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Everything you need to know about changes and developments to our products and services.

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  • briefings
  • EIP comms
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All updates

WLR003/23

17-05-2023
Notice of essential maintenance outage of billing system for June 2023

NGA2008/23

05-05-2023
GEA-FTTP Equinox Waiver for Small CPs

ETH019/23

04-05-2023
Ethernet Cablelink Notification of Draft Contract, Product Description and SIN1001 publication

GEN028/23

25-04-2023
ISDN30 contact route for Job Control

NGA2007/23

25-04-2023
FTTP post-PONR cancellation charges policy update

GEN027/23

24-04-2023
Notification of tranche 8, 46 FTTP priority exchanges, stop sell implementation 9 May 2023. Realignment of 44 notified exchanges.

ETH018/23

20-04-2023
Update to guidance for sending Resilient Option 2 maps to customers

GEN026/23

19-04-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

GEN025/23

18-04-2023
This briefing is to update CPs on the planned service degradation measures in the trial areas of Salisbury and Mildenhall

ETH017/23

12-04-2023
Launch of OSA Cloud Connect

NGA2006/23

11-04-2023
Sales query collaboration - proof of concept

ETH016/23

05-04-2023
Trial of installation & commissioning of EAD using CP provided temporary power

ETH015/23

31-03-2023
High Bandwidth Trouble to Resolve (T2R) Service Level Guarantees (SLGs) Contract Amendment Briefing

GEN022/23

29-03-2023
Novations and Transfer of Service price changes

GEN021/23

29-03-2023
LLU and Access Locate power price

ETH014/23

29-03-2023
Price changes to Street Access, Broadcast Access and EAD Rugged 1Gb from July 2023

WLR002/23

28-03-2023
Notice of essential maintenance outages of billing system for April 2023

GEN020/23

27-03-2023
Delay to publication of priority 103 exchange exit consultation

ETH013/23

27-03-2023
This briefing is to notify all CPs about Openreach’s intention to terminate Ethernet Services orders where a wayleave has reached deadlock and cannot be resolved in line with its existing rights under the Connectivity Services Contract.

NGA002/23

27-03-2023
Connect the Unconnected Special Offer Extension