• General briefings
  • Ethernet Services
  • Ultrafast access
  • Superfast access
  • Wholesale Line Rental
  • Local Loop Unbundling
  • Ethernet into Data Centres
  • Physical Infrastructure Access
  • Dark Fibre
  • SOTAP
  • Archived briefings

Briefings

To be included or removed from the distribution list for CP briefing notifications use the ‘Follow this page’ button.

GEN083/24

04-10-2024
CP action for Notification of Transfer decommissioning trial

GEN079/24

11-09-2024
Transflex – CP ability to share documents via View My Job

GEN077/24

02-09-2024
Provisions for Telecare Customers

GEN072/24

14-08-2024
3rd party powered street furniture

GEN064/24

01-07-2024
Update following Space and Power June 2024 IWG

GEN057/24

14-06-2024
CP action for One Touch Switch trials

NGA2012/24

03-06-2024
Adjustment to Equinox ‘Legacy Regrades’ amendment – clarification

GEN052/24

29-05-2024
Completing provisions where telecare is present

GEN049/24

17-05-2024
Transflex - Openreach ability to share documents via View My Job

NGA2010/24

29-04-2024
Adjustment to Equinox ‘Legacy Regrades’ amendment

GEN026/24

19-03-2024
This briefing provides an update on the impacts of the PSTN charter on the three Exchange Exit pilot exchanges – Deddington, Kenton Road and Ballyclare

GEN025/24

18-03-2024
Transflex – CP ability to share documents via View My Job

GEN023/24

05-03-2024
CP access to Openreach failed reappointing books now available for FTTP in addition to FTTC, MPF and SOGEA

GEN016/24

02-02-2024
An update on the impact of the PSTN charter on the Deddington Exchange Exit pilot

GEN015/24

01-02-2024
Extending the WLR UK Stop Sell exemption beyond 28 March 2024

GEN010/24

19-01-2024
Further support for CPs during partial acquisition scenarios when FTTP Priority Exchange Stop Sell rules apply

GEN003/24

03-01-2024
CP access to Openreach failed reappointing books

GEN001/24

02-01-2024
Customer Service Plans update

GEN090/23

21-12-2023
Version withdrawal of XML services as part of EMP Release R5500

PIA007/23

27-11-2023
Industry Briefing for Managing Asbestos in the Openreach Network

GEN065/23

17-10-2023
Openreach Webservice/XML Gateways New Enterprise Cloud Sites Introduction

GEN059/23

27-09-2023
Portal and Reseller Portal are moving to the cloud

ETH026/23

14-09-2023
Optical Spectrum Services – Simplified cease process – OSA/OSEA

GEN047/23

16-08-2023
Raising Network Relocation Orders

GEN044/23

31-07-2023
Enhancement to Restoration of Service process

GEN029/23

10-05-2023
CPs to use Sabor, our replacement for OR Siebel

NGA2009/23

10-05-2023
FTTP on Demand non-binding estimate and complex survey

GEN017/23

17-03-2023
Managing FTTP orders within FTTP Priority Exchange areas where ECCs apply

GEN007/23

23-01-2023
Eco Repair for Ethernet Cablelink moving to Sabor

GEN004/23

16-01-2023
Designated Vendor Direction (DVD) against Huawei Technologies

GEN002/23

06-01-2023
Version withdrawal of XML services as part of EMP Release R5200

GEN088/22

12-12-2022
Full adoption of Sabor and closure of Eco X

ETH048/22

27-10-2022
Ethernet Cablelink exchange based order forecasting template

GEN071/22

03-10-2022
Multiple Ebilling Users

GEN069/22

29-09-2022
Openreach changes in support of One Touch Switch

GEN068/22

28-09-2022
WLR UK stop sell date and notice to stop new service establishment on WLR

NGA007/22

28-09-2022
Connect the Unconnected Special Offer Extension

GEN064/22

15-09-2022
WLR Withdrawal in Salisbury and Mildenhall migration update – Reforecasts

ETH039/22

26-08-2022
Change to the conditional extension date for Legacy Ethernet circuits serving CNI designated locations

GEN058/22

12-08-2022
Version withdrawal of XML services as part of EMP Release R5100

PIA008/22

14-06-2022
PIA Underground Scale Build Lead In Proof of Concept

NGA2005/22

13-06-2022
FTTP on Demand update on the notification of stop sell

ETH027/22

10-05-2022
Publication of Exchange Exit Pilot locations

GEN036/22

05-05-2022
Proactive Proof of Concept Extension

GEN034/22

25-04-2022
Openreach TLS (SSL) Protocol restrictions to be applied

GEN030/22

12-04-2022
Version withdrawal of XML services as part of EMP Release R5000

NGA2003/22

28-03-2022
FTTP Desk Assure trial

ETH012/22

22-02-2022
Ethernet Access Direct Sensitive Pilot

GEN010/22

21-01-2022
Openreach SDEDS gateway server certificate renewal

ETH053/21

08-12-2021
Extension to the End of Life date for BES, WES, WEES and WES AGG

NGA010/21

06-09-2021
Connect the Unconnected special offer

ETH031/21

17-06-2021
Update on Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days

ETH030/21

09-06-2021
Sabor launched for all CPs to manage Ethernet orders and faults

ETH019/21

20-04-2021
EAD circuit completion where there is no power

ETH010/21

18-03-2021
Extension to the End of Life date of BES, WES, WEES and WES AGG

GEN024/21

09-03-2021
Update to the Disputed No Access process

GEN016/21

09-02-2021
Openreach SDEDS Gateway Server Certificate Renewal SDEDS) gateway server certificate renewal

ETH005/21

27-01-2021
Pilot/Soft Launch of next generation NTEs for EAD

GEN003/21

18-01-2021
All Provision and Repair / Risk Assessments and Method Statements process

GEN108/20

07-12-2020
Version withdrawal of XML services as part of EMP Release R4600

GEN107/20

03-12-2020
Consultation on Openreach‘s Future Handover Architecture and Exchange Footprint

ETH043/20

19-11-2020
Connection charge offer to assist with EAD auto-cancellations

GEN086/20

30-10-2020
Openreach ebXML Gateway New Site Introduction

NGA2024/19

18-10-2020
10 Gigabit GEA Cablelink for GEA-FTTP special offer

GEN079/20

12-10-2020
Update on Openreach Coronavirus Test and Protect Process

GEN075/20

29-09-2020
Openreach Secure Data Exchange and Distribution System (SDEDS) gateway Disaster Recovery (DR) switch

ETH036/20

18-09-2020
Next Generation EAD NTE Technology Trial

ETH031/20

07-08-2020
Withdrawal of the suspend auto-cancellation waiver

GEN053/20

24-07-2020
Communications Provider Itemised Statement (CPIS) file transfer

GEN046/20

06-07-2020
Update: Openreach chat solution and EiVA migration 4 July 2020

GEN045/20

02-07-2020
Reminder: Openreach chat solution and EiVA migration to go live by 06:00, 4 July 2020

NGA018/20

11-06-2020
Appointment Changes

NGA2013/20

20-05-2020
Bringing forward provision appointments on behalf of CPs

GEN030/20

05-05-2020
Bringing forward provision appointments on behalf of CPs

GEN029/20

29-04-2020
Openreach ebXML/B2B Gateway Signing Certificate Renewal

GEN027/20

28-04-2020
New Openreach Portal workshops

ETH017/20

22-04-2020
Re-imagining Ethernet Provision (REP) revised design: response extension

GEN018/20

23-03-2020
WLR Withdrawal Industry Working Group: A More Focused Session on Forced Migrations

ETH013/20

18-03-2020
Re-imagining Ethernet Provision (REP) revised design

NGA012/20

16-03-2020
GEA-FTTP and SOGEA 0.5/0.5 Mbps launch date and price update

ETH012/20

13-03-2020
CRF (Customer Requirement Form)

GEN016/20

12-03-2020
Version withdrawal of XML services as part of EMP Release R4400

GEN012/20

26-02-2020
Openreach SDEDS Gateway Migration to Enterprise cloud sites.

NGA009/20

21-02-2020
GEA-FTTP and SOGEA 0.5/0.5 Mbps launch date and price notification

GEN006/20

03-02-2020
Openreach ebXML/B2B gateway - new enterprise cloud sites and decommissioning of old sites

GEN003/20

24-01-2020
Openreach ebXML/B2B Gateway Server Certificate Renewal

GEN001/20

16-01-2020
B2B gateway - Introduction of new enterprise cloud sites

GEN105/19

09-12-2019
Invitation to attend an event on the future of WLR and related products

GEN101/19

27-11-2019
Openreach ebXML/B2B gateway - Introduction of new enterprise cloud sites

GEN099/19

25-11-2019
UPDATE: Agile appointing Proof of Concept

GEN095/19

15-11-2019
Agile appointing Proof of Concept

GEN093/19

05-11-2019
Openreach ebXML/B2B gateway - Introduction of new enterprise cloud sites

GEN086/19

24-10-2019
Version withdrawal of XML services as part of EMP Release R4300

ETH079/19

24-10-2019
From EMP R4250 Excess Construction Charge values will be to two decimal places

NGA2018/19

17-09-2019
GEA-FTTP 115/20, 220/30, 550/75 & 1000/115 Mbps launch date and price notification

NGA2017/19

12-09-2019
FTTP Bandwidth Modification special offer

ETH059/19

08-08-2019
Deployment changes to Telephone Validation for Ethernet Orders

GEN059/19

07-08-2019
Weather conditions in India

ETH054/19

31-07-2019
Telephone Validation for Ethernet Orders

ETH053/19

26-07-2019
Change to the URL for accessing legacy Clarity updates

NGA2011/19

21-07-2019
FTTP and FVA List Price Changes

GEN045/19

06-06-2019
Invitation to join a knowledge call on the WLR withdrawal programme

ETH033/19

03-06-2019
New 7 year EAD 10Gbps & OSA FC pricing (plus replacement 5 year OSA FC price)

NGA2004/19

22-05-2019
CP proof of concept phase for our GEA-FTTP order tracking tool

ETH014/19

28-03-2019
WES/WEES/BES (up to and includin 1Gbps) withdrawal of service

NGA2003/19

26-03-2019
GEA-FTTP 330/50 Mbps special offer extension

GEN021/19

08-03-2019
Industry consultation on the UKs digital infrastructure

GEN010/19

08-02-2019
CP contact routes for DSO & ECRT teams

GEN011/19

08-02-2019
Emergency Welfare Process Development Review

GEN001/19

07-01-2019
Reminder to register for the next WLR withdrawal industry consultation sub working group session

GEN106/20

Openreach Presents: The UK Digital Upgrade