See our latest updates

Everything you need to know about changes and developments to our products and services.

Have your say

Our industry groups set the telecommunications industry's direction - and we'd love you to get involved.

Find out more

Pricing Notification ACCN & CCN

All updates

NGA2027/20

22-12-2020

GEA-FTTP Only offer - Changes to the existing offer

December 2020

GEN116/20

22-12-2020

New features on EiVA for faults

GEN115/20

22-12-2020

New feature on EiVA for SOGEA/SOGfast amend appointment and site contact details

GEN114/20

22-12-2020

Improvement for Customer Satisfaction Surveys on EiVA

ETH050/20

21-12-2020

Withdrawal of Broadcast Access product variants

PIA024/20

18-12-2020

PoC to test revised processes for overhead work is moving to business as usual

GEN113/20

18-12-2020

WLR Withdrawal - Reminder of national WLR product withdrawal

GEN112/20

18-12-2020

Openreach is announcing over 5,000 new jobs

WLR010/20

17-12-2020

Addition to the price list of WLR Exchange Only Sim Provide with SMPF Basic and Premium price points

WLR009/20

16-12-2020

Notice of scheduled outages of billing system for Q1 2021/22

ETH049/20

11-12-2020

Ethernet NTE Briefing Number 6

GEN111/20

11-12-2020

Withdrawal of key worker process for all products

NGA2026/20

10-12-2020

Saturday appointing for GEA-FTTP

GEN110/20

10-12-2020

Invitation to Customer Service Plan and other processes best practice call

GEN109/20

10-12-2020

Latest customer portal migration plan

NGA029/20

09-12-2020

Saturday appointing for GEA-FTTC PCP Only

GEN108/20

07-12-2020

Version withdrawal of XML services as part of EMP Release R4600

GEN107/20

03-12-2020

Consultation on Openreach‘s Future Handover Architecture and Exchange Footprint

WLR008/20

02-12-2020

Review of Wholesale Line Rental (WLR) and ISDN Ancillaries - Calling and Network Feature Prices

ETH048/20

02-12-2020

Change to selected BES and WES/WEES prices