrawal in Salisbury and Mildenhall migration update

GEN042/22

16-06-2022
WLR and ISDN Price Changes

NGA2006/22

16-06-2022
Adoption of current temporary FTTP Dead on Arrive (DOA) Service Level Guarantee (SLG) framework.