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Everything you need to know about changes and developments to our products and services.

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Pricing Notification ACCN & CCN

All updates

ETH042/22

05-10-2022

Exchange exit pilot migration rebate policy

October 2022

WLR014/22

04-10-2022

Postponement of billing system outages scheduled for October 2022

GEN070/22

03-10-2022

Restoration of Service (Line taken over in error)

ETH041/22

03-10-2022

EAD 10Mb and EAD 100Mb Price Changes

WLR013/22

03-10-2022

Postponement of billing system outages scheduled for October 2022

LLU015/22

30-09-2022

LLU MPF Price Change

September 2022

ETH040/22

28-09-2022

New Supply Options for EAD Rugged 1Gb

GEN067/22

27-09-2022

Introduction of a new enterprise cloud site in ebXML/B2B Gateway

NGA2011/22

23-09-2022

FTTP New Sites pre-order process update

LLU014/22

23-09-2022

LLU and Access Locate DC Power Options Price Changes

GEN066/22

20-09-2022

Direct End Customer Contact – Openreach Missed Provision

PIA013/22

20-09-2022

Changes to the Generic Bill Back Up Guide (GBBU) for PIA

PIA014/22

20-09-2022

New Services and Functionality on the PIA Product

GEN065/22

16-09-2022

Commercial actions for 19 September 2022 bank holiday

WLR012/22

13-09-2022

Notice of scheduled outages of billing system for Q4 2022/23

GEN063/22

08-09-2022

Notice of Credit Vet Policy Document v4

WLR011/22

07-09-2022

Notice of essential maintenance outage of billing system for September 2022

GEN062/22

05-09-2022

Notice of Direct Debit Issue

DF007/22

05-09-2022

Dark Fibre updated customer service plan

GEN061/22

01-09-2022

Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)