22-06-2023
Excess Construction Charge (ECC) Fixed Fee Update
21-06-2023
Openreach Industry consultation - How we propose to exit the 103 priority exchanges by 2030
20-06-2023
Notice of scheduled outages of billing system for Q3 2023/24
19-06-2023
Launch of OSA 100G Single and OSA 100G Mux Single
19-06-2023
FTTP Advanced Pilot Extension
15-06-2023
Direct End Customer Contact – View My Engineer
15-06-2023
Direct End Customer Contact – Appointed Repair FTTP3 LTOK Troubleshooting and Remote Closure
02-06-2023
Launch of SOGEA and SOGfast Advanced managed install
01-06-2023
2.5Gb ONT trial (installation for specified FTTP bandwidths)
01-06-2023
Openreach fibre availability at Equinix MA5
01-06-2023
Openreach fibre availability at Telehouse South London
01-06-2023
Openreach fibre availability at Digital Realty Cloud House
31-05-2023
Notification of Tranche 12, 119 FTTP priority exchanges, stop sell implementation 4 June 2024
31-05-2023
Shallow Build Trial extension
30-05-2023
Notice of essential maintenance outage of billing system on 9 June 2023
25-05-2023
Removal of Formwize for Level 1 provision and repair CP Escalations
24-05-2023
OSEA Cisco: removal of remaining product references
24-05-2023
Launch of Equinox 2
23-05-2023
WLR and ISDN ancillary charges review
17-05-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
17-05-2023
Notice of essential maintenance outage of billing system for June 2023
05-05-2023
GEA-FTTP Equinox Waiver for Small CPs
04-05-2023
Ethernet Cablelink Notification of Draft Contract, Product Description and SIN1001 publication
25-04-2023
ISDN30 contact route for Job Control
25-04-2023
FTTP post-PONR cancellation charges policy update
24-04-2023
Notification of tranche 8, 46 FTTP priority exchanges, stop sell implementation 9 May 2023. Realignment of 44 notified exchanges.
20-04-2023
Update to guidance for sending Resilient Option 2 maps to customers
19-04-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
18-04-2023
This briefing is to update CPs on the planned service degradation measures in the trial areas of Salisbury and Mildenhall
12-04-2023
Launch of OSA Cloud Connect
11-04-2023
Sales query collaboration - proof of concept
05-04-2023
Trial of installation & commissioning of EAD using CP provided temporary power
31-03-2023
High Bandwidth Trouble to Resolve (T2R) Service Level Guarantees (SLGs) Contract Amendment Briefing
29-03-2023
Novations and Transfer of Service price changes
29-03-2023
LLU and Access Locate power price
29-03-2023
Price changes to Street Access, Broadcast Access and EAD Rugged 1Gb from July 2023
28-03-2023
Notice of essential maintenance outages of billing system for April 2023
27-03-2023
Delay to publication of priority 103 exchange exit consultation
27-03-2023
This briefing is to notify all CPs about Openreach’s intention to terminate Ethernet Services orders where a wayleave has reached deadlock and cannot be resolved in line with its existing rights under the Connectivity Services Contract.
27-03-2023
Connect the Unconnected Special Offer Extension
22-03-2023
Number Portability Geographic pricing changes
22-03-2023
Engineering and Services Solutions price changes
22-03-2023
Sub Loop Unbundling pricing changes
20-03-2023
New services and functionality on the PIA product
17-03-2023
Postponed launch of Equinox 2
15-03-2023
EAD 1000 new customer interface modify options
10-03-2023
FTTP Direct End Customer Contact – FTTP Non-Visited Orders
09-03-2023
Notice of scheduled outages of billing system for Q2 2023/24
08-03-2023
Ethernet Cablelink Notification of Draft Contract, Product Description & SIN1001 publication
02-03-2023
Customer videos
01-03-2023
Northern Ireland Remote Layer 2 Switch GEA Cablelink and CVLAN special offer extension
01-03-2023
Stop-sell of four OSA FSP3000 and OSA FSP3000 Filter Connect wavelength cards from 1 June 2023
01-03-2023
FTTP Advanced Pilot Extension
28-02-2023
Ethernet Backhaul Direct: Updated Dataset 8
28-02-2023
OSA Price Changes – Update
28-02-2023
1Gbit/s+ Pilot Extension
27-02-2023
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
23-02-2023
Short Duration Lines price changes
22-02-2023
Repair Service Maintenance Levels and associated price changes
21-02-2023
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast
20-02-2023
Notice of Credit Vet Policy Document v5 (Published)
20-02-2023
Enhanced process for SOGEA New Line Provide orders (New Line Provide wrong order type)
03-02-2023
Customer videos
03-02-2023
Ethernet Cablelink Support for extended Cable Drop Delay clock for orders impacted by SOR8679
01-02-2023
Extension of the deadline for ceasing EAD Enable and Street Access 1Gb (Outside Broadcast) for 6 Months
31-01-2023
OSEA Repair journey update
27-01-2023
Planned service degradation measures in the trial areas of Salisbury and Mildenhall
26-01-2023
OSA and OSEA price changes and product launches
25-01-2023
Design framework change to the CP Portal
25-01-2023
Shallow Build trial
23-01-2023
New services and functionality on the PIA product
19-01-2023
Notification of tranche 7, 46 FTTP priority exchanges, stop sell implementation 08 February 2023. Realignment of 40 notified exchanges
19-01-2023
Notification of product stop sells, tranche 11 in 51 FTTP exchanges
13-01-2023
Updated guide on how to log and check a complaint
04-01-2023
Emergency Welfare Process
04-01-2023
Ethernet Backhaul Direct (EBD) 1G stop-sell reminder
04-01-2023
Northern Ireland Gas Breaks Trial
28-12-2022
Complex Fault to Fibre Trial
22-12-2022
Dark Fibre price changes 2023-24 - Adjustment
21-12-2022
GEA-FTTP Fibre Voice Access (FVA) price change for April 2023
20-12-2022
Cablelink and Accommodation Services price changes from April 2023
20-12-2022
ECC price changes from April 2023
20-12-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
20-12-2022
Ethernet products and Main-link price changes for April 2023
20-12-2022
Renewal and launch of EAD 1Gb and EAD 10Gb Special Offers from 1 April 2023
16-12-2022
Delay in processing Service Level Guarantees
14-12-2022
TRC price changes for April 2023
14-12-2022
GEA Cablelink price changes for April 2023
14-12-2022
WLR Wholesale Calling and Network Features price changes for April 2023
14-12-2022
WLR price changes for April 2023
14-12-2022
Notice of scheduled outages of billing system for Q1 2023/24
14-12-2022
ISDN price changes for April 2023
14-12-2022
GEA-FTTP Equinox 2 Offer
14-12-2022
CP Engineer Pilot Notification
14-12-2022
Application of indexation to GEA-FTTP Equinox pricing for 2023/24, Equinox waiver relating to requirement for CPs to use specified order journeys in certain circumstances, and other GEA-FTTP price changes from 1 April 2023.
14-12-2022
SOGEA price changes for April 2023
14-12-2022
GEA-FTTC price changes for April 2023
14-12-2022
LLU Plan and Build price changes for April 2023
14-12-2022
MPF price changes for April 2023
14-12-2022
LLU SMPF price changes for April 2023
13-12-2022
Notification of the update of the Exchange Closure List
13-12-2022
Exchange Exit - Refreshed publication of the Exchange exit list by 2030
08-12-2022
Openreach copper escalations - actions to prioritise end customers without working service
06-12-2022
Contract termination notifications in the Deddington Exchange Exit Pilot area
06-12-2022
Dark Fibre price changes 2023-24
06-12-2022
PIA price changes 2023-24
05-12-2022
Complaint webform de-activation
02-12-2022
Licence Fees for LLU and Access Locate 2023/24
02-12-2022
Notice of essential maintenance outage of billing system for January 2023
01-12-2022
Mobile Infill Infrastructure Stop Sell
01-12-2022
Openreach is urging broadband users to get winter ready
30-11-2022
FTTP Advanced Pilot Extension
30-11-2022
Prove IP Voice Special Offer
29-11-2022
Shallow Build trial
29-11-2022
Briefing on Openreach handling of Step 1 contact and escalations
28-11-2022
LLU and Access Locate 2022/23 and 2023/24 power prices
28-11-2022
Ethernet Cablelink Completion of Sabor Adoption and closure of legacy system access
25-11-2022
Industry Briefing for Temporary Coiling of Overhead Cable and Equipment - Policy
21-11-2022
EAD 1000 modify of access media types
21-11-2022
Ethernet Cablelink new Fault Management portal is now live
21-11-2022
New services and functionality on the PIA product
16-11-2022
Ethernet Cablelink - Notification of closure of support for Eco-X and Customer Requirement Form
15-11-2022
Saturday Appointing for FTTP
10-11-2022
Update on our communication plans for CPs and their customers in the WLR withdrawal trial sites (Salisbury and Mildenhall)
10-11-2022
Invitation to take part in the development of APIs for HUD
09-11-2022
Amendment notice of essential maintenance outage of billing system for November 2022
07-11-2022
10Gb Cablelink Special Offer: Buy Three Get One Free
01-11-2022
1Gbit/s+ Pilot Pricing Launch
27-10-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
25-10-2022
Notice of essential maintenance outage of billing system for November 2022
24-10-2022
GEA Ancillaries price change
24-10-2022
OSEA 2.7G MOTR wavelength product withdrawal from new supply
19-10-2022
Installation and commissioning of Ethernet Access Direct (EAD) using temporary power
17-10-2022
ISDN products are being migrated to Sabor
17-10-2022
EAD Sensitive launch of service modify
17-10-2022
Ethernet Cablelink Launch on COF401 Internal Cable
14-10-2022
Ethernet Cablelink publication of Cease User Guide & update to the Orchestration Matrix
13-10-2022
SOTAP lines for temporary use
12-10-2022
Notification of product stop sells, tranche 10 in 32 FTTP exchanges
12-10-2022
Notification of tranche 6, 51 FTTP priority exchanges, stop sell implementation 1 November 2022. A realignment of 32 notified exchanges
05-10-2022
Exchange exit pilot migration rebate policy
04-10-2022
Postponement of billing system outages scheduled for October 2022
03-10-2022
Restoration of Service (Line taken over in error)
03-10-2022
EAD 10Mb and EAD 100Mb Price Changes
03-10-2022
Postponement of billing system outages scheduled for October 2022
30-09-2022
LLU MPF Price Change
28-09-2022
New Supply Options for EAD Rugged 1Gb
27-09-2022
Introduction of a new enterprise cloud site in ebXML/B2B Gateway
23-09-2022
FTTP New Sites pre-order process update
23-09-2022
LLU and Access Locate DC Power Options Price Changes
20-09-2022
Direct End Customer Contact – Openreach Missed Provision
20-09-2022
Changes to the Generic Bill Back Up Guide (GBBU) for PIA
20-09-2022
New Services and Functionality on the PIA Product
16-09-2022
Commercial actions for 19 September 2022 bank holiday
13-09-2022
Notice of scheduled outages of billing system for Q4 2022/23
08-09-2022
Notice of Credit Vet Policy Document v4
07-09-2022
Notice of essential maintenance outage of billing system for September 2022
05-09-2022
Notice of Direct Debit Issue
05-09-2022
Dark Fibre updated customer service plan
01-09-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
31-08-2022
Change to Engineering Principles CP08 on the PIA Product
31-08-2022
Change to Engineering Principles CP08 on the PIA Product
23-08-2022
GEA and SMPF Ancillaries Price Changes
22-08-2022
Saturday Appointing for FTTP
18-08-2022
Reduction to the price of Fibre Cable for ECCs
11-08-2022
Multiple Ebilling Users
11-08-2022
SOGEA D Side Only (Day 2) Exchange Switch Dates
09-08-2022
Notice of Credit Vet Policy Document v4 notified
05-08-2022
Escalation Formwize Change
03-08-2022
Launch of new Optical Spectrum Access service options, including 100Gb Wavelength Card, 9U High-Power Chassis, 36 Channel Optical Filter and changes to XG210 Filter Connect Single-Fibre Working Base-Build
01-08-2022
Indicative pricing for a mobile connectivity solution
01-08-2022
Ethernet Cablelink product documentation updates
28-07-2022
System Repository Capability Enabled
28-07-2022
Changes to the PIA Product
27-07-2022
Closure of Eco X
26-07-2022
LLU and Access Locate 2022/23 power price review
26-07-2022
This briefing is to update CPs on end customer contact to the customers of ‘non-engaged’ Communications Providers (CP) with active WLR assets in the trial areas (Salisbury and/or Mildenhall)
24-07-2022
New Services and Functionality on the PIA Product
22-07-2022
GEA-FTTP: Switch on of GEA-FTTP Pre-order 2_0
21-07-2022
Notification of product stop sells, tranche 9 in 65 FTTP exchanges.
21-07-2022
Notification of tranche 5, 67 FTTP priority exchanges, stop sell implementation 02 August 2022. A realignment of 30 notified exchanges.
21-07-2022
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast extension
19-07-2022
Direct end customer contact transition from trial to business as usual
15-07-2022
Notice of essential maintenance outage of billing system for July 2022
11-07-2022
WLR Withdrawal in Salisbury and Mildenhall migration update
08-07-2022
Notice of essential maintenance outage of billing system for August 2022
06-07-2022
Policy change to allow SOGEA 0.5Mbps orders within FTTP Priority Stop Sell exchange areas
05-07-2022
WLR Withdrawal in Salisbury and Mildenhall migration update
01-07-2022
Ethernet Cablelink Draft publications of new Product Description and Orchestration Matrix
30-06-2022
Ethernet Backhaul Direct (EBD) 1G stop selling
24-06-2022
Direct End Customer Contact Trial – non-appointed repair proof of concept
22-06-2022
Minor Price List Changes
22-06-2022
Reduction to EBD Cancellation Rates
21-06-2022
Excess Construction Charge (ECC) Fixed Fee Update
21-06-2022
Saturday Appointing for FTTP
21-06-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
20-06-2022
OSA Repair journey update
16-06-2022
WLR Withdrawal in Salisbury and Mildenhall migration update
16-06-2022
WLR and ISDN Price Changes
16-06-2022
Adoption of current temporary FTTP Dead on Arrive (DOA) Service Level Guarantee (SLG) framework.
16-06-2022
Weekend Working for GEA FTTC PCP Only
13-06-2022
Ethernet Cablelink SIN1001 update
09-06-2022
Notice of essential maintenance outage of billing system for July 2022
07-06-2022
Notice of scheduled outages of billing system for Q3 2022/23
31-05-2022
Restoration of Service (Line taken over in error)
30-05-2022
SOGEA D Side Only (Day2) East Anglia Trial Expansion
26-05-2022
ECC and PIA Ancillary Items Price Changes
25-05-2022
PIA Drop Wire Replacement Proof of Concept Announcement
23-05-2022
New Services and Functionality on the PIA Product
13-05-2022
Updates to OSA FSP3000, OSEA 6500 and OSEA FC Lite product descriptions
13-05-2022
New services and functionality on the PIA product
13-05-2022
SOGEA D-side only (Day 2) trial in Mildenhall
11-05-2022
Migrating WLR lines at Non-Served Premises to SOTAP
09-05-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
06-05-2022
Exchange Exit Pilot – Change of Ethernet Local Serving Exchanges in these areas
03-05-2022
Dark Fibre Access Variants Full Launch Notification
03-05-2022
Notice of essential maintenance outage of billing system for May 2022
28-04-2022
PIA Ancillary Items Price Changes
26-04-2022
SOTAP Pilot Announcement and Pilot Pricing
21-04-2022
Abortive Visit Charge Price Change
20-04-2022
Updates to EBD, OSEA 4200 and ONBS product descriptions
20-04-2022
Street Access Stop Sell
19-04-2022
Launch of EAD Rugged 1Gb
14-04-2022
Network Adjustment Submission details - Lead In Questionnaire
13-04-2022
Notification of product stop sells, tranche 8 in 46 FTTP exchanges.
13-04-2022
Notification of tranche 4, 69 FTTP priority exchanges, stop sell implementation 29 April 2022. Realignment of 33 notified exchanges.
12-04-2022
Exchange Exit Pilot response to industry
12-04-2022
Best practice guidance to CPs – EAD order placement
12-04-2022
Launch of FTTP Advanced install Pilot
11-04-2022
SMPF / FTTC Contract termination notifications in the Salisbury and Mildenhall trial areas
11-04-2022
Openreach FND Business Customer Services Call Platform Migration
01-04-2022
Northern Ireland Remote Layer 2 Switch GEA Cablelink and CVLAN special offer - extension of participation date
31-03-2022
Engineering Services price changes
31-03-2022
Launch of Ethernet Access Direct Sensitive (EAD-S)
31-03-2022
Proactive Proof of Concept 2nd Extension
28-03-2022
Launch of ‘£750/£850 EAD 1Gbps CLA Connection’ Special Offer
25-03-2022
Openreach to proceed with the Exchange Exit Pilot
25-03-2022
Change to published heat maps
25-03-2022
Notice of essential maintenance outage of billing system for Q1 2022/23
24-03-2022
Number portability pricing review
24-03-2022
LLU and Access Locate 2022/23 power usage price review
22-03-2022
Special Offer for Trials of Accelerated Migrations to GEA- FTTP
17-03-2022
Notice of scheduled outages of billing system for Q2 2022/23
17-03-2022
Next generation NTE introduction for EAD 100Mb and EAD 1Gb
17-03-2022
Notice of scheduled outages of billing system for Q1 2022/23
15-03-2022
Dark Fibre Services Contract Changes
10-03-2022
Special update on Critical National Infrastructure
09-03-2022
URL change to the way CPs access the Openreach Portal
07-03-2022
Ethernet Cablelink new Customer Requirement Form (CRF)
07-03-2022
Reminder: DFX migration from Siebel to Sabor
03-03-2022
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
02-03-2022
Renewal of EAD 1Gbps Connection Special Offer in CLA and HNR markets
03-03-2022
Openreach FND Business Customer Services Call Platform Migration
02-03-2022
Ethernet Access Direct Sensitive Pilot
02-03-2022
OSA FSP3000 Resilience Option 1 (RO1): Stop Sell
01-03-2022
Launch of Dark Fibre Novations
17-02-2022
Delayed consultation response for the Exchange Exit pilot
16-02-2022
Test and learn campaign in Mildenhall
11-02-2022
Restoration of Service (Line taken over in error)
11-02-2022
Openreach FND Business Customer Services Call Platform Migration
10-02-2022
Notice of scheduled outages of billing system for Q4 2021/22
10-02-2022
Openreach is creating 4,000 new jobs in 2022
08-02-2022
OSA Bundle Pricing Updates
08-02-2022
Ethernet Cablelink update to Product Description and SIN 1001
08-02-2022
FTTP speed test trial
03-02-2022
OSA and OSEA Price Changes Update
31-01-2022
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast
31-01-2022
Update to OSEA Filter Connect Lite product description and SIN1002
28-01-2022
Weekend Working for GEA FTTC PCP Only
27-01-2022
Non-Standard Lines Price Changes
27-01-2022
Street Access, Broadcast Access and CCTV Access Portfolio Changes
27-01-2022
OSA and OSEA Price Changes
24-01-2022
Deemed consent principles handbook
24-01-2022
Restoration of Service (Line taken over in error) process
24-01-2022
Standalone Survey Trial
24-01-2022
New Services and Functionality on the PIA Product
21-01-2022
Update: Changes to XML Namespaces on EMP (Uplift and Transformation of ESB)
21-01-2022
Reseller functionality on Openreach CP portal
14-01-2022
Restoration of Service process (line taken over in error)
14-01-2022
Openreach FND Business Customer Services Call Platform Migration
14-01-2022
Launch of Next Generation NTE for EAD 10Gb
14-01-2022
Dark Fibre Product Description, Forecast Manual and SIN525 Update
14-01-2022
DFX migration from Siebel to Sabor
14-01-2022
PIA Overhead Proof of Concept announcement
13-01-2022
Email address for BES, WES, WEES and WES AGG conditional extension requests
12-01-2022
Notification of changes to 16 FTTP priority exchanges stop sell dates
12-01-2022
Contract termination notifications in the Salisbury and Mildenhall trial areas
12-01-2022
Notification of product stop sells, Tranche 7 in 98 FTTP exchanges
07-01-2022
SOGEA Advanced Managed Install Pilot
06-01-2022
Northern Ireland Remote Layer 2 Switch GEA Cablelink and CVLAN special offer
05-01-2022
Direct End Customer Contact Trial
05-01-2022
New Line Provide Wrong Order Type WLR3 / LLU MPF
05-01-2022
Openreach fibre availability at Equinix LD7 Data Centre Slough
05-01-2022
Openreach fibre availability at NTT Hemel 4 Data Centre Slough
30-12-2021
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
23-12-2021
ECC and Access Locate Price Changes 2022/23
23-12-2021
Time Related Charges (TRCs) Price Changes
23-12-2021
ECC and Access Locate Price Changes 2022/23
23-12-2021
Ethernet and Main-link Price Changes 2022/23
23-12-2021
GEA-FTTC Price Changes
23-12-2021
WLR Price Changes
23-12-2021
Review of Wholesale Line Rental (WLR) and ISDN Ancillaries – Calling and Network Feature Prices
23-12-2021
ISDN2 and ISDN30 Price Changes
23-12-2021
GEA-FTTP Price Changes (including FVA and FOD)
23-12-2021
Application of indexation to GEA-FTTP Equinox pricing for 2022/23
23-12-2021
SOGEA and SOGFast Price Changes
23-12-2021
GEA-FTTC Price Changes
23-12-2021
Review of Local Loop Unbundling (LLU) Prices
22-12-2021
Ethernet Cablelink Product Description and SIN1001 update
21-12-2021
Cablelink Variant Stop Sell and 2022/23 Price Changes
20-12-2021
SOGEA D Side Only (Day 2) Trial in Mildenhall
20-12-2021
Review of Sub Loop Unbundling (SLU) Prices
17-12-2021
Notice of scheduled outages of billing system for Q1 2022/23
16-12-2021
Dark Fibre Price Changes 2022/23
16-12-2021
PIA Price Changes 2022/23
15-12-2021
Ethernet Planning Performance Briefing
15-12-2021
Civil Performance Briefing
15-12-2021
LLU and Access Locate 2022/23 energy price review
13-12-2021
Ethernet Backhaul Direct (EBD): extended lead-time for equipment supply
10-12-2021
EiVA self-serve redirection on additional transfer reason
09-12-2021
Licence Fees for LLU and Access Locate
09-12-2021
Dynamic Line Management (DLM) Reset Process Improvement Trial
09-12-2021
Dynamic Line Management (DLM) Policy Modification Special Offer
06-12-2021
Migrating non-standard lines and lines at non-served premises to All IP
01-12-2021
Mobile Infill Infrastructure Solution stop sell
25-11-2021
Restoration of Service (line taken over in error) process
25-11-2021
Novations and Transfer of Service – price change
25-11-2021
SOGEA and SOGfast Advanced install Pilot price
25-11-2021
Service Maintenance Levels – price changes
25-11-2021
Notice for update to bill back up files
22-11-2021
Expansion of scope for CP personnel working at and beyond the NTE
22-11-2021
FFIB Bid Category Pricing model
22-11-2021
New Services and Functionality on the PIA Product
19-11-2021
EiVA transfer reasons and self-serve redirection
19-11-2021
ETH 052/21 Civil Performance Briefing
18-11-2021
ETH051/21 Next Generation EAD NTEs - Pilot Expansion
15-11-2021
Supply issues with new sub meters ordered for Point of Presence (PoPs)
12-11-2021
Exchange Exit Pilot Consultation and notification of an Industry briefing session
10-11-2021
FTTP speed test trial
08-11-2021
Launch of Openreach Digital Services Test Lab
01-11-2021
FTTP on Demand near network commercial trial
01-11-2021
Saturday Appointing for FTTP
01-11-2021
FTTP on Demand coverage expansion
22-10-2021
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
22-10-2021
New Line Provide Wrong Order Type WLR3 / LLU MPF - DEFERRAL of proposed check
22-10-2021
Civil Performance Briefing
21-10-2021
Notification of update to customer briefing GEN096/21
20-10-2021
Issues with notifications from the Openreach portal
19-10-2021
Notification of product stop sells, Tranche 6 in 79 FTTP exchanges
18-10-2021
Exchange Footprint Questions & Answers Version 1.0
14-10-2021
Organisational change for the CP contact service team
13-10-2021
Stop Sell implementation date for Tranche 1b and 2 - 13 October 2021
11-10-2021
Notification of changes to thirteen FTTP priority exchanges stop sell dates
07-10-2021
Notice of scheduled outages of billing system for October 2021
07-10-2021
OSEA 6500 and OSEA Lite: extended lead-times for equipment supply
06-10-2021
Proactive Proof of Concept Extension
06-10-2021
LLU MPF Price Changes
05-10-2021
Dynamic Line Management Stability Policy Extension
04-10-2021
GEA-FTTP Equinox Offer
04-10-2021
Notification of postponement of Stop Sell implementation date for Tranche 1b and 2 from 5 October 2021 to 13 October 2021, due to final checks on coverage achieved in Tranche 1b and Tranche 2 notified exchanges
01-10-2021
Launch of FTTP Subsequent Provide (as remote activation)
01-10-2021
New briefing category for Dark Fibre briefings
01-10-2021
Dark Fibre Pre-2000 Fibre Trial Restart
30-09-2021
Change of contact details on invoices
29-09-2021
GEA-FTTP Equinox Offer
28-09-2021
Ethernet service update
28-09-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
24-09-2021
New Line Provide Wrong Order Type WLR3 / LLU MPF
24-09-2021
Civil Performance Briefing
20-09-2021
New Services and Functionality on the PIA Product
17-09-2021
Ethernet system failure update
17-09-2021
EMP release schedule 2022
14-09-2021
Notice of scheduled outages of billing system for Q4 2021/22
06-09-2021
Invitation to a virtual Q and A event for UK businesses ahead of digital upgrade of phone network
06-09-2021
Notification of changes to nine FTTP priority exchanges stop sell dates
06-09-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
02-09-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
01-09-2021
Stop Sell of Broadcast Access
01-09-2021
GEA and SMPF Ancillaries Price Changes
01-09-2021
OSA FSP3000 Filter Connect and OSA XG210 Filter Connect: new product codes
27-08-2021
Change to Fibre Enquiries Form
26-08-2021
Price changes for leased line circuits being used to aggregate FTTP to multiple premises
20-08-2021
Civils Performance Briefing
20-08-2021
Pricing special offer on GEA-FTTC/SOGEA and Gfast/SOGfast
18-08-2021
Next Generation EAD (XG120 introduction) Pilot dates
17-08-2021
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
17-08-2021
Dark Fibre Access Soft Launch Notification – Now Live
17-08-2021
Dark Fibre X (DFX) Exchange Reclassification Termination Notification
16-08-2021
PIA Underground Proof of Concept announcement
16-08-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
13-08-2021
Direct End Customer contact – SMS re-appointing
09-08-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
09-08-2021
New Functionality on the PIA Product
04-08-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
02-08-2021
Reduction to price of PIA Network Adjustment Verification - Complex
02-08-2021
Notification of product stop sells, Tranche 5 in 86 FTTP exchanges and changes to 15 exchange FTTP priority stop sell dates
27-07-2021
Notice of scheduled outages of billing system for August 2021
23-07-2021
WLR Siebel upgraded platform now live on Equivalence Management Platform (EMP)
23-07-2021
Service Level Guarantees (SLGs)
22-07-2021
OSEA 6500 Filter Connect: new product codes
22-07-2021
WLR and ISDN Price Changes
20-07-2021
Dark Fibre product soft launch notification
20-07-2021
GEA-FTTP build to the wall trial
19-07-2021
Dark Fibre Access Launch Pricing
19-07-2021
New Services and Functionality on the PIA Product
16-07-2021
Self-serve redirection on EiVA delayed
16-07-2021
Civil Performance Briefing
15-07-2021
CP Guide for ordering Ethernet Cablelink
14-07-2021
Postponement of update to Bill Back Up files
12-07-2021
Contact redirection to self-serve on EiVA
08-07-2021
CP Trial of migration to All IP for end customers with Special Services
08-07-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
06-07-2021
Obtaining information on wayleaves granted to Openreach after 28 December 2017
06-07-2021
Obtaining information on wayleaves granted to Openreach after 28 December 2017
06-07-2021
OSA FSP3000 wavelength product withdrawal from new supply
02-07-2021
Weekend Working for GEA FTTC PCP Only
01-07-2021
GEA-FTTP Equinox Offer
30-06-2021
Dark Fibre X Pre-2000 Fibre Trial Circuit Distance Extension
30-06-2021
FTTP Cancellation Charges – Change of price list description
29-06-2021
EBD Early Termination Charges Reductions
25-06-2021
New facility to raise escalations via HUD
24-06-2021
Notice for update to bill back up files
24-06-2021
Drop-in sessions supporting Tranche 1a FTTP exchange upgrade stop sell
24-06-2021
Withdrawal from new supply of EAD RO1 connections
24-06-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
23-06-2021
Openreach is announcing a further 551 more locations in our FTTP build plan
23-06-2021
GEA-FTTP 1 Gigabit GEA Cablelink special offer
23-06-2021
Excess Construction Charge (ECC) Fixed Fee Update and EAD Connection Charges Price Changes
22-06-2021
Closure of the Portal Order Tracker
22-06-2021
Ethernet NTE Briefing Number 8
18-06-2021
New facility to raise escalations via HUD and work-around for Amend FTTP Appointments
18-06-2021
Civil Performance Briefing
18-06-2021
Improvements to the External Information Point (EIP) Process
17-06-2021
Changes to FTTP priority exchanges stop sell policy
16-06-2021
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
10-06-2021
Dynamic Line Management Stability Policy Trial
09-06-2021
PIA Product – Evidence Upload Fix
09-06-2021
Dark Fibre X (DFX) Exchange List Update
07-06-2021
Notice of scheduled outages of billing system for Q3 2021/22
07-06-2021
Postponement of billing system outages scheduled for June 2021
28-05-2021
GEA-FTTP Only Offer v2 updates
28-05-2021
Special Offer to support Stop Sell Exchanges
28-05-2021
Openreach is announcing FTTP build plans to upgrade millions more rural homes and businesses
27-05-2021
Introducing Single Sign On (SSO) to access the Openreach Portal
24-05-2021
Dark Fibre X Pre-2000 Fibre Trial Second Extension
21-05-2021
Closure of FTTP Bulk update trial
21-05-2021
Cablelink order entry issue for Internal variants
20-05-2021
Publication of the Dark Fibre Draft Reference Offer
20-05-2021
Civil Performance Briefing
19-05-2021
Ethernet Access Direct Reach and Mainlink billing correction update
19-05-2021
Statement of Requirements Knowledge Call
18-05-2021
10 Gigabit GEA Cablelink for GEA-FTTP special offer
17-05-2021
OSA Repair journey update
17-05-2021
Changes to the PIA Product
13-05-2021
OSA Repair journey update
13-05-2021
Direct End Customer Contact – move from Proof of Concept to Trial phase
12-05-2021
CSM EChat Behaviours
10-05-2021
Openreach ebXML/B2B Gateway. Introduction of a new enterprise cloud site
10-05-2021
Change to FTTP priority exchanges notified for stop sell in June 2021
06-05-2021
New feature enhancements on EiVA
06-05-2021
Notice of essential maintenance outage of billing system for June 2021
06-05-2021
Summary of CPs Responses to Exchange Footprint Consultation
30-04-2021
Launch of out of hours multiple MPF tie pair retermination product
30-04-2021
Cablelink High Fibre count variants launch
30-04-2021
OSA EMP repair journey update
30-04-2021
Updated Stop Sell launch pack available on the Openreach website
29-04-2021
Launch of PIA Novations and additional Novation charges
29-04-2021
Notification of product stop sells (withdrawal of new supply) in an additional 77 FTTP upgrade exchanges
29-04-2021
LLU DC Power Options Price Changes
28-04-2021
Room Licence Fees for LLU and Access Locate
27-04-2021
Ethernet Product Withdrawals and OSEA and ONBS Minor Price Changes
27-04-2021
WLR Migration or Conversion from SOGEA Price Changes
27-04-2021
Engineering policy change to pole loading on 180° distributed poles
26-04-2021
Changes to the PIA Application Programming Interface (API) Product
23-04-2021
Update to DFX Suppliers’ Information Note (SIN) 525
23-04-2021
Civil Performance Briefing
23-04-2021
OSA Repair journey update
20-04-2021
PIA Ancillary Items Price Changes
20-04-2021
Access Locate and ECC Price Changes
19-04-2021
Ethernet and WDM Services Price Changes
19-04-2021
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
19-04-2021
OSEA 6500 Filter Connect product description update
15-04-2021
GEA-FTTP Minimum Term Period (Amendment to ACCN OR706)
15-04-2021
OSA Repair journey
08-04-2021
LLU Price Changes
07-04-2021
Invitation to the Dark Fibre Access Introduction Industry Session
06-04-2021
GEA-FTTC Price Changes
06-04-2021
Proactive Proof of Concept
01-04-2021
Cablelink High Fibre count variants launch
01-04-2021
New features for EiVA
31-03-2021
GEA-FTTP, FVA and FOD Price Changes
31-03-2021
WLR Price Changes
31-03-2021
Launch of High Fibre Count Cablelink Products and Cablelink Price Changes
31-03-2021
SOGEA Price Changes
31-03-2021
LLU Price Changes
31-03-2021
ISDN2 and ISDN30 Price Changes
31-03-2021
WFTMR: Dark Fibre Inter-Exchange Price Changes
31-03-2021
GEA-FTTC Price Changes
31-03-2021
TRC Price Changes
31-03-2021
WFTMR: PIA Price Changes
31-03-2021
SMPF Price Changes
29-03-2021
GEA-FTTP Advanced Trial
25-03-2021
Notice of scheduled outages of billing system for Q2 2021/22
25-03-2021
FTTP Provision – new structured notes
24-03-2021
OSEA Filter Connect Lite Available Now
23-03-2021
How to see service notifications and CP briefings
23-03-2021
Security changes to access the Openreach Portal
22-03-2021
Changes to the PIA Product
22-03-2021
New features for EiVA
19-03-2021
GEA-FTTP Only Offer v2 and Localised Marketing Offer – Lockdown related updates
19-03-2021
Civil Performance Briefing
19-03-2021
PoC to test the use of the video technology platform, SightCall
12-03-2021
Extension of EAD 1Gbps CLA and HNR Connection Special Offer
12-03-2021
Covid-19: Engineers working in customer premises and exchange buildings
09-03-2021
Saturday appointing for GEA-FTTP
05-03-2021
New features for EiVA
03-03-2021
ISO270001 certification for Ethernet and Optical products
25-02-2021
LLU and Access Locate 2021/22 energy price review
24-02-2021
Changes to the Full Fibre Infrastructure Build (FFIB) bid management process
23-02-2021
OSEA Filter Connect Lite Launch
19-02-2021
Changes to the Escalations Formwize, FTTP manager escalations
19-02-2021
Civils update February 2021
16-02-2021
New features and enhancements on EiVA
12-02-2021
Exchange Footprint Consultation – Publication of Additional Exchange Information
11-02-2021
Increased demand into escalations
10-02-2021
Improving engineer and end customer safety on appointed repair tasks during Covid
04-02-2021
Notification to commence a proof of concept of a new WLR3 159 calling and network feature
04-02-2021
End of the daily DLM reset interim solution
03-02-2021
Invitation to the Transitioning Copper Services to All IP working group (formerly known as WLR industry consultation working group)
03-02-2021
Dark Fibre X Pre-2000 Fibre Trial Extension
02-02-2021
New features on EiVA for faults
29-01-2021
GEA-FTTP Only Offer v2 – Lockdown related updates
29-01-2021
HUD now available for all provision products
28-01-2021
SOGEA reversion pricing to legacy products
28-01-2021
SML4 price increase
28-01-2021
Notice of essential maintenance of Ebilling system for 13 March 2021
25-01-2021
Notification of product stop sells (withdrawal of new supply) in an additional 51 FTTP upgrade exchanges
22-01-2021
Extension to SOGEA New Line Provide Special Offer
22-01-2021
Cablelink SIN and Technical specification documents
22-01-2021
CSM EChat Survey
21-01-2021
Action Openreach has taken to ensure EAD orders do not auto cancel where we are unable to gain site access due to COVID-19 restrictions
21-01-2021
New features on EiVA for faults
21-01-2021
Sub-Loop Unbundling Price Changes
21-01-2021
Copper Provision Policy is being changed for FTTP new site locations
20-01-2021
GEA-FTTP Only Offer v2 and Localised Marketing Offer – Lockdown related updates
20-01-2021
Emergency Welfare Process Updates
19-01-2021
Extension of withdrawal date for EAD Enable and Street Access (Outside Broadcast)
18-01-2021
Ethernet NTE Briefing Number 7
18-01-2021
Changes to the PIA Product
13-01-2021
Openreach Customer portal - January 2021 review sessions
04-01-2021
Duct Overlay Proof of Concept
04-01-2021
Direct End Customer Contact Proof of Concept
23-12-2020
10 Gigabit GEA Cablelink for GEA-FTTP special offer
23-12-2020
GEA-FTTP Localised Marketing offer
23-12-2020
Emergency Welfare Process Update
23-12-2020
Additional guidance related to pricing for leased lines used to aggregate FTTP
23-12-2020
GEA-FTTP for Business Trial
22-12-2020
Connectivity Services Contract text for EAD to reflect CCDs of less than 30 working days
22-12-2020
GEA-FTTP Only offer - Changes to the existing offer
22-12-2020
New features on EiVA for faults
22-12-2020
New feature on EiVA for SOGEA/SOGfast amend appointment and site contact details
22-12-2020
Improvement for Customer Satisfaction Surveys on EiVA
21-12-2020
Withdrawal of Broadcast Access product variants
18-12-2020
PoC to test revised processes for overhead work is moving to business as usual
18-12-2020
WLR Withdrawal - Reminder of national WLR product withdrawal
18-12-2020
Openreach is announcing over 5,000 new jobs
17-12-2020
Addition to the price list of WLR Exchange Only Sim Provide with SMPF Basic and Premium price points
16-12-2020
Notice of scheduled outages of billing system for Q1 2021/22
11-12-2020
Ethernet NTE Briefing Number 6
11-12-2020
Withdrawal of key worker process for all products
10-12-2020
Saturday appointing for GEA-FTTP
10-12-2020
Invitation to Customer Service Plan and other processes best practice call
10-12-2020
Latest customer portal migration plan
09-12-2020
Saturday appointing for GEA-FTTC PCP Only
02-12-2020
Review of Wholesale Line Rental (WLR) and ISDN Ancillaries - Calling and Network Feature Prices
02-12-2020
Change to selected BES and WES/WEES prices
02-12-2020
Repair Journey Customer Improvements
01-12-2020
Network In Advance price change
30-11-2020
Price changes for leased line circuits being used to aggregate FTTP to multiple premises
30-11-2020
CSM EiVA amend appointments - temporary removal of the expedite function
30-11-2020
Launch of new wavelength card options for OSEA 6500 Filter Connect
30-11-2020
Notification of Stop Sell exceptions process and launch pack available on the Openreach website
28-11-2020
Amend DLM functionality
28-11-2020
Amend DLM functionality Pricing
24-11-2020
Review of Local Loop Unbundling (LLU) Ancillaries Prices
24-11-2020
Rescheduled customer portal show and tell dashboard sessions
23-11-2020
Changes to the PIA Product
23-11-2020
Removal of the tactical KCI 2.8 (FTTP)
23-11-2020
Ethernet Access Direct Mainlink calculation using the Local Access Dataset
23-11-2020
Ethernet Access Direct Reach and Mainlink investigation update
20-11-2020
Next Generation EAD
20-11-2020
Notice for introduction of new field to bill back up files
18-11-2020
Ethernet Backhaul Direct: Updated Dataset 8 and CRF
17-11-2020
Direct End Customer Contact Proof of Concept
17-11-2020
CSM chat validation
16-11-2020
Ethernet NTE Briefing Number 5
16-11-2020
Premium Managed Install for Gfast and SOGfast and the location of NTE/ONT in Amber areas of working
16-11-2020
Premium Managed Install for Gfast and SOGfast and the location of NTE/ONT in Amber areas of working
13-11-2020
SELT Snapshot Introduction on SOGEA
12-11-2020
New customer portal migration plan
