06-11-2019
Project services order desk trial - Ethernet Access Direct (EAD)
05-11-2019
Openreach ebXML/B2B gateway - Introduction of new enterprise cloud sites
04-11-2019
GEA-FTTP Localised Marketing offer
04-11-2019
KCI Performance measure
02-11-2019
Change to Special Offer on GEA-FTTC VDSL Managed Install
01-11-2019
Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products
31-10-2019
Named Engineer Process Reminder
31-10-2019
ECC Pricing Update, effective from 2 December 2019 and 31 January 2020
30-10-2019
Review of Local Loop Unbundling (LLU) Ancillaries Prices
30-10-2019
Openreach Webservice/XML Gateway. Decommissioning of old stack Infrastructure
30-10-2019
Ethernet Access Portfolio Rationalisation (Phase 2)
28-10-2019
KCI Performance measure
25-10-2019
Project Services pricing
24-10-2019
FTTP on Demand price list format update
24-10-2019
EMP system test which will change the prefix to order/fault report references in EMP
24-10-2019
Version withdrawal of XML services as part of EMP Release R4300
24-10-2019
From EMP R4250 Excess Construction Charge values will be to two decimal places
23-10-2019
Update on our CSM site in Pune India affected by the elections
21-10-2019
KCI Performance measure
17-10-2019
CSM site in Pune India will be affected by the elections
16-10-2019
Launch pricing for two Ultrafast Site Visit Reasons (SVR)
15-10-2019
Changes to SOGEA escalation routes
15-10-2019
Changes to Application Service Desk escalation routes
15-10-2019
Changes to Premium Business Helpdesk escalation routes
14-10-2019
KCI Performance measure
14-10-2019
Changes to the PIA Product
10-10-2019
Economic benefits of full fibre broadband in the UK plus a blueprint for faster build
10-10-2019
Single Interface for Optical product escalations
08-10-2019
KCI Performance measure
06-10-2019
Launch of village trials to boost rural full fibre
03-10-2019
PIA Changes to the PIA Product
02-10-2019
Site Specific Risk Assessment Method Statement (SSRAMS) New Process Trial
02-10-2019
Deployment changes to "improvements to the communication of charges in Openreach KCIs"
01-10-2019
29 new Fibre First FTTP locations announced
30-09-2019
Openreach BES, WES and WEES 2500 and 10000 End of Service Notification
30-09-2019
KCI Performance measure
30-09-2019
Direct Customer Contact
30-09-2019
Changes to the PIA Product
27-09-2019
Invitation to the WLR withdrawal industry consultation working group
26-09-2019
Changes to ISDN2 and ISDN30 escalation routes
26-09-2019
KCI Performance measure
26-09-2019
Bulk Grouping Trial
26-09-2019
Extension to Dynamic Line Management (DLM) Policy Modification Special offer
25-09-2019
Introduction of two new regions for Dark Fibre X (DFX)
23-09-2019
KCI Performance measure
22-09-2019
GEA-FTTP order tracking tool - Launch of the HUD
20-09-2019
Issue with a change scheduled to be deployed in EMP R4150 on 21 September 2019
19-09-2019
Changes to bridge case target SLAs
19-09-2019
Updated Confidential SOR Process
18-09-2019
Improvements to the communication of charges in Openreach KCIs
17-09-2019
GEA-FTTP 115/20, 220/30, 550/75 & 1000/115 Mbps launch date and price notification
16-09-2019
KCI Performance measure
16-09-2019
Update: Temporal DLM Trial
13-09-2019
Notice of change to wabilling@bt.com email account
13-09-2019
FTTP Exchange/Single Order Exchange Upgrade trials consultation response
13-09-2019
Correction to Optical Spectrum Access price list notes
12-09-2019
FTTP Bandwidth Modification special offer
13-09-2019
Temporal DLM Trial
10-09-2019
Openreach Gfast deployment plans
09-09-2019
Point of Sale Best Practice Guide For GEA-FTTP
09-09-2019
KCI Performance measure
06-09-2019
Openreach event:Future of WLR and related products-LONDON-17Sep2019,CHANGE OF VENUE
02-09-2019
KCI Performance measure
30-08-2019
Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products
30-08-2019
Ethernet price changes
30-08-2019
Notice of scheduled outages of billing system for Q4 2019
28-08-2019
Consultation response extension GEA-FTTP for Business
21-08-2019
SOGEA and SOGFast Early Market Deployment Launch Pricing
19-08-2019
The Electronic Communications Code(Conditions and Restrictions)Regulations 2003
19-08-2019
Premium Business Helpdesk Proforma Change
19-08-2019
KCI Performance measure
16-08-2019
Bank Holiday Working
15-08-2019
Non-Standard Lines Price Changes
15-08-2019
Engineering and Service Solutions Price Changes
12-08-2019
KCI Performance measure
08-08-2019
Network delivery under The Electronic Communications Code Regulations
08-08-2019
Soft Launch of Dark Fibre X product (including prices)
08-08-2019
Notice of GBBU User Guide version update
08-08-2019
Deployment changes to Telephone Validation for Ethernet Orders
07-08-2019
Weather conditions in India
06-08-2019
KCI Performance measure
02-08-2019
SOR8492: CP personnel working beyond the NTE - in-life process launch
02-08-2019
SOR8492: CP personnel working beyond the NTE - in-life process launch
02-08-2019
Ethernet Access Direct(EAD) 100Mbps and 1000Mbps Redistributed Pricing offer
02-08-2019
36 new Fibre First FTTP locations announced
01-08-2019
Publication of the Updated Reference Offer reflecting PIMR changes
31-07-2019
Telephone Validation for Ethernet Orders
31-07-2019
KCI Performance measure
31-07-2019
Launch of .kmz route maps on Optical services
29-07-2019
Gfast Early Market Deployment Launch (EMDL) Pricing Available Now
26-07-2019
Change to the URL for accessing legacy Clarity updates
26-07-2019
Weekend Working
25-07-2019
Consultation response extension FTTP Exchange/Single Order Exchange Upgrade trials
25-07-2019
EAD Migrations from eCo to EMP
23-07-2019
Order Entry Improvements Update
22-07-2019
Full withdrawal of legacy high bandwidth services
22-07-2019
Withdrawal of OSA Service Cabinet option
22-07-2019
KCI Performance measure
21-07-2019
GEA-FTTP for Business Consultation Document
21-07-2019
FTTP and FVA List Price Changes
22-07-2019
PIA Changes to the PIA Product
19-07-2019
Launch of eChat Service for Single Order (SOGEA, SOGFast)
18-07-2019
Bulk Modification Price Change
18-07-2019
Project Services Optional Services
16-07-2019
KCI Performance measure
12-07-2019
Power Spectral Density Reshaping - REVISED DATE
12-07-2019
GEA-FTTC provision and repair - escalating network routing delays
11-07-2019
Power Spectral Density Reshaping
11-07-2019
Dynamic Line Management (DLM) Policy Modification Special offer
04-07-2019
Invitation to attend an event on the future of WLR and related products
04-07-2019
Ethernet Access Direct (EAD) Cancellation Special Offer
03-07-2019
Notice of scheduled outages of billing system for Q3 2019
02-07-2019
SLU Portfolio price changes
02-07-2019
KCI Performance measure
01-07-2019
Notice of change to wabilling@bt.com email account
30-06-2019
Gfast Early Market Deployment Launch Pricing
01-07-2019
WLR and ISDN Ancillaries price changes
27-06-2019
Change to Gfast minimum selling rule
27-06-2019
Fibre Cable (ECC) Price Change
27-06-2019
GEA Ancillaries Pricing Updates and FIRS withdrawal
25-06-2019
WLR withdrawal programme - subscribe to our newsletter
25-06-2019
WLR withdrawal programme - subscribe to our newsletter
25-06-2019
Quick Win process
24-06-2019
KCI Performance measure
24-06-2019
KCI Performance measure
20-06-2019
Notification of Fibre Voice Access stop sell
20-06-2019
Ethernet Access Portfolio Rationalisation
18-06-2019
Refresh and expansion of on-net list
17-06-2019
Consultation response on upgrading UK's digital infrastructure with GEA-FTTP
17-06-2019
Consultation on FTTP Exchange Upgrade and Single Order Exchange Upgrade trials
17-06-2019
Street Access 1Gbps Access Product Trial Phase 2
16-06-2019
Inside Out Engineering Concept Trial
13-06-2019
Quick Win proof of concept extension
12-06-2019
Notice of change to the SNNs used in GEA-FTTP provide orders
12-06-2019
Point of No Amend (PONA) trial update
11-06-2019
KCI Performance measure
11-06-2019
GEA-FTTC provision and repair-escalating network routing delays
06-06-2019
Invitation to join a knowledge call on the WLR withdrawal programme
06-06-2019
UPDATE:Invitation to the WLR/SOTAP industry consultation working group
06-06-2019
Higher ReTransmission Levels Trial
05-06-2019
KCI Performance measure
03-06-2019
New 7 year EAD 10Gbps & OSA FC pricing (plus replacement 5 year OSA FC price)
31-05-2019
Ethernet Access Direct (EAD) 1000Mbps Connection Special offer
25-05-2019
KCI Performance measure
22-05-2019
CP proof of concept phase for our GEA-FTTP order tracking tool
22-05-2019
SDEDS Server Certificate Renewal
21-05-2019
KCI Performance measure
20-05-2019
Invitation to the WLR / SOTAP industry consultation working group
20-05-2019
Electrical compliance requirements for LLU and Access Locate Points of Presence
20-05-2019
Quick Win process on the Equivalence Management Platform (EMP)
20-05-2019
PIA Changes to the PIA Map Tool
17-05-2019
EAD 100Mbps-1000Mbps remote upgrade and EAD 1000 Base-T status
16-05-2019
Password protection of attachments
16-05-2019
Simulated SOGEA day two field test solution proof of concept on FTTC services
15-05-2019
GEA-FTTC port reset trial
14-05-2019
Openreach to update design of end customer website
14-05-2019
KCI Performance measure
13-05-2019
EiVA chatbot availability in production
08-05-2019
Customer Service Management (CSM) teams
08-05-2019
KCI Performance measure
08-05-2019
Tactical DLM Reset Solution continuation
02-05-2019
GEA-FTTC provision - exchange only (EO) lines
01-05-2019
Response extension for Upgrading the UK's digital infrastructure consultation
29-04-2019
KCI Performance measure
26-04-2019
Update on the Proactive Overlay Payments Scheme
26-04-2019
Bringing forward the billing of WLR products from calendar day 2 to calendar day 1 each month
24-04-2019
KCI Performance measure
23-04-2019
Ethernet Access Direct Quick Win process on the Equivalence Management Platform
18-04-2019
Notification of the deployment of a change which was scheduled in EMP R4000 on 23 March 2019
17-04-2019
EAD 1Gbps remote upgrade pricing (from either EAD 10Mbps or 100Mbps)
17-04-2019
Street Access 1Gbps Access Product Trial Extension
17-04-2019
Ethernet Access Portfolio Rationalisation
16-04-2019
Notification of amendments to changes scheduled to be deployed in EMP R4000+
16-04-2019
KCI Performance measure
15-04-2019
CSM site in Pune India will be affected by the national elections
15-04-2019
End of tactical DLM Reset Solution
09-04-2019
KCI Performance measure
01-04-2019
Publication of a revised dimensioning tool for the Flexible Comingling Product (FCP)
01-04-2019
KCI Performance measure
01-04-2019
KCI Performance measure
01-04-2019
Physical Infrastructure Access (PIA) - Duct & Pole Access Map Tool Enhancements
28-03-2019
WES/WEES/BES (up to and includin 1Gbps) withdrawal of service
26-03-2019
GEA-FTTP 330/50 Mbps special offer extension
26-03-2019
Invitation to the WLR / SOTAP industry consultation working group
25-03-2019
Revised space licence fees for LLU and Access Locate
23-03-2019
FVA in combination with Generic Ethernet Access up to 55Mbps/10Mbps
22-03-2019
Notification of amendments to a change scheduled to be deployed in EMP R4000 on 23 March 2019
21-03-2019
Openreach consultation on an exchange-based approach to upgrading the UK's digital infrastructure
21-03-2019
Update on KCI Performance
20-03-2019
Notification of amendments to changes scheduled to be deployed in EMP R4000 on 23 March 2019
20-03-2019
Migration of legacy SDEDS to new Openreach Infrastructure
19-03-2019
Technical update for OSA FSP3000 Filter Connect
19-03-2019
Launch of new sites for Ethernet Backhaul Direct
15-03-2019
Retaining error protection trial
15-03-2019
Increase of DLM speed caps trial
14-03-2019
10 Gigabit GEA Cablelink selected exchange special offer
14-03-2019
Notice of scheduled outages of billing system for Q2 2019
13-03-2019
Notification of an amendment to a change scheduled to be deployed in EMP R4000 on 23 March 2019
08-03-2019
Industry consultation on the UKs digital infrastructure
08-03-2019
Removing visit save on simultaneous provide of WLR3 / LLU MPF and GEA-FTTC
08-03-2019
L2C Launch of the adjusted Standard DLM stability policy
05-03-2019
Automatic Compensation - changes to support our customers
04-03-2019
Change to SIM2 orders matching period
04-03-2019
e-Chat for CP Complaints - Trial
04-03-2019
Changes to Openreach Portal Contact Us Page
04-03-2019
Physical Infrastructure Access (PIA) Publication of Final Reference Offer
01-03-2019
Ethernet Access Direct (EAD) 1000Mbps Flexzone Connection Pricing offer
28-02-2019
TRC and SFI prices for 2019/20
21-02-2019
Re-imagining Ethernet Provision - implementation
20-02-2019
Revised energy usage per kWh pricing for Local Loop Unbundling (LLU) and Access Locate products
19-02-2019
EiVA Chatbot Proof of Concept
19-02-2019
Pilot and roll-out of capability for Openreach IP authentication on GEA-FTTC services
15-02-2019
Notice of GBBU User Guide version update
15-02-2019
Re-imagining Ethernet Provision - CP feedback
15-02-2019
L2C Launch of the adjusted Standard DLM stability policy
08-02-2019
CP contact routes for DSO & ECRT teams
08-02-2019
Emergency Welfare Process Development Review
06-02-2019
Launch of a new fault reporting process for GEA Cablelink
31-01-2019
GEA-FTTP selected exchange trial offer
31-01-2019
Rollback of Change Deployed within EMP R3950 on 19 January 2019
30-01-2019
Invitation to the WLR / SOTAP industry consultation working group
30-01-2019
Update on the Proactive Overlay Payments Scheme
24-01-2019
Improving the way new requests are raised to the Openreach Data Integrity Team
24-01-2019
Notification of Contracts - data protection changes
24-01-2019
OSA Filter Connect for Belfast City LFFN bid
21-01-2019
Physical Infrastructure Access (PIA) - Duct & Pole Access Map Tool Enhancements
18-01-2019
Update on KCI Performance
18-01-2019
Statement of Requirements System Changes
18-01-2019
Point of No Amend (PONA) trial update
17-01-2019
EMP Release - raising manual Emergency Welfare faults
14-01-2019
Special Phone Book Entries
11-01-2019
Fibre Infrastructure Pre-build trial.
10-01-2019
Statement of Requirements System Changes
09-01-2019
CP personnel working beyond the Network Termination Equipment (NTE) Proof of Concept extension
09-01-2019
EAD Resilience for EMP
07-01-2019
Reminder to register for the next WLR withdrawal industry consultation sub working group session
07-01-2019
PIA update - Network adjustment proof of concept
04-01-2019
GEA-FTTC Expedites Trial
Openreach Presents: The UK Digital Upgrade
Local loop unbundling briefings
Superfast fibre access briefings
Wholesale line rental briefings
Service products briefings
For archived briefings please click on the link above
Ethernet Services briefings
