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Everything you need to know about changes and developments to our products and services.

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Pricing Notification ACCN & CCN

All updates

GEN003/23

13-01-2023

Updated guide on how to log and check a complaint

January 2023

GEN002/23

06-01-2023

Version withdrawal of XML services as part of EMP Release R5200

GEN001/23

04-01-2023

Emergency Welfare Process

ETH001/23

04-01-2023

Ethernet Backhaul Direct (EBD) 1G stop-sell reminder

NGA001/23

04-01-2023

Northern Ireland Gas Breaks Trial

GEN097/22

28-12-2022

Complex Fault to Fibre Trial

December 2022

DF009/22

22-12-2022

Dark Fibre price changes 2023-24 - Adjustment

SO001/23

21-12-2022

Dark Fibre price changes 2023-24 - Adjustment

NGA2021/22

21-12-2022

GEA-FTTP Fibre Voice Access (FVA) price change for April 2023

GEN094/22

20-12-2022

Cablelink and Accommodation Services price changes from April 2023

GEN095/22

20-12-2022

ECC price changes from April 2023

GEN096/22

20-12-2022

Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)

ETH054/22

20-12-2022

Ethernet products and Main-link price changes for April 2023

ETH053/22

20-12-2022

Renewal and launch of EAD 1Gb and EAD 10Gb Special Offers from 1 April 2023

GEN093/22

16-12-2022

Delay in processing Service Level Guarantees

GEN092/22

14-12-2022

TRC price changes for April 2023

GEN091/22

14-12-2022

GEA Cablelink price changes for April 2023

NGA2018/22

14-12-2022

GEA-FTTP Equinox 2 Offer

NGA2020/22

14-12-2022

CP Engineer Pilot Notification

NGA2019/22

14-12-2022

Application of indexation to GEA-FTTP Equinox pricing for 2023/24, Equinox waiver relating to requirement for CPs to use specified order journeys in certain circumstances, and other GEA-FTTP price changes from 1 April 2023.