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All updates

GEN003/23

13-01-2023
Updated guide on how to log and check a complaint

January 2023

GEN002/23

06-01-2023
Version withdrawal of XML services as part of EMP Release R5200

GEN001/23

04-01-2023
Emergency Welfare Process

ETH001/23

04-01-2023
Ethernet Backhaul Direct (EBD) 1G stop-sell reminder

NGA001/23

04-01-2023
Northern Ireland Gas Breaks Trial

GEN097/22

28-12-2022
Complex Fault to Fibre Trial

December 2022

DF009/22

22-12-2022
Dark Fibre price changes 2023-24 - Adjustment

SO001/23

21-12-2022
Dark Fibre price changes 2023-24 - Adjustment

NGA2021/22

21-12-2022
GEA-FTTP Fibre Voice Access (FVA) price change for April 2023

GEN094/22

20-12-2022
Cablelink and Accommodation Services price changes from April 2023

GEN095/22

20-12-2022
ECC price changes from April 2023

GEN096/22

20-12-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH054/22

20-12-2022
Ethernet products and Main-link price changes for April 2023

ETH053/22

20-12-2022
Renewal and launch of EAD 1Gb and EAD 10Gb Special Offers from 1 April 2023

GEN093/22

16-12-2022
Delay in processing Service Level Guarantees

GEN092/22

14-12-2022
TRC price changes for April 2023

GEN091/22

14-12-2022
GEA Cablelink price changes for April 2023

WLR021/22

14-12-2022
WLR Wholesale Calling and Network Features price changes for April 2023

WLR018/22

14-12-2022
WLR price changes for April 2023

WLR019/22

14-12-2022
Notice of scheduled outages of billing system for Q1 2023/24

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